Pasadena car hire

Pasadena car hire

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Pasadena, CA, United States
Nov 4 — Nov 11
Same drop-off
Pasadena, CA, United States
Thu 4/11
Noon
Thu 11/11
Noon
Driver's age:

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Pasadena car hire information

Pick-up locationPasadena
Hire locations12

Pasadena car hire reviews and directory

Rated no. 1
Hertz
Best rated
8.2 Excellent (35 reviews)
1 location in Pasadena
Hertz
Locations in Pasadena
  • 8.3
  • 8.1
  • 8.2
  • 8.1
  • 8.1
Recent reviews
6.0 GoodJan 6 2021
Pick-up took so long and had to wait more than 45 min.
10.0 ExcellentAug 6 2020
Staff was very friendly and helpful.It went very smoothly. I can’t think of a suggestion.
4.4 OkayFeb 27 2019
drop off was easyI made a reservation for a compact vehicle. When I arrived at the hertz location to pick up the vehicle, I was told that all of the compact vehicles had been taken. My only option was to upgrade and spend more money that wasn't exactly in my budget.
2.0 MediocreFeb 19 2019
Reservation did not register with company bc it was done via a third party so there was not a car available for me.
2.0 MediocreApr 15 2018
Rent a wreckFirst they wanted to give me an unwashed and uncleaned car. The second car looked like somone spilled something (hopefylly not bodily fluids) on the pessenger seat. The counter agent told me that they cannot detail the car. From the outside the car was scratched, scraped, dinged, felt like a rent a wreck for half the price. It took over an hour to get the car and get on my way
2.0 MediocreMar 19 2018
Rented the car out from under meI indicated that I would be coming to pick up the car around midday, but due to a change of plans I came in the afternoon, only to be told they'd already rented out the car I'd reserved and that there were no others on the lot. The staff made no effort to show any kind of sympathy for my plight, and instructed me to call their corporate headquarters to cancel my reservation -- which I was then told I could not do because it was after my pickup time, although I was also told the car should have been held for me until the end of the day. Was eventually able to get my money back, but was ignored by Pasadena staff the whole time. Were it not for the presence of an Enterprise rental agency down the street, my entire trip would have been ruined. I will never rent from Hertz again.
7.2 GoodFeb 23 2018
In and out fast.Just a so-so car.
10.0 ExcellentJan 24 2018
Great work!Friendly & knowledgable staff!
10.0 ExcellentDec 8 2017
W liked the complimentary upgrade. We appreciated the complimentary gift card for a quarter of a tank of gas on the next rental when we returned the car with the tank full of gas.
10.0 ExcellentAug 3 2017
Exceptionally satisfied.They took me a about 45 minutes early and got me out the door quickly. They were polite and efficient. I got a slight upgrade for whatever reason and was pleased. Needed to keep the car an additional day and it was very easy to do over the phone and for a reasonable fee. They got me in and out upon return in about 5-7 minutes. WOW!Nothing
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Rated no. 2
Enterprise
9.2 Excellent (29 reviews)
5 locations in Pasadena
Enterprise
Locations in Pasadena
  • 9.1
  • 9.3
  • 9.1
  • 9.2
  • 9.1
Recent reviews
10.0 ExcellentFeb 18 2020
The staff was nice, knowledgeable, and helpful. I was in and out, very pleasant experience.
10.0 ExcellentAug 16 2019
Staff
10.0 ExcellentAug 10 2019
Staff were quick, friendly and very helpful. Upgrade to a better car, a Mini convertible, was very much appreciated.Nothing comes to mind!
10.0 ExcellentAug 6 2019
The staff were extremely friendly and personable. It was an efficient positive experience!
10.0 ExcellentJul 20 2019
The staff was very friendly when I picked up the car and when I dropped it off.I think that on a Friday evening you should have more than 2 people working.
10.0 ExcellentMar 12 2019
Staff was very friendly and extremely helpful.Nothing really. There was a mo. Up but the staff covers the situation so smoothly it was beautiful
2.0 MediocreJan 14 2019
The type of car I paid for wasn't available. They offered an alternative which was old and beat up. They were unwilling to upgrade me as supposedly the upgrades cost more than I was worth,even though I've rented with the same agency many times in the past. Went to another Enterprise agency down the road...the experience was even much much worse. I'm switching to Avis, after being a faithful Enterprise customer for many years.
7.2 GoodJan 6 2019
Terrible wait time and inaccurate infoCar was clean and functional.When we got there they said it would be 30 minutes for a car. It actually took about two hours to get the vehicle.
10.0 ExcellentJul 25 2018
Great Service at Enterprise in PasadenaFriendly, fast, professional service at Lincoln ave, Pasadena, CA Enterprise location. In and out in 10 mins. good car selection and convenient and easy to maneuver lot. High marks!Mexico daily insurance is only sold at an Enterprise location in San Diego airport. It is ok, not a big deal, but it did require an extra stop.
8.4 ExcellentMay 11 2017
The car was perfectThe taxes for under 25 are too high
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Rated no. 3
Thrifty
8.4 Excellent (17 reviews)
1 location in Pasadena
Thrifty
Locations in Pasadena
  • 8.5
  • 8.2
  • 8.4
  • 8.5
  • 8.3
Recent reviews
1.9 HorribleOct 16 2021
Horrible
10.0 ExcellentSep 6 2021
Seamless operation. Very pleased
10.0 ExcellentApr 28 2021
Absolutely perfect
10.0 ExcellentApr 28 2021
Absolutely perfect
10.0 ExcellentMar 31 2021
Price and customer serviceIf there was parking available for my own car while I was renting. But I realize that’s a lot, that shouldn’t be expected.
4.0 OkayMar 21 2021
good on gas.Thrifty is crooked -- no business competing head to head with the majors. FALSE ADVERTISING: exact same rate minus $1 vs competitors, BUT Thrifty DOES NOT include LIABILITY like all the others (I had to pay $12day), AND Thrifty has a mileage cap -- NEITHER of which was discoverable at time of booking, no thanks KAYAK!!! My $60 2-day rental wound up costing me $127, plus $25 in lyfts going the extra distance to the branch location. I am a sucker -- don't you be too! Hertz may seem $10 or even $20 more for comparable, but it's still a deal if you're going to drive more than 100 miles per day and don't have your own car insurance. To top it all off, the crooked guy who handled the return tried to gouge me for an extra 5c per overage mile -- he pointed to excess miles at 40c/mi and i said waitaminute, it's 35. he said, "no that's what he told you..." except i hadn't said he'd told me, he was just trying to get away with it. then he said "ok, i'll put it back..." again, admitting it had been 35c until he tried to gouge me on the spot. by far the most bare-bones rental i've ever gotten, at twice the usual pice -- not even power windows or locks!!! Absolutely crooked -- BEWARE.
10.0 ExcellentAug 31 2019
Easy drop off and pick up, great staff, good price
6.0 GoodAug 6 2019
Staff was friendlyExtra fees for driving over 100 miles
9.6 ExcellentMay 27 2019
The car did not have electric locks which is crazy in 2019
2.0 MediocreMay 14 2018
Closed earlyI selected a 6 p.m. pickup time. Turns out that this office closes at 6 p.m., and they mean it. Their office is hidden at the back corner of a courtyard - by the time I found it at 6:05 the lights were out, the door was locked, and nobody answered the phone. Maybe don't offer a 6 p.m. pickup time if you plan to flee the office at 5:59?
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Rated no. 4
Budget
8.1 Excellent (17 reviews)
2 locations in Pasadena
Budget
Locations in Pasadena
  • 8.2
  • 8.3
  • 8.1
  • 8.1
  • 8
Recent reviews
10.0 ExcellentJun 14 2021
Nothing.
8.4 ExcellentSep 22 2020
Staff was greatGot the first car and it reeked of cigarette smoke, asked for a new vehicle and was given a new one, but it still had a smell(although much less obvious) of cigarette smoke. Other than that, good experience
6.0 GoodNov 25 2019
They did not start cleaning the car until after we finished the rental paperwork.
6.0 GoodMay 19 2017
good mileageAt dropoff in Los vegas, they tried to overcharge me even though I had a written receipt from pick up. They wouldn't call pickup location to confirm my receipt until I made a fuss. Wouldn't apologize for the false overcharge, just said the computer made a mistake. BAD CUSTOMER EXPERIENCE!!
10.0 ExcellentMar 31 2017
Great place to rent -- very personable and easygoing staff. No problems at all.
4.0 OkayJan 29 2017
Cheating on gas (tank not really full when picking up the car)
6.0 GoodDec 28 2016
Convenient.Did not help me with the obvious booking error.
2.0 MediocreDec 24 2016
Not much to like about the experience other than they had a car.They claimed not to have the car I reserved despite there being many other cars if that type on the lot. The car I got had little luggage room, was dirty inside, had many stains, the ventilation smelled of mold, there was wheel bearing noise. Avoid this site like the plague, you have been warned!
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Rated no. 5
Avis
7.5 Good (10 reviews)
2 locations in Pasadena
Avis
Locations in Pasadena
  • 7.4
  • 7.2
  • 7.6
  • 8.2
  • 7.2
Recent reviews
10.0 ExcellentFeb 1 2020
Staff in Pasadena was helpful and friendly.
2.0 MediocreJan 24 2020
Unable to pick up car, they closed earlier than the time I choose online, 2 pm and I needed 5 pm. Talked to 5 agents and called 3 times before I got a refund. Bad start to my vacation
8.4 ExcellentAug 22 2017
it was blazing fastthe Mileage Cap
10.0 ExcellentApr 6 2016
quick + easy drop off. no problems.n/a
All Rite
1 location in Pasadena
All Rite
Locations in Pasadena
Recent reviews
108 travellers who hired a car in Pasadena gave the car agency they used an average rating of 8,4

Car hire locations in or near Pasadena

Good to know

Most popular car type

Economy

When to book a car hire in Pasadena

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Pasadena

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Pasadena car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Pasadena.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Pasadena car rental.

Top tips for hiring a car in Pasadena

  • Book your car hire in Pasadena at least 1 day before your trip in order to get a below-average price
  • Economy car hires in Pasadena are around 26% cheaper than other car types, on average

FAQs about hiring a car in Pasadena