Guest reviews
Overall rating
7,9
Good
Based on 16 reviews
Cleanliness
8,0
Comfort
8,1
Pick-up/Drop-off
8,0
Value for money
7,8
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
2
1
3
1
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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6,0
Cons: They did not start cleaning the car until after we finished the rental paperwork.
review from
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7,6
Quick and Easy
Pros: Convenient location. Quick and Easy to pick up and return. Car ran very well. Polite staff.
Cons: All of the seats had stains and the cigarette lighters didn't work so we couldn't charge our phones. When we turned in the car we told the lady at the desk that the car probably needed a fuse replaced because the lighters didn't work. She said, "OK, we won't charge you for that". Charge us???
review from
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6,0
Pros: good mileage
Cons: At dropoff in Los vegas, they tried to overcharge me even though I had a written receipt from pick up. They wouldn't call pickup location to confirm my receipt until I made a fuss. Wouldn't apologize for the false overcharge, just said the computer made a mistake. BAD CUSTOMER EXPERIENCE!!
review from
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10,0
Pros: Great place to rent -- very personable and easygoing staff. No problems at all.
review from
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4,0
Cons: Cheating on gas (tank not really full when picking up the car)
review from
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6,0
Pros: Convenient.
Cons: Did not help me with the obvious booking error.
review from
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2,0
Pros: Not much to like about the experience other than they had a car.
Cons: They claimed not to have the car I reserved despite there being many other cars if that type on the lot. The car I got had little luggage room, was dirty inside, had many stains, the ventilation smelled of mold, there was wheel bearing noise. Avoid this site like the plague, you have been warned!
review from
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9,6
Pros: Super fast service
Cons: Tires were all loosing air, made me a bit nervous
review from