Pros: Friendly staff, quick process
Cons: I was told the car had EZ pass, it did not. Car smelled like smoke, used Q-tips and cigarettes left on floor between seats.
Debit card does not work
Pros: I used my debit card to pick up my car but it cannot pass the SSN check since the system is for credit only. I successfully used my debit card to complete all online process and there is no any notice telling me that until I walked 30 min to pick up the car and then get stuck there for an hour.
Budget's problem....customer inconvenience
Pros: the employees were very nice.
Cons: ***Gas tank could not be opened to refuel before returning. At drop-off, the second attempt by the Budget employee was successful only with the help of a screwdriver to pry the tank cover open. Then, we were told we would have to go to a nearby gas station an fill the tank ourselves (we are talking possibly 2 gal), and then come back to return the car. Otherwise, we would be charged a $20 refueling fee. The whole drop-off process took almost an hour. Come on Budget...give the office some customer service latitude.
Pros: Courteous agents
Where can I find Budget hire cars in Solon?
Address33003 Aurora Road
|Monday||08:00 - 17:00|
|Tuesday||08:00 - 17:00|
|Wednesday||08:00 - 17:00|
|Thursday||08:00 - 17:00|
|Friday||08:00 - 17:00|
|Saturday||09:00 - 14:00|
|Sunday||09:00 - 12:00|