Good to know
|Distance to city centre||0,6 km|
|"great room, bed was great."||(in 38 reviews)|
|"Room and staff were awesome."||(in 34 reviews)|
|"Renovated rooms were contemporary and very comfortable."||(in 5 reviews)|
|"Under construction, poor service, bad appearance"||(in 21 reviews)|
|"No tub in bathroom."||(in 6 reviews)|
Time of year
Show reviews that mention
|bathroom was not clean||in 3 reviews|
|bed was very comfortable||in 44 reviews|
|construction going||in 49 reviews|
|convenient location||in 81 reviews|
|free breakfast||in 45 reviews|
|great room||in 132 reviews|
|great view||in 28 reviews|
|hot tub||in 42 reviews|
|newly renovated||in 10 reviews|
|parking garage||in 51 reviews|
|pool to be closed||in 40 reviews|
|staff was very friendly||in 129 reviews|
|trying to upgrade||in 2 reviews|
Wonderful 4 star hotel lives up to it's name I love the king bed clean comfortable comforter one sheet was real clean and as stated one clean pillow my best stay joy to stay I was on 8 have had no luck in higher floors Don't get a room where the heat blows at you Get a room where the heat blows same direction as your bed Perfect all the wonderful updates enlarged room it is a skinny building I loved my room Nice smiling people everywhere (Staff) Very classy worth it So Proud Very VIP in and around Quiet good sleep Uh Oh bad pool bad spa
Lights little dim at night Mirrors kind of awkward Pillows - sleep smells but one was perfect TV flush with wall maybe disturbing neighbors Bed flush with wall so where my TV is neighbors bed probly is Booger crumbs on walls very disturbing with current events door in bathroom bumps into glass shower doors could be problem for some very perfumey room but they gave me another room subject of this critique by the way many confrontations with staff walking around grounds one shuttle driver wanted to know if I was homeless as I walked in but good security layers elevator personnel eating and have cell phones but warm and friendly they do a great job for those cramped quarters and one management was holding cell to me while talking I never do but I guess that behavior is accepted in today's atmosphere maids knocking at the door at 9AM unasked and uncalled for scant TV channels c'mon a little TCM the Corona the Corona the Corona all weekend
The staff was amazing!! Wish all hotels had staff like them.
Bathroom was dirty, floor was not clean at all. Pillows way too soft. Very small room for what I paid. No signs for parking.
The food. And the friendly bartender. She was so inviting.
I burned my skin on the jet in the hot tub. Not the water the jet itself! I had a worker walk in my room when I first arrived. Not even a tap on the door! I was not fully dressed!! The bathroom in gym/ pool area was absolutely disgusting. I've seen better bathrooms while camping. I'm not kidding. There was urine, feces all over the rim of the toilet. I was awoken throughout the night by rowdy intoxicated guests. When I complained about all these things I had my meal cost taken off my charge. Seriously? Not to mention my room cost was supposed to be $158.46 through booking.com .. So how was I charged $208.00 AFTER my $60.00 meal cost was removed? I'm filing a legal claim against the Hyatt thank God I took photos!
It was clean and just an average hotel.
Would have cared for a better take out menu.
The front desk staff is Excellent! They are super helpful and go a long way in making your experience comfortable. They are friendly and super nice! We really appreciate all their kindness! The shuttle service is a great. Bonus and makes it so much easier to move around ..specially as it was our first time! Will surely be back here if I can
Stay in Grand Style. Enjoy excellent service in downtown Rochester. The Hyatt Regency Rochester has been updated with a sophisticated new look. We are truly the ideal location for your next conference, business meeting, corporate celebration, Wedding reception, social event or a family fun weekend get-a-away. We are minutes from the Strong National Museum of Play, the illustrious Eastman Theatre and adjacent to the Rochester Riverside Convention Center.
based on 1 669 reviews
Things to know
- Friendly service
- Comfortable beds
Policies vary by room type and provider.
FAQs when booking at Hyatt Regency Rochester
Where is Hyatt Regency Rochester located?
Hyatt Regency Rochester is located at 125 East Main Street, 0,6 km from the centre of Rochester. Blue Cross Arena is the closest landmark to Hyatt Regency Rochester.
When is check-in time and check-out time at Hyatt Regency Rochester?
Check-in time is 15:00 and check-out time is 11:00 at Hyatt Regency Rochester.
Does Hyatt Regency Rochester offer free Wi-Fi?
Yes, Hyatt Regency Rochester offers free Wi-Fi.
Does Hyatt Regency Rochester offer free parking?
No, Hyatt Regency Rochester does not offer free parking.
Does Hyatt Regency Rochester offer free airport shuttle service?
Yes, Hyatt Regency Rochester offers free airport shuttle service.
How far is Hyatt Regency Rochester from the airport?
Hyatt Regency Rochester is 6,7 km from Rochester Greater Rochester Intl. Hyatt Regency Rochester is 94,3 km from Buffalo.
Can you bring pets to Hyatt Regency Rochester?
No, pets are not allowed at Hyatt Regency Rochester.
Does Hyatt Regency Rochester have a pool?
Yes, Hyatt Regency Rochester has a pool on-site.
Reviews about Hyatt Regency Rochester
Most popular landmarks
- Blue Cross Arena 391 m
- Geva Theatre Center 0,5 km
- Rochester Amtrak Station 0,7 km
- Strong National Museum of Play 0,7 km
- Downstairs Cabaret Theater 0,9 km
- High Falls 0,9 km
|Rochester Greater Rochester Intl||6,7 km|