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3 stars

Diamondjacks Casino & Hotel

711 Diamond Jacks Boulevard, Bossier City, LA 71111, United States
Bossier City, LA
See location+1 318 678 7777
6,9
Okay
based on 1127 reviews
1 127 reviews
Room type
Provider
Provider for Diamondjacks Casino & Hotel
Provider for Diamondjacks Casino & Hotel
Provider for Diamondjacks Casino & Hotel

About Diamondjacks Casino & Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free
This charming hotel is situated in Bossier City. A total of 497 accomodation units are available for guests' convenience at DiamondJacks Casino Resort.

Latest deals for Diamondjacks Casino & Hotel

Tue 15/10
Wed 16/10
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Diamondjacks Casino & Hotel

  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Meeting/Banquet facilities
  • Parking
  • Laundry service
  • ATM on-site
  • 24-hour front desk
  • Safe
  • Sauna

Services and conveniences

  • ATM on-site
  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk

Parking and transportation

  • Airport shuttle
  • Parking

Accessibility and suitability

  • Lift

Laundry

  • Laundry service

Things to do

  • Gift shop

General

  • Storage available

Health and safety

  • Safe

Basics

  • Free Wi-Fi

Spa

  • Sauna

Reviews of Diamondjacks Casino & Hotel

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

6,9
OkayBased on 1 127 verified guest reviews
7,1Couples
7,4Solo
7,0Friends
6,5Families

Pros +
Cons -

Traveller type:
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A
4,2 Mediocre
Pros:Convenient location. Most of the staff were very friendly. Casino dealers were great. Very interactive with guest.
Cons:There were roaches in the room. Hair dryer didn’t work. Waited 30 mins for house keeping to bring new one never did. Missed the concert I was there to attend. The area around coffee pot nasty did look like it had been cleaned in a while. After complaining they moved me to another room. The coffee area was just the same as other room but at least no roaches in this one. Never ever will I stay there again. I will go to gamble but will stay somewhere else.
A
5,4 Fair
Pros:Love being able to have the jacuzzi in the room was very helpful with my bad back. The bed was nice comfy. I do love coming to this hotel on due to the jacuzzi in the room and it is very secluded off that I don't have to worry about anything going on and very quiet at night. Feel safe when I am there.
Cons:The phone did not work in the room when called downstairs to ask for assistance once we have received a new room the front desk did not seem to know any information in regards to if there with meeting rooms and the facility. Could not get any assistance with that information so had to do our business elsewhere. when housekeeping with coming and checking rooms was not knocking on The Room walk in on us two to three different times. Housekeepers were extremely loud in the hallway was not able to sleep due to us working nights and slept during the day. Requested a refrigerator once we checked in was stated by the front desk clerk we would receive one never received one had to come down the next day and talk to another front desk clerk she was able to get us a refrigerator immediately stated that nothing was ever notated on our account. The restaurants we're not open for lunch so always had to go out to find food. Wish the the restaurants would be open a little bit more instead of just on the weekends.
A
6,5 Okay
Pros:Rooms were comfortable and very clean. Grear value for price.
Cons:Morning of check out went downstairs for breakfast when we returned to our rooms for our bags we were locked out before check out time. Made working our floor would not let us into room, we had to go back to first floor to get key recoded. On leaving our room finally with our bags another lady was locked out and she was speaking to maid that was smirking at the time. Then there was the towel situation. Really only 2 towels when you have a whirlpool tub and a shower. Also maid told my husband he would need to call downstairs to arrange to additional towels. Never have we been so inconvenienced at any other hotel we have stayed at. As nice as the room was I would think twice about staying here again.
A
10,0 Wonderful
Pros:Everything was good
A
2,5 Poor
Pros:Nothing
Cons:It was a bad experience. Smelled of smoke , furniture in rooms have not been replaced in 20 years. Mattress was old and bedding outdated. The whole experience was not good at all. The casino was smokey and small. Carpet in Casino was sticky and dirty. Buffet was awful and casino lobby smelled of fish and smoke. Diamond Jack needs to spend a lot of money on remodeling. I would rate this hotel and casino a very poor score. I have stayed in many hotels and by far this has to be the worst. It is rated a 3 on the internet that is a big mistake. Rating is a 1. NEED A REFUND..Over priced .
A
7,7 Good
Pros:We stay there every time we are in town. Like that the rooms are big and there is Jacuzzi in the rooms.
Cons:Don't like the people that you call to talk to on the phone for reservations and the ones when you check in. They are really rude to the customers. They have lots of attitude. Have to overlook it most of the time.
A
3,7 Poor
Pros:I won my money back what I paid to travel
Cons:The bed was a nightmare, the bath tub fell apart, the room did have a funny odor and the rooms are outdated.
A
10,0 Wonderful
Pros:Everything
Cons:Nothing
A
3,7 Poor
Pros:The staff were all friendly
Cons:The room Had an odor. The suite is not a suite. No refrigerators in the rooms. Advertises three tv's but only 1. Needed flip flops to take a shower. Whirlpool jet came loose and hit friend in head. Thermostat would not adjust enough to cool room completely.
A
6,2 Okay
Pros:Location is OK and price is par for the older facilities.
Cons:Old antique TV and rooms have not been upgraded since the old Isle of Capri days. Paint is peeling in some parts of the room and the room was a smoking room instead of non smoking. Had cigarette burns on the table. Place definitely needs an overhaul. Casino was too tight also.

Location

711 Diamond Jacks Boulevard, Bossier City, LA 71111

What's nearby

  • DiamondJacks Casino61 m
  • Boomtown Casino0.6 km
  • Horseshoe Bossier City1.1 km
  • Sci-Port Discovery Center1.4 km
  • R.S. Barnwell Memorial Garden & Art Center1.6 km
  • RiverView Theater1.7 km
  • Texas Street Bridge1.7 km
  • Louisiana Boardwalk1.7 km
  • Krewe of Gemini Mardi Gras Museum2.1 km
  • Pierre Bossier Mall2.6 km
  • Gold Dome3.3 km
  • Gallery Fine Art Center3.6 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Diamondjacks Casino & Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Diamondjacks Casino & Hotel

  • How do I get from the Shreveport Regional Airport to the Diamondjacks Casino & Hotel?

    The quickest way to get from the airport to your accommodation is by cab, which will take around 15-20min and will cost around $25 for a one-way taxi fare. Getting to the hotel by public transportation is easy but more time consuming as it will take around 1h to complete the trip. You will need to catch bus line 7 heading inbound from outside the airport terminal and get off 24 stops later at the SporTran Intermodal Terminal. From there, get on board bus line 20 going towards Loop and get off 11 stops later at the Diamond Jacks Casino stop, which is just outside the hotel.

  • What sort of entertainment can I expect when staying at the Diamondjacks Casino & Hotel?

    If you’re looking for a fun way to spend your evening, head to Whiskey Jacks Music & Spirits. Aside from offering a selection of good drinks, you will find regular live music shows and entertainment on Thursdays from 6:00 pm to 10:00 pm and on Fridays and Saturdays from 8:00 pm to midnight. If sports are more your thing, you will also be able to follow your favorite game on one of the large TV screens. All live events are free of charge to attend.

  • What are the available accessible services at the Diamondjacks Casino & Hotel?

    The hotel has accessible rooms in two different configurations - rooms equipped with 1 king size bed and those with 2 queen size beds. All accessible rooms have roll-in showers and TVs with closed captioning. In addition to the guestrooms, the hotel’s main services all have accessible routes, including but not limited to the main registration area, the restaurant, the event rooms and the fitness center.

  • What are my options for parking if I’m driving to the Diamondjacks Casino & Hotel in an RV?

    If you’re driving to the hotel in an RV, you’ll be glad to know that an RV park is available onsite and offers 32 parking spots as well as a large range of facilities for those planning to stay. You will find picnic tables, showers, washing machines and dryers, as well as hook ups for water and sewerage. Parking costs $29 from Sundays to Thursdays and $34 on Fridays and Saturdays. You also get a discounted rate if you are part of the Good Sam RV Park Club.

  • What sort of deals does the casino offer at the Diamondjacks Casino & Hotel?

    If you are looking to benefit from your stay at the hotel and from playing at the casino, sign up for the Rewards Club program on arrival. You will be able to accumulate points for every dollar spent and in return you will be able to claim benefits, such as free meals and access to entertainment events. In addition, having the card enables you to access extra rewards by participating in regular events, such as the Saturday Night Gifts special where you have the chance to choose from a selection of exclusive gifts if you accumulate a certain number of points during the day.(Prices checked 07/08/19).

  • Where is Diamondjacks Casino & Hotel located?

    Diamondjacks Casino & Hotel is located at 711 Diamond Jacks Boulevard, 0,8 km from the centre of Bossier City. DiamondJacks Casino is the closest landmark to Diamondjacks Casino & Hotel.

  • When is check-in time and check-out time at Diamondjacks Casino & Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Diamondjacks Casino & Hotel.

  • Does Diamondjacks Casino & Hotel offer free Wi-Fi?

    Yes, Diamondjacks Casino & Hotel offers free Wi-Fi.

  • How far is Diamondjacks Casino & Hotel from the airport?

    Diamondjacks Casino & Hotel is 11,5 km from Shreveport. Diamondjacks Casino & Hotel is 93,4 km from Longview East Texas Regional.

  • How does KAYAK find such great Diamondjacks Casino & Hotel hotel deals?

    KAYAK scours the web for all room deals available at Diamondjacks Casino & Hotel in Bossier City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Diamondjacks Casino & Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Diamondjacks Casino & Hotel.

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3-star hotel
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3-star hotel
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2-star hotel
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Good to know

Value for money

5,4

Distance to city centre

0,8 km

Nearest airport

Shreveport

Distance to airport

11,4 km