Guest reviews
Overall rating
7,0
Good
Based on 13 reviews
Cleanliness
7,1
Comfort
6,9
Pickup/dropoff
7,2
Value for money
6,9
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
car was clean
great car
car available
car was great
drop off the car
picked up the car
great service
friendly staff
-
2,0
Pros: absolutely nothing
Cons: the pick up/drop off time I requested did not translate to them. I booked $40 x 2 days no drop fee at LAX - I got charged 40 + 80 ... so if you can get my $40 back equalling the receipt you gave me - I would say Bravo! as it - worst ever- never again
review from
-
2,0
Call center agent reserved, gave confirmation & no car available
Pros: Raul (may be in Mexico call center) was not knowledgeable
Cons: When we went to pick up car, lical agent told ‘no car available’ Not responsible of call center agent’s false reservationz NO MORE RENTING CAR FROM BUDGET ANYMORE. Lousiest agents & service
review from
-
10,0
Excellent service!
Pros: The customer service was excellent. Staff was friendly, helpful, and got us on the road very quickly.
review from
-
10,0
Excellent experience!
Pros: Ease and convenience!
Cons: Difficult to find the pick up location. Detailed directions would be ideal.
review from
-
4,8
Cons: I filled up the gas but did not take the receipt so they charged me $ extra saying it was on the contract.
review from
-
7,6
Cons: Pick Up rental office hard to find and no signage to help find it.
review from
-
10,0
Easy way to get to LAX
Pros: Easy way to get to LAX with a one way car rental
Cons: Nada.
review from
-
10,0
Excellent service!
Pros: The customer service was excellent. Staff was friendly, helpful, and got us on the road very quickly.
review from
-
10,0
Excellent experience!
Pros: Ease and convenience!
Cons: Difficult to find the pick up location. Detailed directions would be ideal.
review from
-
10,0
Easy way to get to LAX
Pros: Easy way to get to LAX with a one way car rental
Cons: Nada.
review from
-
2,0
Pros: absolutely nothing
Cons: the pick up/drop off time I requested did not translate to them. I booked $40 x 2 days no drop fee at LAX - I got charged 40 + 80 ... so if you can get my $40 back equalling the receipt you gave me - I would say Bravo! as it - worst ever- never again
review from
-
2,0
Call center agent reserved, gave confirmation & no car available
Pros: Raul (may be in Mexico call center) was not knowledgeable
Cons: When we went to pick up car, lical agent told ‘no car available’ Not responsible of call center agent’s false reservationz NO MORE RENTING CAR FROM BUDGET ANYMORE. Lousiest agents & service
review from
-
4,8
Cons: I filled up the gas but did not take the receipt so they charged me $ extra saying it was on the contract.
review from
Other suppliers in Thousand Oaks scored
Where can I find Budget hire cars in Thousand Oaks?
3167 East Thousand Oaks Blvd, Budget car hire
Address
3167 East Thousand Oaks BlvdPhone
+1 805 777 4821FAQs about hiring a car from Budget in Thousand Oaks
How many car hire locations does Budget have in Thousand Oaks?
Budget has 2 car hire locations in Thousand Oaks. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Los Angeles Airport (LAX)?
Yes
Does Budget offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes