Book Budget hire cars in Sterling

Sterling, VA, United States
Oct 4 — Oct 11
Sterling, VA, United States
Mon 4/10
Noon
Mon 11/10
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
""Great price, veryr.""(in 3750 reviews)
"Great car and -off"(in 1485 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Car smoke !"(in 239 reviews)

Reviews for Budget in Sterling

Overall rating6.3 GoodBased on 94 reviews
Cleanliness
6.8
Comfort
7.0
Overall
5.8
Pick-up/Drop-off
6.1
Value for money
6.1

Recent reviews

Traveller rating
12
5
5
6
0
Find reviews that mention:
2.8
Pros:The vehicle was dirty. I had to swap ot for a clean one. The replacement vehicle was also dirty.Cons:cleaner carsReviewed Sep 11 2020
review fromkayak
3.6
Budget office lied on my gas fuel gaugeCons:I received a car with a quarter tank filled, but when dropping off the car I was told I received a full-tank car and so I was charged a surcharge of $99 and they suggested I call the office from where I picked up the car. They were closed. I then tried customer service and they said they needed to redirect me to a special department (also closed for the day). All in all, I had to go home with an extra charge I was not even able to challenge despite the pink slipper I received from the rental stated the car was filled at 1/4 of the tank. Definitely would recommend taking your business elsewhere.Reviewed Aug 23 2018
review fromkayak
4.0
Lied to about prepay fuelCons:When I picked up the car they automatically added pre pay fuel. I saw it and told them at the counter I did not want it and was told it would not charge if I brought it back full. This was a lie. When I returned the car it charged. While trying to make my flight I had to go back to the counter to have the charge removed. The manager was short with me when I went inside to do so. How many people never go in to have the charge removed because they will miss their flight. It’s criminal. Is this budget policy. Are they training their counter people to do this?Reviewed Oct 7 2017
review fromkayak
5.2
Overpriced econo carPros:Car was fine for buzzing around DC the first day, not so on the highway up to Philly. Gas mileage was great. So would recommend a bigger car for road trips. The Kia Forte was fine for getting around in the city.Cons:Highway driving was a challenge in the Kia Forte. Could not keep pace with the cruise on. Rough ride and uncomfortable seats. You feel very bump in the road. And when the road got rough, the suspension is very loose, so definitely want to keep both hands on the wheel. Not a comfortable car for a 6 hour road drive (I'm 6 ft 220 lbs.) SAT radio could only get 1 station. FM radio was poor. Overpriced for what it was. Pickup was far from airport via shuttle. So your shuttle arrives and instant queue. Car had minor damage that was obvious on passenger side, so I had to go back in and get someone to inspect and not it before I drove off -- last thing I needed to do at 11pm.Reviewed May 4 2017
review fromkayak
5.2
Pros:The car was fine, when I actually got to the rental place was fairly quick. But was completely ruined by what could have gone betterCons:The airport shuttle and ability to communicate with someone once the flight landed. Waited for 35 minutes only to watch every other shuttle bus come and go 3 times. When you call the number there is no way to reach any one at the location because it goes to a central booking even though it’s a local number.Reviewed Oct 25 2020
review fromkayak
4.8
Pros:Fairly prompt shuttle pick-up.Cons:We were told there would be a 10 minute wait “for the car to be serviced”. Waited 15 minutes and the car was filthy inside and hadn’t been washed outside. It did have gas - I guess that was the”service”.Reviewed Sep 24 2020
review fromkayak
3.6
Pros:They're trying to charge me $50 for not validating the parking of the rental car upon returning the carCons:dont be pricksReviewed Aug 27 2020
review fromkayak
9.2
Pros:YesCons:Little pricey. I had the car less than 24 hours and it was over $100 with fees. Otherwise, it was great.Reviewed Jun 24 2020
review fromkayak
5.2
Pros:The car interior seemed very clean.Cons:My final bill was twice the amount I was quoted when booking via Kayak. I asked questions about this with the in-person Budget employee at the counter when picking up my vehicle, and I didn’t receive any acceptable justification. I was told the insurance I purchased on Kayak was invalid, and that I was required to purchase the insurance Budget offered. I was offered a more fuel efficient vehicle, different from the one I’d booked in advance. I asked if there was a price difference and was told no. Turns out, there was a price difference, and the new insurance I was “required” to have was listed as optional on the rental agreement receipt that was printed out and given to me at the counter. This cost me an additional $150. Perhaps this was all due to Budget’s deceptive business practices and dishonest employees and nothing bad by Kayak, but what could have been better was more transparency of information that might have not cost me an extra couple hundred dollars.Reviewed Oct 5 2020
review fromkayak
10.0
Pros:Very friendly customer service. Easy in and easy out. Car was clean.Cons:Pick up at the airport was slow compared to the other rental car shuttle services.Reviewed Nov 14 2020
review fromkayak
6.8
UnprofessionalPros:Easy pickup, car was ready and out front.Cons:Could not for the life of me get a hold of the IAD Budget to have them help me adjust my drop off location. I called 5+ phone numbers and spoke with many reps who all confirmed the change wouldn’t cost me anything, and then I was finally directed to call the IAD location but the line was either busy or I kept being routed to US customer service. When I did get a hold of them, they said the change would cost me $200. Which is more than double the cost of my reservation. When I responded with no and used the other reps has supporting evidence that it shouldn’t cost me anything, they responded back with “okay it’ll cost you $50, special discount for you” which is so unprofessional. I felt like I was haggling to buy something....they then didn’t send me a confirmation or receipt and my reservation was not appearing to be updated on my end via the app or when I log into my account. So I called to have them send me one and I was placed on hold for 35mins to which I had to hang up. I could t get a hold of them for another day, and the guy ended up texting me a photo of my receipt......very strange, unprofessional and rediculous.Reviewed Oct 15 2018
review fromkayak
6.0
Pros:the vehicle i rented was really nice.Cons:you guys charged me for $110 for a qt of gas . that stealing. How the hell will i ever rent a car hear when y'all abuse people on the gas. Again, i returned it 3/4 full and got charged $110 for a 1/4 gallon of gas. Thats horrible service. I will never rent again with you guys. EVER!Reviewed Mar 19 2021
review fromkayak

Where can I find Budget hire cars in Sterling?

23360 Autopilot Drive, Budget car hires

Address

23360 Autopilot Drive

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 703 260 5631

Address

20990 Dulles Town Circle

Hours

Monday10:00 - 17:00
Tuesday10:00 - 17:00
Wednesday10:00 - 17:00
Thursday10:00 - 17:00
Friday10:00 - 17:00
Saturday10:00 - 17:00

Phone

+1 703 430 1408

Good to know

Most popular location

23360 Autopilot Drive

Most popular car type

Intermediate

Top tips for hiring a car from Budget in Sterling

  • Intermediate car hires from Budget in Sterling are around 46% cheaper than other car types, on average

FAQs about hiring a car from Budget in Sterling

  • Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Budget in Sterling.

  • Budget has 2 car hire locations in Sterling. Take a look at our Budget hire location map to find the best car hires near you.

  • No (according to our data)

  • Yes

  • No (according to our data)

  • Yes