Brockport hotels

Brockport hotels

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Brockport, NY, United States
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Low season October
High season December
  Average price (weekend night): R1 244

cheapest month to stay

17%

expected price decrease

most expensive time to stay

35%

expected price increase

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Brockport hotels

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A B&B at the Edward Harris House Inn - Rochester - Bedroom
1
9,6 Excellent (66 reviews)
R2 969+
Overview Reviews
With a stay at A B&B at the Edward Harris House Inn in Rochester (East Avenue), you'll be within a 5-minute drive of Genesee River's High Falls and Main Street Armory. Featured amenities include wired Internet access (surcharge), luggage storage, and a library. Free self parking is available onsite.
10,0 Excellent
Pros: Bed and pillows super comfortable. Clean and beautiful rooms. Loved it.
8,8 Excellent
Cons: A/C unit was loud in room and convenient beverages that were supposed to be available were not.
9,2 Excellent
Pros: We had the suite for three, which was very comfortable and roomy. The interior design is quite kitschy, but some of us loved it ;-) The location was perfect, quiet and close to many restaurants.
9,6 Excellent
Pros: Wonderful breakfast, simply lovely hosts. Very welcoming and excellent accomodations.
10,0 Excellent
Pros: Quaint. Beautifully decorated. Great attention to detail. It felt like a home.
Cons: Absolutely nothing. Loved it all.
10,0 Excellent
Pros: Interesting building, good breakfast
10,0 Excellent
Pros: The breakfast was fantastic! The staff were some of the friendliest people I've ever met. It was beautiful and peaceful there. I have never slept that well away from home! Can't wait to go back.
Cons: There wasn't anything I didn't enjoy.
10,0 Excellent
Pros: Great brakfast
Cons: Small/tiny bathroom
10,0 Excellent
Pros: Fantastic location. Great breakfast. Friendly folks.
10,0 Excellent
Pros: Wonderful staff and a cozy inviting room.
Cons: Nothing!
Overview Reviews
Travel with confidence when you check in to the Fairfield Inn & Suites Rochester West/Greece near Greater Rochester Airport (ROC). Enjoy our outstanding services that will make all of your travels easy and comfortable - at an exceptional value. You'll be welcomed with thoughtfully designed amenities including guest rooms and suites that allow you to work and relax in style. Free Wi-Fi is available throughout the Greece, NY hotel. Stay fit in our state-of-the-art 24 hour fitness center with cardiac equipment and free weights, relax in our back courtyard with fire pit, or take a dip in our indoor pool and hot tub. You'll find it easy to settle in to our lobby, with spaces to gather, relax and work. We even have a Meeting Room available for small gatherings and presentations. Jump-start your day with our complimentary breakfast, with hot choices including scrambled eggs, sausage and oatmeal, plus favorites such as fresh fruit and yogurt. At the Fairfield Inn and Suites Rochester West you're our #1 priority.
10,0 Excellent
Pros: It was very family friendly. Traveling with a 1 year old and a 4 year old can be challenging but their breakfast variety, the pool, location...made things much easier!
Cons: The bathroom was just a touch on the small side but clean and had everything needed
10,0 Excellent
Pros: The breakfast was excellent and Melissa was a fantastic employee who went above and beyond to make our stay memorable! Loved the location, walking distance to several nice restaurants and close to freeway entrance.
5,8 Okay
Cons: Ceiling was chipping away and we are pretty sure we saw mold spots. A/C didn't work.
1,0 Poor
Cons: I called before booking room and asked ab the policy for pool partys on april 26th i believe n the lady said as long as no more than 4 ppl stay night in room its fine i go to check in m bc i had more than 4 ppl with me bc they were helping me bring in my
10,0 Excellent
Pros: The room was huge and very comfortable. The staff was friendly and easy to work with, when we arrived in later in the evening. Large variety of breakfast foods.
4,0 Okay
Pros: The front desk staff and breakfast were good.
Cons: The cleaning staff never took the food or garbage out of our room. Fresh towels and made bed but left all the old food, soda and garbage.
8,8 Excellent
Pros: Nice and clean. Relaxing after a long drive. Comfortable.
Cons: The other guest were a little to noisie. A little hidden. GPS kept sending us in circles.
9,2 Excellent
Pros: Small , cozy and friendly ! Will be back for another wedding next spring !
8,0 Excellent
Pros: the location was great for what I was in Rochester for. the colors of carpet and the décor of hotel was good. the breakfast was great and the service was good, they made sure I had what I needed. nothing like good customer service.
Cons: just some arrangement of the room, but it was due to design of the room. so it was okay.
9,6 Excellent
Pros: But everything else was super good. The staff was very nice and very helpful. The parking was very handy (close to our room).
Cons: Pool area was to small and so very HOT in there.
9,6 Excellent
Pros: Rooms were clean, and the breakfast was phenomenal
Cons: Way too much chlorine in the hot tub which made our eyes red
7,1 Good
Cons: I quoted s final price of 337.21 but they charged my card 480 and they only returned 53.01. I been trying to clear this up all week and have had no success with this. Please help.
Staybridge Suites Rochester University - Rochester - Building
3
8,9 Excellent (1 001 reviews)
R2 212+
Overview Reviews
University of Rochester and Medical Center Area Hotel Overlooking the scenic Genesee River and University of Rochester the Staybridge Suites Rochester is the perfect choice for university and medical center visitors. The hotel is a short walk to UR River Campus, minutes to Eastman School of Music and University of Rochester Medical Center campus including Strong Memorial Hospital, Golisano Children’s Hospital. Staybridge Suites Rochester features guest rooms with fully equipped kitchens including studio, one bedroom and two bedroom suites. Staybridge Suites is the closest extended stay hotel to downtown Rochester with easy access to city center. Jump start your day with our complimentary full breakfast buffet and unwind at our evening social receptions every Monday through Wednesday night. The hotel boasts a park like setting with outdoor living area, fire pit, guest BBQ and Genesee river trail access, boat docks and event space for up to 250 people. Rochester takes pride in being the Festival City from early spring through fall. Staybridge Suites is the ideal choice for CGI Rochester International Jazz Festival,Rochester Fringe Festival, Image Out Festival, Brick City Weekend, Imagine RIT and Meliora Weekend.
9,2 Excellent
Pros: Very wide and clean room and nice breakfast. Free self-laundry service available.
7,0 Good
Pros: It has a great location and is very nicely equipped. Too bad we were not there long enough for the complementary dinner and cocktails.
Cons: As is common with extended stay hotels you could definitely smell the cooking odors; expected & acceptable. However, this hotel reeked of body odor throughout the common areas (lobby, elevator, halls). It even smelled in our room? Maybe a staff issue?
10,0 Excellent
Pros: The staff was great. When we checked in on Friday August 23, Brian (I believe was his name) was very gracious, since our room was not ready. When we checked out we got the name to call and make our next reservation as U of R parents.
Cons: The only thing that could have been better was breakfast on Saturday morning was slow bring the food out, but there was also alot of people coming in.
9,6 Excellent
Pros: Being that it was right next to the College it was still family friendly for younger kids. There were games in the library for the family to enjoy. Clean common areas for us to relax in.
Cons: The pool could have been heated. Only 1 working jet in the hot tub.
10,0 Excellent
Pros: Great breakfast
Cons: Nada
8,0 Excellent
Pros: The amenities in the room
Cons: The meats were all different versions of pork. Why not chicken or beef? What choice is there for non pork eaters?
10,0 Excellent
Pros: Staff was wonderful nice room beautiful view
8,3 Excellent
Pros: The location was excellent
Cons: There is a need to add to your variety of breakfast like baked beans,fries
10,0 Excellent
Pros: Room was clean, comfortable, large. View was beautiful. Staff was amazing. Free happy hour BBQ with wine and beer on Wednesday is a detail to make this place stand out over all others.
Cons: Breakfast could taste a bit better and be a little quicker to restock.
10,0 Excellent
Pros: The breakfast was great and the deciding factor for choosing the site.
Cons: nothing really
6,3 Good
Cons: Sofa not good
10,0 Excellent
Pros: I always use this hotel when visiting my sons at school. It is clean, comfortable, the staff is amazing, the view is great, they have a pool, hot tub, laundry, workout room and because i am a Hilton member, they upgrade me when possible. The happy hour dinners with wine and beer Monday through Wednesday are an amazing perk. Wish wine and beer was offered the other days of the week. Highly recommend this hotel.
Cons: Breakfast items like eggs could be much better, and more frequently filled.
Overview Reviews
The Residence Inn® by Marriott Rochester, an ideal hotel in Rochester, NY provides just what you need to maintain your normal pace when planning an extended stay. You’ll appreciate a new, modern lobby designed with a variety of comfortable spaces, making it easy to hold impromptu meetings, connect with our free WiFi, and refuel with refreshments from The Market. Our Henrietta hotel’s spacious guest suites feature a sleeper sofa, an ergonomic desk and contemporary color schemes complement the suite’s separate spaces for eating, sleeping and working, along with a fully equipped kitchen. Start your day with our free hot breakfast featuring a greater variety of healthy and freshly made selections. Relax and recharge at our evening Mix with complimentary culinary delights, beer and wine. At Residence Inn® by Marriott Rochester Henrietta, we give you everything you need to maintain your balance and thrive.
10,0 Excellent
Pros: Met or exceeded every expectation. Staff was friendly, breakfast was great and the location was perfect for my needs.
Cons: Not a thing.
10,0 Excellent
Pros: This hotel exceeded my expectations; staff was great, room spacious, location very convenient! Fresh fruit & oatmeal are vegan breakfast options. I will definitely be coming back!
Cons: There was nothing I did not like; these are merely suggestions. I would add almond milk as an option for coffee/breakfast. And it is very easy and inexpensive to use a vegan waffle mix. Everyone who eats eggs will love it and vegans could enjoy as well!
7,0 Good
Pros: Staff are friendly, and do try their best. The rooms are large and the elevators fast. Parking is ample and it is located conviently near other amenities. Excellent aromatic soaps/ provided paper towels/ dish soap for kitchen
Cons: The hotel pool was cold despite being advertised as heated. The breakfast options are limited, but what they have they continue to restock quickly. The sofa bed had stains on it that could have been better cleaned.
6,3 Good
Pros: Spacious Friendly staff
Cons: - Laundry machine broken - ran out of detergent - ran out of quarters at the office - not too clean overall, especially the tub - air conditioning is either too cold or too stuffy
10,0 Excellent
Pros: Everything, comfortable, beautiful, friendly staff, etc.
Cons: Nothing, everything was amazing!
7,1 Good
Pros: The front desk you g man was excellent. However in the morning, the woman who was at the breakfast buff was less than pleasant. I understand it was after a holiday but staff accordingly. Ran out of i2% milk, all stations were low on items and she was downright rude. You should really reconsider placing an unfriendly person like her in such a high touch area.
Cons: Sorry...see above
10,0 Excellent
Pros: Everything was great! The bed was super comfy, bathroom / shower clean and bright. Kitchen was awesome! Very nice hotel for the price. Book it.
4,2 Okay
Pros: Helpful front desk staff
Cons: Sent to occupied room Urine covered mattress Old food in fridge Horrible coffee and cold
10,0 Excellent
Pros: Clean, friendly and room was spacious
9,6 Excellent
Pros: This property was sooo clean and they thought of nearly every detail to make our stay memorable. The suite we stayed in was like a bachelor pad and it felt like we were the first ones who occupied the room. The staff was friendly and the breakfast was great.
Cons: We loved this hotel so much that we overlooked a couple things. 1) the shower hadn’t been cleaned out as there was a used wash cloth bunched up in the little shelf and some hair. 2) Our king bed was broken and dipped down in the center of the bed really deep to the point I couldn’t sleep in it and had to move to the pull out couch. But at least we had a pull out couch! We overlooked these things because we truly did love this hotel and will be returning!!!
7,9 Good
Pros: 2 bedroom suite with kitchenette is convenient for family. Kitchenette is equipped with various basic plates bowls pans and utensils. Very helpful and friendly hotel front desk staff. Very hardworking and friendly lady named Celeste who prepares complimentary evening food and drinks and breakfast. These awesome staff bring the hotel to the next higher level. Also we enjoy the outdoor sitting with fireplace. The coin-operated laundry and dryer machines are new and clean.
Cons: The beds in both bedrooms are small. One looks like a double bed and Master bedroom has. Queen size bed instead of King.
7,1 Good
Pros: Very clean place. No sign of bed bugs. Great breakfast. Very nice rooms and most of the staff was very friendly.
Cons: Smoke alarm went off in hotel but not in one of our rooms that we rented so if they other adult didn't call we would not have know about the alarm going off. That could have been deadly if it were a true fire. King size bed was super hard. Booked rooms over a month ago and asked for them to be close together.... they were not even close to that. One on 3rd floor, one on 4th floor and total opposite sides of the building made it very hard with 6 small kids and only 2 adults.
Overview Reviews
The Strathallan Doubletree Hotel is situated in the heart of Rochester's cultural and historical districts offering the ability of our valued guest to experience everything our community has to offer. The hotel is situated in a neighborhood boasting mature trees, gardens, mansions, and museums. The hotel is minutes to most of Rochester's major international companies and corporations. The new property features oversized guestrooms with many offering balconies to take in our beautiful neighborhood. After a good nights sleep in your Sweet Dreams Bed, you are ready to take on the day, whether work or play. The Strathallan Doubletree offers many of the amenities one would come to expect from our Doubletree family including: - A beautiful indoor pool - A state of the art fitness center - A 24 hour well stocked Market - Patios and Terraces surrounding the hotel The restaurant offers a fun twist to American cuisine. The environment is both crisp and open, with views of Strathallan park and the historic homes that line its street. Enjoy a steak while conducting business or a tapas on the patio with friends. While conducting business in the area or in the hotels 2000 sq feet of flexible state of the art meeting space, be sure to make time during your day to walk to the Memorial art museum, Rochester Science Museum or the George Eastman House to break up your day or wind down at the end of the meeting. Whether your here to close a deal, start a new business relationship, or enjoy a nice social weekend, the Strahallan Doubletree hotel will surely fit the bill.
5,0 Okay
Pros: Lobby/restaurant was attractive, parking was free
Cons: Where to begin... reserved a suite with 2 queen beds and a sofa bed, since we are 2 adults, 2 teens and 2 7 year olds. They gave us a suite with ONE queen bed and a sofa bed. Called down to let them know of the error. The employee said he'd have to call back once he found another room. 45 minutes later, no call. My husband went down and talked to the manager who offered $50 off a night for the inconvenience and assured us that the sofa bed would be made up while we were at dinner. Husband agreed (???). On our way to dinner, I stopped again at the front desk and asked about cots. She was going to charge us at first (Um, no) and then agreed to no charge. We returned back from dinner a little after 10 pm. Sofabed not made up. Called down and said someone would be right up. Called again at 10:30 and same response. Very nice manager came up but just assessed the situation. Called AGAIN at 10:45. Finally got sheets at 11. Air conditioning was spotty at best. Balcony door was so off the track that it took two of us to open it each time. Upon check out, we were asked about our stay. The employee offered us breakfast but it had just ended and he didn't have the authority to offer any other discounts. Just checked my statement- they didn't take the $50 off either.
10,0 Excellent
Pros: I love the location, close to quaint restaurants and shops. Amazing restaurant located in the hotel. And what a beautiful job on the landscape and curb appeal.
Cons: Was a little hectic trying to check in due to a wedding. The entrance way/ driveway is a little small trying to accommodate the hotel guest and the wedding party made it difficult to pull in, unload luggage, and get to the front desk.
9,2 Excellent
Pros: Cost us over $500 for two nights. That's a lot, especially when booking on line. I can't imagine what their walk-in price must be.
Cons: The price.
7,5 Good
Pros: Hotel location is beautiful, the beds were very comfortable. We checked in late, and the front desk was kind and provided us with earplugs to help mitigate the lack of sound-proofing in our room.
Cons: Staff were not forthcoming on parking situation -- it's free, no need for valet! Also there was a young wedding party staying at the hotel happening and we had a room above the bar--the room was not soundproof. Not the fault of the hotel but as we headed upstairs a young woman had passed out and nearly fell on us coming out of the elevator. The smell in the elevator was...unpleasant!
10,0 Excellent
Pros: Beautiful hotel! Clean, spacious rooms. Great area!
10,0 Excellent
Pros: Got an upgrade to a suite - great space. Comfortable- elegant. Spacious. Staff very attentive and professional.
10,0 Excellent
Pros: The staff is friendly and helpful and the breakfasts were just the best! Lovely rooms and outdoor bar area. Such a nice place to stay
Cons: No
7,0 Good
Pros: Location
Cons: Staff was notcommunicative. There were multiple holds on my credit card for the room, despite it was paid for in full. Hotels should not be able to do this without bringing it to your attention first. Now I have to deal with numerous overdraft fees.
8,3 Excellent
Pros: location roof top restaurant
Cons: staff at reception when calling to confirm was not qualified. had no clue. got transferred to front desk which did not answer and did not apologize for not finding reservation ... twice !
9,6 Excellent
Pros: We wanted a nicer hotel with a pool for my 9 year old daughters birthday. Mission accomplished...great hotel
Cons: Starbucks wasn't open early in hotel
10,0 Excellent
Pros: It’s a very nice and welcoming property with gorgeous bars. I also love the art in the lobby.
Cons: N/a.
10,0 Excellent
Pros: Very nice property.
Overview Reviews
Discover a second home on the road at Home2 Suites by Hilton Rochester Henrietta, NY. Set just off I-90, near the Rochester Institute of Technology, this all-suite Rochester, NY, hotel offers easy access to leisure, dining and shopping options. Golfers will appreciate our close proximity to numerous major golf courses, and nearby attractions including the National Susan B. Anthony Museum & House and the National Museum of Play at The Strong can all be easily reached from our welcoming hotel in Henrietta, NY. Start each day at this extended stay hotel in Henrietta, NY, with a variety of hot and cold favorites at the complimentary Inspired Table breakfast buffet. Create your own space in a flexible studio or one-bedroom suite, and enjoy modern amenities including free WiFi, an iHome alarm clock radio and a full kitchen with a dishwasher, microwave, refrigerator, crockery and silverware. Don't leave the dog at home while you vacation - your pet is more than welcome at Home2. Hold a conference or social event at this Henrietta, NY, hotel in the 600 sq.ft. meeting room and stay connected with a variety of useful services and amenities in the 24-hour business center. Refresh in the heated indoor swimming pool or multitask at Spin2Cycle, our combined laundry and fitness facility, where you can wash clothes while you exercise. At the end of the day, meet with friends old and new on the outdoor patio and enjoy a drink by the welcoming fire pit.
9,6 Excellent
Pros: The bed was extremely comfortable and the best pillows ever
Cons: How cold the pool was, pool room was hot but water was cold. Should definitely be the other way around
9,6 Excellent
Pros: The facility was wonderful. Very spacious, clean, and comfortable.
Cons: There was a $10 separate charge on my debit card that was not mentioned and therefore not authorized. When I noticed it and asked, I was told it was for incidentals. It dropped off after checkout, but I was not thrilled to have an additional hold no one mentioned. I've never had this issue when using booking.com before. I've always know exactly what is going on my card.
10,0 Excellent
Pros: The room was clean and well maintained. The bed was comfortable. Enjoyed the large refridgerator.
Cons: Didn't have bedding for the couch bed which we needed and it took talking to three people to resolve it.
1,0 Poor
Pros: nothing
Cons: Arrived & our room wasn't ready, it was 6:30pm, they gave us a handicap one. It was dirty & disgusting. One bed was full of black hair, I got new sheets & made it myself. Both my husband and I had bed bugs, our legs are full of sores. Saw doc today.
10,0 Excellent
Cons: Everything was great!
10,0 Excellent
Pros: Hotel was very clean, staff excellent and hotel very comfortable and quiet.
Cons: Nothing.
10,0 Excellent
Pros: The hotel was very clean, bright and fairly new accommodations. The front desk staff very helpful and friendly. Breakfast was amazing. nice to eat outside on the patio. Close to shopping and restaurants.
Cons: The hotel was perfect
7,5 Good
Pros: Location, nice pool. A lot of amenities in the room. Staff was friendly. Room was clean
Cons: The bathroom door/handle was awful! Pillows were flat after a couple hours. Breakfast bar wasnt very interesting. Oranges were moldy.
4,6 Okay
Cons: Hair was all over our pillow, bed, blankets, and sheets. Asked to move rooms and it was the exact same thing. Worst cleaning staff I've ever encountered
10,0 Excellent
Pros: Clean rooms Fresh coffee Friendly staff
Cons: Wish they did not sweep lobby area while you are eating
10,0 Excellent
Pros: Everything about the Hotel exceeded our expectations. We've stayed there the last 2 weekends for a staycation!! Absolutely love everything!! Very friendly staff!!!!! Rooms clean!
Cons: Can't think of one thing we didn't like!! Loved every part of our stay!
6,7 Good
Pros: Our room was clean and comfortable
Cons: The lobby was torn apart and the pool was never stocked with towels.
Rochester Airport Marriott - Rochester - Building
7
8,8 Excellent (639 reviews)
R2 722+
Overview Reviews
Rochester Airport Marriott sets the scene for a stylish getaway. Offering an unrivaled location, our hotel is just moments from popular destinations such as The Strong museum, Seneca Park Zoo and Lake Ontario. Depart Greater Rochester International Airport in our complimentary airport shuttle and indulge a seamless stay. After landing in New York, seek the superior comfort of our rooms where you'll find intuitive amenities such as free high-speed Wi-Fi, coffee makers and ergonomic workstations. Plush beds topped with fluffy pillows and soft linens ensure a restorative night's sleep so you can to restore your momentum before a day of business in Greece, New York. In your free time, make a splash in our refreshing indoor pool or revive your wellness routine with an invigorating workout in our 24-hour fitness center featuring an array of free weights, cardio machines and equipment. From on-site dining to stunning event venues, Rochester Airport Marriott offers everything needed to enlighten your travels.
10,0 Excellent
Pros: Great location, clean room
Cons: There was a drop of yellow liquid on the toilet seat when we first came in the room
6,3 Good
Pros: Found a dirty sock upon entering the first room. The maid had just started to clean my room at 4:30 the second day!
10,0 Excellent
Pros: I enjoyed the food and facility.
Cons: The fact that rooms had 1 mirror for 4 guest to share they should put up multiple throughout suites so guests do not only have to depend on 1 in washroom...
8,3 Excellent
Pros: Nice nd clean
Cons: Room not big
9,6 Excellent
Pros: Comfortable bed and pillows. High end design that shows updates and attention to detail for the customer. Very friendly and professional staff.
Cons: There was absolutely nothing I did not like.
10,0 Excellent
Cons: Shower head too low for a 6' person.
10,0 Excellent
Pros: Clean Quiet Comfortable
Cons: No
10,0 Excellent
Pros: The staff immediately came and changed my bedding. I am allergic to down.
6,0 Good
Pros: Bathroom for disability
Cons: Internet was not available till following morning Hot tub was not working properly
8,8 Excellent
Pros: Comfortable place, close enough to the airport, good room, nice pool
7,5 Good
Pros: Location is great - very convenient to major highways and to local eateries and attractions.
Cons: We stayed 3 nights. On the 2nd day our room was not cleaned. We called for fresh towels in the evening and they brought them right away but there was no explanation for why our room had been skipped by housekeeping.
8,8 Excellent
Pros: Location to the airport and where we needed to be.
Cons: The pool was not open, no free breakfast.
Homewood Suites Rochester-Henrietta - Rochester - Building
8
8,8 Excellent (363 reviews)
R2 038+
Overview Reviews
The Homewood Suites by Hilton Rochester/Henrietta is located in Henrietta, New York and is one of Rochester's finest all-suite hotels. The Homewood Suites hotel in Henrietta, New York is conveniently located just 1 mile north of the New York State Thruway on Route 390. We are nearby to RIT, St. John Fisher, Nazareth College, University of Rochester, Verizon Wireless Offices, UCB/Cell Tech, MKS Instruments, Xerox, Kodak, Bausch & Lomb, Paychex, Wegmans, ESL Sports Center, Frontier Field, Custom Brew Crafters, Inc; the Blue Cross Arena and the Greater Rochester International airport. This Rochester, New York area Homewood Suites hotel is just down the road from the Marketplace Mall and a variety of restaurants. Our meeting room is great for holding evaluations, interviews or small meetings. The Homewood Suites by Hilton Rochester/Henrietta, New York hotel features a complimentary Suite Start hot breakfast and a complimentary Welcome Home reception each Monday through Thursday evening. Each hotel suite has complimentary high-speed wireless internet access. The Homewood Suites Rochester Henrietta, New York hotel also offers a fitness center, heated indoor pool and spa, daily housekeeping, grocery shopping service, guest laundry, Suite Shop and most importantly, friendly and efficient guest service. Make Yourself At Home!
7,9 Good
Pros: It was conveniently off the highway.
Cons: There was a large group staying at the hotel. Family reunion, I think. The kids ran the hallways all night long. Not sure where the parents were. Had to speak to some of the teens who were hanging out in the hallway right outside my room. They were banging on the walls and slamming doors late at night. I get it, it was family time. However, they weren’t the only family at the hotel. It seemed that the hotel was short staffed. We waited 5 minutes for someone to come up to the front desk to check us in. Heard that the electricity went out earlier so maybe that accounted for the confusion we sensed.
8,3 Excellent
Pros: Good breakfast. Decent location but a 10-minute drive from shops and restaurants. There's' a pool but the Internet was connected with help from staff. Parking spots were fewer than I expected. Staff was very helpful. Full kitchen with dishwasher.
Cons: My bathroom door did not lock. No indoor hot tub/jacuzzi in the pool area and the pool water was ok but wasn't warm enough. Breakfast was from 6-9 on weekdays which I felt was a little early to wrap up. Hallways were quite warm!
10,0 Excellent
Pros: Could not believe the size for the value. Full refridgerator and real dishes. Very nice amenities. Pool was very soothing and work out room was good for my son.
Cons: Nothing
8,3 Excellent
Pros: Good clean spacious room. Pool and breakfast were also helpful
Cons: Wish it was closer to downtown Rochester. The area is lite on good restaurants.
5,8 Okay
Pros: The beds were comfy Our view was if a close pond- it was nice
Cons: Pull our couch had dried up rice pieces in it...gag There was crayon on the bathroom wall- which we were concerned we’d be blamed for... Kitchen floor was sticky- not cleaned very well Breakfast was mediocre at best Someone on third floor was smoking weed and it stunk up the place There was a birthday party hogging the pool- so my daughter didn’t get much time in it Tv in living room kept glitching and freezing up
9,6 Excellent
Pros: Very clean
Cons: Rooms far from lobby
10,0 Excellent
Pros: Location, clean and friendly
Cons: N/A
9,6 Excellent
Pros: Clean. Staff. Comfortable bed.
Cons: Breakfast very poor. No plastic plates harmful for environmental. Non recyclable. With this price breakfast should have more choices
7,9 Good
Pros: The room was clean and comfortable
Cons: No hot tub and the pool was too small
9,6 Excellent
Pros: The entire staff were very kind and helpful.Our housekeepers did an amazing job for us. We loved the social time in the evenings on Monday thru Thursday. It was an unexpected treat!!
Cons: We stayed for 10 days. We could have used a hot tub at the end of our hectic days. The pool was a little too cool to relax in.
9,0 Excellent
Pros: The cleanliness and friendly staff
10,0 Excellent
Cons: The pool was closed as they were doing renovations.
Overview Reviews
Whether traveling for business or leisure, Courtyard Rochester East/Penfield offers the ideal backdrop for your stay in upstate New York. If flying into Greater Rochester International Airport, take advantage of our complimentary shuttle service to our hotel. Our convenient location affords you easy access to St. John Fisher College and Nazareth College. Sleep tight in our plush beds with comfortable linens and fluffy pillows. Modern amenities such as free Wi-Fi and Smart TVs with streaming services will help make you feel right at home. During downtime, stop by our fitness center to help you keep up with your regular workout routine. Our indoor pool provides a refreshing way to decompress after a day of business or exploration. Fuel up with breakfast and Starbucks® coffee from The Bistro, then wind down in the evening with handcrafted cocktails and appetizers. No matter if you're visiting to see family or attend a work conference, Courtyard Rochester East/Penfield is ready to exceed your expectations.
10,0 Excellent
Pros: We needed an overnight stay to celebrate a graduation. We enjoyed a lovely room with fabulous service from every staff member we encountered. They couldn't do enough to make our stay just perfect!
9,6 Excellent
Pros: Ron was an amazing front desk person. So incredibly nice and accommodating. He made the stay way better than anticipated and will be the reason for my return!
Cons: Very dry.
5,0 Okay
Pros: I was only able to pay cash for a one night stay as a traveling nurse and was turned away.....very dissatisfied to have worked 16 hours and unable to lay my head down for a few hours before returning to hospital
10,0 Excellent
Pros: The bed was everything
10,0 Excellent
Pros: Very clean and nice decor
Cons: Walls a little thin. Drinks expensive
9,2 Excellent
Pros: This hotel met the usual Marriott standards.
Cons: Everything was fine.
8,0 Excellent
Pros: Nice staff, Hotel employeee was very helpful.
Cons: A little overpriced and not happy about breakfast charges on top of higher room rates. Better research by me needed.
10,0 Excellent
Pros: It was a great hotel, to stay at to celebrate and start my 30th birthday, on the right foot.
Cons: Nothing, everything was great.
7,5 Good
Pros: Friendly reception staff as well as support staff. Looking forward to breakfast.
Cons: The only problem was that the toilet wasn't flushed before the staff finished their housekeeping tasks. This was quite a turnoff! Never happened to me before.h
10,0 Excellent
Pros: Very nice newly refurbished hotel. Staff was very friendly and helpful.
Cons: First room was on highway side and noisy, but staff was very nice and changed my room
10,0 Excellent
Pros: Great location and very clean.
Cons: No
Country Inn & Suites Rochester-Pittsford - Rochester - Building
10
8,7 Excellent (1 081 reviews)
R1 397+
Overview Reviews
Conveniently located near major Interstates 590, 490 and 390 and the NYS Thruway I-90. We are just a short drive from the Greater Rochester International Airport ROC as well as Nazareth, St. John Fisher, Rochester Institute of Technology and other universities in Rochester, NY. The hotel's excellent business location benefits travelers visiting Paychex, Eastman Kodak Co, Harris Corporation, Paetec, Veramark, Concentrix, and other area businesses. Hotel amenities include free access to the 24-hour Business Center and free fiber optic high-speed, wired and wireless Internet access throughout the hotel. From seeing a game at Buffalo Bills Training Camp to a show at the Rochester Museum and Science Center's planetarium to the Strong Museum, you'll find a number of attractions in Rochester, NY. Our hotel's location east of downtown puts you between the Marketplace Mall and the Eastview Mall, two of the most popular shopping destinations in Rochester. 2017 TripAdvisor Certificate of Excellence winner 3 Tesla charging stations are now available at the hotel: Tesla Level 2 Destination Chargers up to 72Amp Tesla to J1772 Adapter Available which allows almost all electric vehicles to use the charger - Guest must complete Tesla Credit Card Authorization form. This allows them to use adapter and return within 24 Hours.
8,8 Excellent
Pros: The room was very clean and the accommodations were good. We have stayed before and have had positive and pleasant experiences.
Cons: My room was next to the kitchen and the breakfast prep was so loud from ~5:00-6:00 a.m. making it difficult to sleep. I feel like this room should be discounted or somehow advertised as such. I have never had this experience before. I talked to the front desk when I was checking out and they were apologetic, but nothing else was done.
6,3 Good
Cons: 1. Charging $1.50 for a bottle of water. 2. Pillows were awful-basically flat. 3.Room was freezing when we arrived. 4. We had a member of our party who got sick and we asked to stay for another hour so we didn’t have to sit at the airport. We could have for $25! Ridiculous! 5. Difficult to see-doesn’t look like a hotel from the street. 6. Difficult to exit property.
9,6 Excellent
Pros: Nice dining room/Kitchen staff - food was good - room was clean but chair showed age
Cons: Shower did not drain well - water in rm 303 was ankle deep during shower (the Lodge)
10,0 Excellent
Pros: the restaurants next door. GREAT! the breakfast options were good. neat room.
Cons: miscommunication about having double beds in room. it was resolved with a roll away.
8,8 Excellent
Pros: We chose this hotel based on location, b/c of where we needed to be. The location was excellent. The price was excellent. The staff was very friendly.
Cons: The noise level inside the hotel between rooms & in the hallway was not good. Also the bathroom towels left a lot to be desired.
10,0 Excellent
Cons: Air freshener in lobby is needed. Rooms smelled fresh and clean, but lobby ‘s odor was a downer or me. Hotel doesn’t accept pets, but lobby made me think it did! Only negative thing ; otherwise
9,6 Excellent
Pros: Place was just great you can get something to eat 24 hours of the day
Cons: Place was just great you can get something to eat 24 hours of the day
10,0 Excellent
Pros: Breakfast potatoes
Cons: Windows had mould
7,1 Good
Pros: Very good breakfast and nice that it was real plates and cutlery instead of disposable.
Cons: Hallway carpet was stained. My door was hard to open and lock. The bathroom was cramped and would not have worked for more than one. The bath exaust fan didn’t work at all and the room air conditioner seemed to not function well. No window screen so unable to leave window open as concerned whether insects a problem.
10,0 Excellent
Pros: Close to restaurants, supermarket, and everywhere we intended to go.
Cons: Hard to get out of parking lot when there's traffic- no light.
7,9 Good
Pros: The breakfast was excellent; the location was fine. I liked that you could request room cleaning during a specific time period. Water pressure in shower was good.
Cons: Could hear too much noise (walking around) in room above me. Drains in tub and sink were slow (very). As is common in hotels, there was not enough light but a good number of outlets.
10,0 Excellent
Pros: The staff and the cleanliness
Overview Reviews
Relax at the consistently enjoyable Microtel Inn and Suites Chili/Rochester Airport hotel conveniently located off Interstate 490 just six miles from Rochester International Airport, and near downtown Rochester and restaurants. Sensational hiking and a scenic pond at Chili Heights Nature Trail is less than two miles away. Tour the grounds and enjoy a wine tasting at Casa Larga Vineyards and Winery, or, if you love history, explore the artifacts and research materials at the Susan B. Anthony House. Ideal for business and leisure, this newly-built lodging offers a great start to your day with complimentary continental breakfast, complimentary high-speed Internet access, fitness center, and business center with copy and fax service. Modern guest rooms include work desk and refrigerator. Hot-tub suites and handicapped-accessible rooms are also available. Pets are welcome at this smoke-free lodging.
10,0 Excellent
Pros: Clean and modern
4,2 Okay
Pros: The staff were unprofessional and inconsiderate. I actually had to ask housekeeping to keep the noise down. I have missing items from my luggage. The Clerk assured me that she would remove the amount billed for that particular day but did not.
Cons: Unprofessionalism of staff. The night Clerk on staff during my stay conducted business on a curb outside of the hotel. My missing items.
8,8 Excellent
Pros: Great value for an excellent location and all the staff is very friendly! This was our second stay in as many years and we really like this hotel.
Cons: Breakfast needs to be stocked more frequently and a couple non-carb options would be nice.
10,0 Excellent
Pros: This is our second time staying at this location since we have family nearby. We were in town for a family reunion, so used the room primarily to sleep. A/C was great, room was clean and quiet, and there was a great selection of items for breakfast. Especially enjoyed the automatic pancake maker!
10,0 Excellent
Pros: Really good for the price. I highly recommend. Breakfast was great.
9,0 Excellent
Pros: I think for the most part it is fairly priced, clean room, a small little room for working out, and very friendly staff. I definitely can say i enjoyed my stay.
Cons: No complaints
10,0 Excellent
Pros: Close to University of Rochester and friendly staff
Cons: The breakfast was very high in carbs and limited choices for fruit
5,4 Okay
Pros: The staff was friendly
Cons: Food prep area was dirty. Food offering was average.
4,6 Okay
Cons: There was dried blood on our sheets and the manager told us the sheets were clean just stained. How disgusting.
9,6 Excellent
Pros: Love the beds, breakfast was good. Always clean
9,2 Excellent
Pros: Hotel room was very clean and nice. Location is good;
Cons: Breakfast options could be better; We didn't see any egg options..
7,5 Good
Pros: Good location. Clean.
Cons: Too close to breakfast buffet.
Hampton Inn Rochester-Greece - Rochester - Building
12
8,7 Excellent (350 reviews)
R1 674+
Overview Reviews
Stay at the Hampton Inn Rochester-Greece hotel for a refreshing and rewarding stay. This convenient hotel in Rochester, NY is located just ten minutes from downtown Rochester, five minutes from Lake Ontario and seven miles from Rochester Airport. Spend the day at a choice of fascinating museums including the Rochester Museum and Science Center, The National Museum of Play, The Strong Museum or the Strasenburgh Planetarium. Entertain the family with a show by the Rochester Broadway Theatre League. Discover the George Eastman House International Museum of Photography and Film, and view a stunning collection of photographs and equipment. Take a tour of New York's vineyards in the Finger Lakes region, only minutes from our Rochester, NY hotel. Relax in a comfortable guest room with all the amenities you need for a relaxing stay. Unwind on a clean and fresh Hampton bed®, and stay entertained with a selection of premium channels and free WiFi access. Start the day with Hampton's free hot breakfast® including waffles and other breakfast favorites. Stay in shape during your stay with a workout in the fitness center, on the nearby jogging trail or with a refreshing swim in the heated, indoor pool. Stay connected in the business center, and hold meetings and business events for up to 40 guests in our 800 sq. ft. of flexible meeting space.
9,6 Excellent
Pros: Really friendly staff, location ideal for our trip.
Cons: Nothing not to like.
10,0 Excellent
Pros: The guest services we excellent. Always had free water , soda and snacks to hand out for free for our three night stay. Only 15 mins from RIT as we moved our freshman into college. Hot fun and pool were wonderful and relaxing after a long day. Bkft in the morning was delicious and different options offered every morning. Coffee and hot tea available 24hours. I can’t say enough great things about this hotel and the kind staff! We are staying again for parents weekend in October! We also brought our kitten and everything was perfect!
Cons: Carbon monxide dector went off in our room one night and immediately they came up after u called to fix it.
10,0 Excellent
Cons: Breakfast was ok as long as you didn’t eat the . eggs and grits ...
10,0 Excellent
Pros: Nice location near mall and restaurants . Good choices for breakfast .
5,8 Okay
Pros: Not much very standard
Cons: The room smelled of humidity and had open windows
10,0 Excellent
Pros: Everything the breakfast,pool,staff the room
Cons: Nothing
1,0 Poor
Pros: The cleanliness of the lobby.
Cons: Room was filthy: white dog hair on bedspreads. Residual fecal matter around toilet base ~ all week ~ never cleaned. Soap dish has a packaged soap bar resting on top of a filthy soap dish. Everything was filthy. pathetic and unhealthy environment.
8,0 Excellent
Pros: The staff was wonderful.
Cons: Nothing
9,2 Excellent
Pros: I was traveling and staying with the dog of my son. The Hampton Inn was one of the properties that allowed pets without an additional surcharge. Independent of that fact it is a nice hotel with a good breakfast. But for my purposes on this trip, its location turned out to be a real plus. It has a nice long path to walk the dog in front of it and a dog friendly pub (MacGregor's Grill and Tap Room) next to it that allowed you to sit with your dog on the outside patio (and brought even water for her). Certainly highly recommended for dog owners. The staff is also very nice and welcoming in this respect.
Cons: No Complaints really.
7,9 Good
Cons: Staff are super helpful and friendly.
10,0 Excellent
Pros: Everything else was great! Location, value, comfort, water pressure in the shower. Room was a good size, and quiet! (Despite being right beside the pool) Amenities were acceptable. Breakfast area is pleasant, although guests are disgusting and don't clean up after themselves. Shame on them, not the hotel!
Cons: The gym wasn't cold enough and there weren't any cups for the water dispenser. Lack of vegan options for breakfast
9,2 Excellent
Pros: Hot tub and pool were nice. Location was good.
Inn on Broadway - Rochester - Building
13
8,7 Excellent (299 reviews)
R3 129+
Overview Reviews
With a stay at Inn on Broadway, you'll be centrally located in Rochester, just a 4-minute walk from Eastman School of Music and 6 minutes by foot from Strong. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Rochester? This hotel has facilities measuring 3,750 square feet (348 square meters), including conference space. Free self parking is available onsite.
10,0 Excellent
Pros: Classic downtown dinner club turned upscale hotel. A couple rough edges but absolutely enjoyable, extremely comfortable and fun stay. Genuinely caring service and hospitality. Downstairs restaurant and bar bonus!
9,0 Excellent
Pros: Beautiful old building, clean, well-maifntained, attractively decorated, convenient downrtown location, very friendly & helpful staff , Comfortable bed, pretty room, nice bathroom.
Cons: Breakfast is included, but so unappealing that we went out. There are 2 good coffee shops in walking distance, so this is not a problem.
7,5 Good
Pros: Not much of a room for 215$. Nice historic hotel though. It was clean and staff was helpful.
Cons: I couldn’t get the heat to go above 67 degrees.
10,0 Excellent
Pros: Large rooms and a great friendly staff A great classic building with lots of character
Cons: The elevator needs to be cleaned up...and there is a stuffy old smell when entering the hotel The hardwood floor in the restaurant needs to be cleaned and polished
5,0 Okay
Pros: The restaurant food and service was outstanding
Cons: Elevator was out of order, there was a lack of adequate outlets for today's modern technology ( ie phone chargers, lap tops etc., the room was dark, and the windows were dirty.
9,2 Excellent
Pros: Nastalga feel, fire place, comfort of the bed.
Cons: There was no view other than the fitting view of the Little Theater.
7,5 Good
Pros: Food
Cons: So a I did want to just send a quick email about my stay at the inn Friday July 19th. I feel like communication was difficult. The complimentary decorating of the room looked fantastic and I was VERY pleased with how it turned out. Though I was very lucky I called Friday morning to confirm the box i dropped off Wednesday was put around the room because man at front desk confirmed they just put box in room, so I requested (again) to box and decorate room. I called tue to confirm that my boyfriend could check in before me if my name and credit card was for hotel it is his birthday, the reason I needed room decorated (he would be there first). When I called women who answered the phone said that was fine. She then put me on hold when the ONLY thing left in the conversation was to give her his name. The hold button was not pushed so I listened to 13 minutes of booking a hotel room for that night. When conversation was over I was hung up on, and I needed to call back anyways. The biggest complaint though was I couldn't figure out why the room charges had not gone on my card yet. I then realized the front desk made my boyfriend put a card on file for incidentals (would not be used other wise). Well low and behold you charged my boyfriend card for HIS birthday hotel night. It was embarrassing
9,6 Excellent
Cons: The bathroom was quite small
9,6 Excellent
Pros: Rooms are nice. Clean facilities and staff was nice. Breakfast was a little lacking in choices and not replenished when needed. Parking is an awesome plus. Still love the place. Would like them to give me the room with a fireplace again but they never do
Cons: Breakfast needs tonstep it up a bit. .
9,2 Excellent
Pros: Fantastic old building, with lots of character.
Cons: To look at it, one might doubt the safety of the surroundings. To be clear, though, we had no problems.
8,3 Excellent
Pros: Steak house in hotel is excellent but quite pricey Facility is old restored club but is modernized and rooms are quaint and fully equipped This is an excellent respit designed for couples more so than families
Cons: Temperature control is out of your hands
9,0 Excellent
Pros: Location, free parking and generous sized rooms.
Cons: I would have liked a mini fridge in the room.
Overview Reviews
Residence Inn Rochester West/Greece offers spacious accommodations in an easily accessible location, perfect for lengthy business trips and quick weekend getaways. Our extended-stay hotel is situated near popular local attractions including The Mall at Greece Ridge® and Seneca Park Zoo, as well as the town of Greece. Before setting out to sightsee or conduct business, get a good night's rest in our apartment-style suites. Complete work tasks using our ergonomic workstations and free Wi-Fi, then prepare a delicious meal using our fully equipped kitchens. Keep your refrigerator stocked at all times with the help of our free grocery shopping service. If you don't feel like cooking in the morning, simply stop by our complimentary breakfast buffet for a tasty spread of hearty and healthy options. During downtime, stay active at our 24-hour fitness center and take a swim in our indoor pool. Whether you're here for a few days or a week, we'll help make your stay memorable at Residence Inn Rochester West/Greece.
2,5 Mediocre
Cons: The staff was rude and prejudice
8,3 Excellent
Pros: Breakfast variety is good. Really appreciate the free food and drinks during social nights.
Cons: Sometimes the side entrance door would be left open so insects (flies) would come into the room during cleaning time.
9,6 Excellent
Pros: I paid 200 USD a night (college grad. weekend in Rochester area). I wanted a room where my family could relax and not ''sit on beds" in the evening. I had a suite with a pull-out couch and a full kitchen. We even had a table to eat at. I loved this room. After an early morning graduation and a day spent moving my kid out of her college house, we found this to be the perfect place to relax. We walked to Olive Garden one night, and ate Indian food in the second night. The room has everything you might need if you want to cook, which we didn't. Breakfast was free, and they change it a little each day so you're not always eating the same thing.
Cons: price is high
9,2 Excellent
Pros: I don’t like the way the payment process works it too confusing
8,8 Excellent
Pros: I liked how spacious the rooms are and the kitchen in each room was convenient
Cons: Policy was to replenish towels every 3rd day of your stay to conserve water, etc
8,8 Excellent
Pros: Really liked the location and staff as they were very accommodating.
Cons: A bit pricey. Also the first room I was given had remnants from the cleaning staff that was left behind (a handkerchief on the floor as soon as you walked in the room) so I had to request anther room.
5,0 Okay
Pros: The location.
Cons: Was way over priced, suite was outdated and not overly clean. I had to wait over an hour past check in time for my room to be ready. I asked several times for a luggage cart at check in time and check out time, but there wasn’t one available. The staff blamed all the problems on being over booked. Huge ripoff and I’ll never stay there again!
10,0 Excellent
Pros: The customer service was great. The room was very clean. The breakfast was good.
Cons: N/A
9,2 Excellent
Pros: Clean comfortable room with full kitchen. Breakfast Sunday AM was very nice.
Cons: LOTS of people in the pool and hottub. For the size of hotel pool area was small and we would have stayed there longer but was too crowded. No issues, just lots of bodies in that area.
7,9 Good
Pros: I liked literally everything about the suite
Cons: I hated that the items I left wasn't returned to me, I'm 100% sure they were left in the room. The two items alone were worth $200 and I've been calling every since my stay to see if the staff or house keeping found them. At this point I'm assuming someone kept the items instead of returning them.
Hampton Inn Rochester-Irondequoit - Rochester - Building
15
8,6 Excellent (774 reviews)
R1 601+
Overview Reviews
Every day is an adventure. Welcome to the Hampton Inn Rochester-Irondequoit. A bustling city with the charm of a small town, Rochester, NY has it all, culture, history, natural beauty and entertainment. While at the Hampton Inn Rochester -Irondequoit, you are surrounded by endless enjoyable options. With Downtown Rochester only 3 miles away we are close to top notch museums, galleries, shopping or even a broadway show. After your exciting day enjoy a meal at one of our many exceptional dining venues. Take a quick drive north to beautiful Lake Ontario or the more secluded Irondequoit Bay. Spend a day at Seabreeze Amusement and Water Park or the children’s favorite Seneca Park Zoo. If sports are your interest Rochester has baseball, hockey, lacrosse, arena football and soccer something for everyone. Many of our scenic parks offer hiking, golfing, playgrounds and picnic areas. When you stay with us at the Hampton Inn Rochester - Irondequoit everyday of your visit will be an adventure.
10,0 Excellent
Pros: Huge room ,good breakfast-
Cons: nothing
9,0 Excellent
Pros: Good breakfast, convenient location.
Cons: Rooms need exhaust fans in the bathrooms.
9,2 Excellent
Pros: The beds were comfortable and the room was clean and tidy.The staff were very accomadating and friendly. The complimentary breakfast was delicious. The fact that they had a bath tub and not just a shower was wonderful. My family member has special needs. The evenings we spent there were quiet and peaceful.
Cons: The pool was temporarily closed.
5,0 Okay
Pros: The gentleman at checking, space in the room and breakfast
Cons: Cleanliness of room. Pool towels were very smal. Looked like repairs needed to be done to the rim but just quick fixes were made.
10,0 Excellent
Pros: Best breakfast of any Hampton inn I have stayed at. Lots of fresh options especially the squeezed juices. Very clean and well maintained.
Cons: I liked everything
1,0 Poor
Cons: I booked this hotel on line and paid for it. When we arrived at the hotel at 2:50 pm check in and someone told us that our rooms are not ready. We waited til 3:04 and then I went to talk to hotel employee and I told him is 3:04 and we had not go
10,0 Excellent
Pros: Pool was good. Good variety of food on breakfast buffet. I liked that they had skim as well as 2% milk, but didn’t like the taste of the orange juice. Oatmeal with mixed dried berries was very good. Beds were comfortable. Everything seemed clean.
Cons: We stayed during unusually cold weather. Although the room seemed warm enough, the window did not seem particularly weather tight.
9,6 Excellent
Pros: Friendly and helpfull staff. Welcoming refreshments at reception. Good rooms!
Cons: Nothing
9,6 Excellent
Pros: The breakfast was the best I’ve ever had at a hotel! So many great options!
9,0 Excellent
Pros: The staff was friendly and Nore than happy to help with anything you needed.
10,0 Excellent
Pros: Staff, breakfast, room was clean and comfy.
Cons: Nothing, was great!
10,0 Excellent
Pros: The staff was excellent especially Malcom who arrangd for us to stay in the same room when we dercided to extend our stay for three more days.
Cons: I did not receive my email recept for the extended stay from the 17th to the 20th.
DoubleTree by Hilton Rochester - Rochester - Building
16
8,5 Excellent (920 reviews)
R2 285+
Overview Reviews
A dramatic glass-enclosed Atrium sets the scene at the beautiful DoubleTree by Hilton Hotel Rochester. Business travelers and vacationers alike enjoy our first-class facilities. Stay in shape in our 24-hour modern fitness room and enjoy the large heated indoor pool. Our spectacular plant-filled Atrium houses it all. The hotel has 247 guest rooms and a luxurious bridal suite, providing all the amenities that matter the most to you. Thoughtful amenities include individual climate control, 27-inch televisions with remote controls, On-Command video, high-speed internet, spacious work desks, mini-refrigerators, safe, hair dryer, coffeemaker, iron and ironing boards and the latest safety features. Take advantage of our Business Center, accessible 24 hours a day. For a pleasant dining experience, our restaurant Bistro 252 serves breakfast daily. Lunch, dinner and cocktails are available in the Atrium Lounge. DoubleTree by Hilton Hotel Rochester is just minutes to Bill Gray's Regional Iceplex, the George Eastman House, Memorial Art Gallery, Rochester Museum & Science Center, Strong Museum of Play, Seabreeze Amusement Park and the Seneca Park Zoo. Frontier Field, Blue Cross Arena and Marketplace Mall are only a short drive away. This DoubleTree by Hilton hotel in Rochester is centrally located for several companies including Getinge USA, Xerox, University of Rochester, Paychex and Wegmans. Complimentary airport shuttle service is provided.
7,5 Good
Pros: Pool, friendly staff, great location
Cons: Na
10,0 Excellent
Pros: Everything !!
Cons: No complementary breakfast ...
9,6 Excellent
Pros: Everything else. The staff was great and courteous.
Cons: I paid extra for a balcony which ended up only being a walkway shared by everyone. I can't believe they charge for that and call it a balcony.
10,0 Excellent
Pros: The inside makes you feel you are in a tropical area, loved it! Also had a feel like being on a cruise ship. Very cool.
Cons: Zero.
10,0 Excellent
Pros: The staff were friendly, and the rooms were beautiful.
8,0 Excellent
Pros: The inside was a surprise. I loved the botanical garden appeal to the hotel. Overall the hotel was clean and loved the pool.
Cons: Something weird I experienced at this hotel was one of cleaning young ladies put the do not disturb sign in front of the door. When I clearly put the sign behind the door. When we came back the room was not cleaned and we didnt have fresh towels..
7,5 Good
Pros: -the food & beverage manager (Alyssa) exceeded expectations to help us out when we arrived -the personalized omelette in the morning breakfast buffet was a nice touch -the hotel staff went out of their way to be friendly (sometimes a bit strained)
Cons: -I know I overpaid compared to the friends I was meeting & staying with at the hotel. I do feel cheated by about 20%. Also, the room rate did not include breakfast. -the pool in the general atrium area is a bad idea. It was hot, humid and smelled like "pool" when sitting at the bar
6,7 Good
Pros: The hostess was excellent, Yvonne. The pool was excellent, and well maintained.
Cons: 1. Keurig coffee machine broken, with water filled to the brim, from the prior guest. The sofa bed had not been cleaned; old linen from previous customer still on.
7,5 Good
Pros: The pullout bed was uncomfortable but arent they al
Cons: The fridge didnt work
8,3 Excellent
Pros: Comfortable room, very nice staff. Good location.
Cons: Very large building, a bit outdated. No free breakfast. A bit noisy - lots of events going on in facility.
9,6 Excellent
Pros: We only stayed for one night and we liked the amenities.
Cons: The pizza that we purchased wasn't very good.
7,9 Good
Pros: Good location. Nice facilities. Friendly staff.
Cons: No free breakfast.
Homewood Suites Rochester/Greece, NY - Rochester - Building
17
8,5 Excellent (717 reviews)
R2 009+
Overview Reviews
When you stay at Homewood Suites by Hilton Rochester/Greece, NY in Rochester, you'll be in a shopping district, within a 10-minute drive of Genesee River's High Falls and Blue Cross Arena. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Rochester? This aparthotel has facilities measuring 575 square feet (53 square meters), including conference space. Free self parking is available onsite.
5,8 Okay
Pros: It is beautifully laid out, and super quiet
Cons: I didn’t get the two room suite that I had booked and it destroyed all of the plans for Sunday. I came to stay while my oldest friend of 35 years is around the corner in hospice, and they certainly haven’t made this stay as comfortable as it should have been. The room was supposed to have the second room with the bed in it so people could nap, while others used the kitchen. The unit I ended up with not only looked run down, it didn’t have all of the seating that I was expecting, nor a kitchen table. I still extended my stay due to this nightmare, because I have had to much going on to check into somewhere else. I will be fixing that first thing in the morning though. I wouldn’t recommend staying at this place, I won’t be again!!
10,0 Excellent
Pros: The staff was friendly. It was clean and quiet.
Cons: It wasn't as updated as the home2suites in Oswego. I wish the breakfast was a little later during the week.
10,0 Excellent
Pros: Close proximity to what we were doing and super clean
Cons: Nothing, it was fantastic
10,0 Excellent
Pros: Food was very tasty, adequate, sufficient
Cons: Shower doors did not work well, seemed to be stuck
9,0 Excellent
Pros: That I was very comfortable and my kids loved it
Cons: No
9,6 Excellent
Pros: The breakfast was great and really well-rounded. They had everything, including prepared warm foods, oatmeal, cereal, waffles, muffins, fruit, juices, coffee, tea. The happy hour during the weekdays was awesome. If you like salads and soups you can make your entire dinner out of their set up. My kids are really picky but they loved the soups! We stayed in a suite with a kitchen. It was really nice to have a dishwasher, garbage disposal and full refrigerator and stove. The beds and pillows were super comfortable. I loved how the two different rooms could have different temperatures with different thermostats. Overall or stay was just wonderful. We stayed three nights. The staff was really nice and helpful.
Cons: The only thing I would suggest would be to make a pool a few degrees warmer. It was actually colder than my friend's unheated outdoor pool.
10,0 Excellent
Pros: Complimentary evening food & wine was a definite plus. Thought rooms were a little pricey but those perks made it more reasonable. Staff very friendly & helpful. Great breakfast choices.
Cons: Pricey
9,2 Excellent
Pros: Breakfast was terrific! Staff was friendly.
Cons: Found a bug in my room.
7,9 Good
Pros: See below regarding the breakfast. The food was great, but most of the items were empty, even with 1+ hours left in the breakfast serving time. Good food choices, but what a mess. Room was g
Cons: I stayed at the hotel for 2 nights during Labor Day Weekend. The hotel was crowded. When I went to the breakfast area the first night (Sunday morning), it was crowded. Most of the food was empty, no silverware either. The areas, waffle area, fruit, oatmeal was a mess. I mentioned this to the young lady that was working there. She was a 20-25 year old hispanic woman, and she was VERY concerned, and courteous. I saw her both mornings, and she was the only one I saw working in this area. She was definitely stressed out. She mentioned that there are usually 3 people working in the breakfast area, but this weekend they only asked 2 people to work. This young lady was VERY courteous every time someone asked her a question, and she was always smiling and always striving to help the other guests who were equally stressed waiting for food and clean silverware. There was a young man mopping in the lobby, but he should have been asked to come clean off the tables that were dirty, so other diners could find a clean place to sit.
6,7 Good
Pros: Nice hotel, however furniture and couch were very old, carpet needs to be replaced in the rooms
Cons: Furniture was old and dirty
10,0 Excellent
Pros: The breakfast was amazing! We were surprised with a complimentary dinner...the day we were there. That was super amazing!
Cons: The only thing was that none of the rooms have a jacuzzi...
10,0 Excellent
Pros: Room was spotless and very comfortable. Kitchen was well appointed with a full-size fridge and freezer.
Cons: - Lobby/dining area was FREEZING! I heard a couple of other people at breakfast mention this as well. - Styrofoam plates, really, in 2019? Spring for biodegradable cardboard, please. I'm happy to pay $1 more a night to avoid Styrofoam. - A regular coffee maker would be preferable to the pod system. (But I also appreciate that you didn't have the plastic cup system.)
Overview Reviews
Conveniently located in a major office park, Courtyard Rochester Brighton is accessible to all area expressways, the Museum of Play and Strong Memorial Hospital. A complimentary shuttle can transport you to and from Greater Rochester International Airport. Perfect for prospective students or visiting family members, our hotel offers a location near schools of higher education including Rochester Institute of Technology and University of Rochester. Rest in our comfortable rooms and suites with plush beds, complimentary high-speed Wi-Fi and Smart TVs with streaming apps. Enjoy fresh breakfast sandwiches in the morning or satisfying burgers in the evening at The Bistro. Our eatery also serves Starbucks® coffee drinks and refreshing evening libations. Work out with the cardio machines and free weights featured in our fitness center, and cool off in our indoor pool. You can host a business or social event in one of our two meeting rooms. Make Courtyard Rochester Brighton your home base for New York travel.
10,0 Excellent
Pros: I have stayed here numerous times, and I have never had a problem.
Cons: No, everything was just fine.
9,6 Excellent
Cons: As you can see from my review. I scored them highly in all phases. Just that it was a bit pricey at $ 189.00. I think $ 159.00 would have been more fair.
10,0 Excellent
Pros: The whole stay was great
Cons: Nothing
10,0 Excellent
Pros: Close proximity to Rochester Institute of Technology (RIT) where I had to be. Clean hotel, super spacious rooms and very good bistro (in-hotel restaurant.)
8,8 Excellent
Pros: The meatballs and the French fries were delicious we had for dinner and the breakfast sandwich with bacon eggs and cheese with the fruit cups were delightful. The king size bed was cozy and comfortable and the bathroom and the shower were very good. Overall a great room and a great stay. Almost forgot I loved the fact that when we watched TV, it showed my name on the welcome screen and thought that was a very wonderful gesture and when I called to order my food I was identified by my name as if I was a regular staying but this is my second stay.
Cons: The only minor issue with the room was the sofa bed was very small and it was a bit uncomfortable to sleep on. The food was a little pricey too.
10,0 Excellent
Pros: I like the 12:00 check out.
3,3 Mediocre
Pros: Plenty of hot water for shower.
Cons: Extremely noisy. Dirty room.
9,2 Excellent
Pros: Breakfast, while tasty, was a bit pricey. We loved the sofas in the rooms. Very cozy.
10,0 Excellent
Pros: Experience was EXCELLENT from the start w/checking in & then seeing our room w/high level of the decor, cleanliness & comfort. I have stayed in hotels w/rooms charging per day = $500+, so reserving a room under $160 (INCLUDING BREAKFAST w/a nice menu to choose from) EXCEEDED MY EXPECTATIONS & eased my mind of what I would be receiving!
7,1 Good
Cons: Beds are SO small! No complimentary coffee in lobby.
10,0 Excellent
Pros: Clean, wonderful staff, quiet, the courtyard is well landscaped and pleasing to see out the window.
9,2 Excellent
Pros: Close to the airport. Clean and quiet.
Cons: Bathroom is little bit small.
Hyatt Regency Rochester - Rochester - Building
19
8,3 Excellent (1 419 reviews)
R2 576+
Overview Reviews
Stay in Grand Style. Enjoy excellent service in downtown Rochester. The Hyatt Regency Rochester has been updated with a sophisticated new look. We are truly the ideal location for your next conference, business meeting, corporate celebration, Wedding reception, social event or a family fun weekend get-a-away. We are minutes from the Strong National Museum of Play, the illustrious Eastman Theatre and adjacent to the Rochester Riverside Convention Center.
9,2 Excellent
Pros: Bar and food and location
Cons: Not a lot of room for the money
7,5 Good
Pros: The beds were comfy and the dore was clean and fresh. Staff at check in were very nice and besides the towel and pool issue everyone was nice :)
Cons: The pool area had no towels and was a mess. The pool water was cloudy and the hot tub was emptied. A manager walked thru the pool area and we assumed he would bring some towels. He didn't. So we went to our room to get some. Than we texted the given number to have clean ones brought to our room and they never showed up.... it was a bummer because the deciding factor for hotels was the pool.
6,7 Good
Pros: Room was nice.
Cons: Aircondition was not working properly. Had it at 60 and it felt like 72
7,1 Good
Pros: The room was a good size. It was nice and updated. The shower stall was on the smaller side. The bed was cozy. There is no microwave, but you do get a fridge.
Cons: The pool and jacuzzi were disgusting. The water in the pool was cloudy and the water in the jacuzzi was turning brown.
5,0 Okay
Pros: location
Cons: Rm 1809 AC did not work and all maintenance did was change the filter. There is pink mold growing in the shower. Stained towels. I expected better from Hyatt
9,6 Excellent
Pros: They have upgraded the facilities since my last visit. I really liked that the room doesn’t have carpet.
Cons: One elevator wasn’t working, causing people to have to wait repeatedly.
8,0 Excellent
Pros: Location and cleaniness
Cons: Employees could be more friendly.
3,0 Mediocre
Pros: location
Cons: Lots wrong. Hotel needs a rehab. The Room: safe locked (fixed by engineering) windows gummy greasy filthy (high room with view), no clocks, 1 washclothe, 1 shampoo for a double. Elevator looks damaged by abuse. 1/2 staff competent, other 1/2 = idiots.
9,2 Excellent
Cons: Although the menu was somewhat limited, my dinner was was very good.
10,0 Excellent
Pros: Breakfast was good and I enjoyed a lot ,stay was comfortable . I found staff was very good soft t spoken and supportive and always around to help .
Cons: I really looking Indian taste for Dinner but that may be your limitation as no more Indian traveler's demanded yet .
10,0 Excellent
Pros: Dan at the reception did a fabulous job!! Many thanks Dan, you know how to treat customers!!!
5,4 Okay
Cons: Dirty rooms
Best Western Rochester Marketplace Inn - Rochester - Building
20
8,3 Excellent (1 111 reviews)
R1 456+
Overview Reviews
Discover this charming Rochester, New York hotel minutes away from the Blue Cross Arena and the Sea Breeze Amusement Park® and many outdoor recreational activities including: hiking, biking and golfing. Located off the New York State Thruway in east central New York, the Best Western Rochester Marketplace Inn is proud to offer friendly customer service and sophisticated accommodations. This hotel features 94 well-appointed guest rooms; each fully equipped with free high-speed Internet and cable satellite television featuring. Guests will enjoy an array of amenities including a complimentary full breakfast, fitness center, guest laundry, and a business center. The Best Western Rochester Marketplace Inn is conveniently located minutes away from the Greater Rochester International Airport, a variety of popular restaurants and several educational institutions. Families visiting the Rochester area will enjoy spending the day at the Sea Breeze Amusement Park® or Seneca Park Zoo. This convenient downtown location is close to corporate locations including Bausch & Lomb, Xerox® and Kodak. Both the Rochester Institute of Technology and the University of Rochester are within three miles of this New York hotel. Rochester is also home to many local events such as the Corn Hills Arts Festival, the Xerox® Rochester International Jazz Festival and the Rochester Lilac Festival. The friendly, helpful staff at the Best Western Rochester Marketplace Inn is ready to ensure a fun-filled memorable stay in Rochester, New York. Make a reservation today and save! Enjoy your stay.
10,0 Excellent
Pros: Beds were comfy. Close to Highway. Breakfast more than fine to start off the day.
10,0 Excellent
Pros: Good room. It's quite clean and comfortable.
6,7 Good
Pros: The lady at the welcome desk was amazing. When we came in lots of people were calling in and asking for towels and any other questions and she was very patient. We were there on Sept 1-2. Location is ok. It’s in a power center. There are fast food restaurants walking distance.
Cons: Bathroom was very small and hotel could benefit from some renovations.
3,8 Mediocre
Cons: bed in room was just the worst room smelled like smoke and was very loud
10,0 Excellent
Pros: Clean quiet room with very comfy beds an feather pillows. DVD player a real bonus. Great breakfast. Didn’t use the microwave but good to know it was available. Staff was friendly and helpful. Great value for the money.
10,0 Excellent
Pros: Everything you could need is there. Coffee available 24/7. There's even plates and napkins. Nice little fitness room. Couldn't ask for better accommodation! Had a wonderful trip!
7,0 Good
Pros: good location
Cons: no pool
4,0 Okay
Pros: location...right off interstate. Room was a good size. Breakfast was good.
Cons: It listed the hotel with a restaurant and there was no restaurant. Coffee maker in room was broken. Floors were sticky.
7,5 Good
Cons: the washroom is small and the sink-counter is small too. the air conditioner is "noisy".
6,3 Good
Pros: I liked how clean the hotel smelled.
Cons: I didn’t like how cramped the hallways felt.
10,0 Excellent
Pros: Nice hotel very clean and staff very nice. Breakfast was also very good. Reception staff were very helpful.
10,0 Excellent
Pros: Everything is clean and comfy
Cons: Matress a bit firm for me..but perfect for my spouse