Book Budget car hires in Solon

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Pros

"Car was nice and clean" (in 595 reviews)

"Staff was friendly and helpful." (in 215 reviews)

"Nice car, good value, ." (in 444 reviews)

Cons

"the customer service was terrible." (in 242 reviews)

"Pickup took over an hour." (in 57 reviews)

"We don't have credit cards." (in 99 reviews)

Guest reviews

Overall rating

8,0 Excellent

Based on 4 reviews

Cleanliness

8,5

Comfort

8,5

Pickup/dropoff

7,0

Value for money

8,0

Recent reviews

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customer service

pick up the car

car was clean

great car

car available

car was great

drop off the car

easy drop

picked up the car

took a few minutes

great service

7,6

Debit card does not work

Pros: I used my debit card to pick up my car but it cannot pass the SSN check since the system is for credit only. I successfully used my debit card to complete all online process and there is no any notice telling me that until I walked 30 min to pick up the car and then get stuck there for an hour.

Reviewed May 2017

review from
4,4

Budget's problem....customer inconvenience

Pros: the employees were very nice.

Cons: ***Gas tank could not be opened to refuel before returning. At drop-off, the second attempt by the Budget employee was successful only with the help of a screwdriver to pry the tank cover open. Then, we were told we would have to go to a nearby gas station an fill the tank ourselves (we are talking possibly 2 gal), and then come back to return the car. Otherwise, we would be charged a $20 refueling fee. The whole drop-off process took almost an hour. Come on Budget...give the office some customer service latitude.

Reviewed Jan 2016

review from
10,0

Pros: Courteous agents

Reviewed Nov 2015

review from

10,0

Pros: Courteous agents

Reviewed Nov 2015

review from

7,6

Debit card does not work

Pros: I used my debit card to pick up my car but it cannot pass the SSN check since the system is for credit only. I successfully used my debit card to complete all online process and there is no any notice telling me that until I walked 30 min to pick up the car and then get stuck there for an hour.

Reviewed May 2017

review from

4,4

Budget's problem....customer inconvenience

Pros: the employees were very nice.

Cons: ***Gas tank could not be opened to refuel before returning. At drop-off, the second attempt by the Budget employee was successful only with the help of a screwdriver to pry the tank cover open. Then, we were told we would have to go to a nearby gas station an fill the tank ourselves (we are talking possibly 2 gal), and then come back to return the car. Otherwise, we would be charged a $20 refueling fee. The whole drop-off process took almost an hour. Come on Budget...give the office some customer service latitude.

Reviewed Jan 2016

review from

Where can I find Budget hire cars in Solon?

Address

33003 Aurora Road

Phone

+1 440 498 1056

FAQs about hiring a car from Budget in Solon

How many car hire locations does Budget have in Solon?

Budget has 1 car hire location in Solon. Take a look at our Budget hire location map to find the best car hires near you.

Does Budget have a car hire location at the airport: Hopkins Intl Airport (CLE)?

Yes

Does Budget offer shuttle or airport pick-up services from Hopkins Intl Airport (CLE)?

Yes