Basel hotels near Spalentor

Pros: Right at the train station. Nice, clean, comfortable, and quiet. Very helpful and friendly staff.

Cons: Nothing.

Pros: Everyone was very friendly,but,Luca, the manager of the restaurant, where breakfast is served was genuinely kind,friendly and welcomimg! Luca is also very knowledgeable about the history of the hotel and everything else about the city!I would just want to go back to the hotel so I can see and talk to Luca again!A truely one of a kind human being! My brother and I also enjoyed getting to know his one of a kind,friendly and amazing dog!

Pros: Awesome breakfast, really helpful staff

Cons: Air con wasn't very effective.

Pros: Superb helpful and friendly staff; great shower ; Lovely breakfast

Cons: Tap in vanity basin too close to edge so water splashed very quickly

Pros: From the first contact was positive with ideal position next to the station, early access to a nice quiet room, free minibar, very good included breakfast and late checkout. Farewell bag of water and fruit bar for the next train trip.

Cons: The hanging space for towels in the bathroom was limited.

Cons: Too small. Staff was kinda rude in checkout process. Woke up a little late but rushed us out of our room like cattle.

Pros: I used the offer of the spa included in the hotel. I booked a 25 minutes Shiatsu massage (the first I ever had) which I enjoyed so much that I could - spontaneously - elongate to 50 minutes. The masseur was marvellous and I we had a nice talk after it. He gave me some interesting pointers on my special interests in relation with my business.

Cons: the only very very little (and really NOT important) I thing may have liked would have been cream cheese on the breakfasts buffet.

Pros: Food. Breakfast selection. Chocolate.

Cons: Bed too hard and too short.

Pros: The staff at GAIA are wonderful, friendly people who genuinely care about making your stay comfortable and happy. They attended to our two requests promptly and cheerfully. The breakfast buffet is comprehensive, fresh and delicious and served in a beautiful room. Our room was well equipped with comfortable bedding and lovely toiletries. The free mini bar, restocked daily with a variety of treats, is a generous gesture. The location is great. We loved our three nights at Gaia Hotel and would recommend it unreservedly.

Pros: Great location and exceptional coffee and breakfast...

Cons: My room backed onto an alley way that trucks were parked in at 5.30am with engines idling. Not the hotel's fault at all but if you need sleep best to check where your room is located.

Pros: From check-in to leaving, an excellent experience. Hotel is literally across the street from the train station. It's a nice walk to the old town area and the river. And a quick trolly ride back with the included free town pass. Room was large and well equipped. Bath was spotless, well-equipped and with large walk-in shower. Included breakfast was delicious and offered good variety served in beautiful dining room.

Cons: Nothing. This hotel was great.

Pros: very nice reception and warm welcome at later evening check in. will visit again

Pros: The staff allowed us to check in early and were very helpful in giving us directions to get around. Also received an upgrade

Cons: Nothing....

Pros: Cleanliness

Cons: Low staff, rude receptionist, No AC (they claim there is cold water in the walls instead of AC, which I didn’t feel). No Room Service after 10 PM.

Pros: Excellent hotel, quiet, got an upgrade by check-in, good restaurant, nice bed, nice bigelow products, private secure parking under hotel, excellent staff with a good spirit!

Cons: Nothing

Pros: Great location and very modern and classy.

Pros: The hotel is very clean but very clinical.

Cons: I booked a twin room but on arrival was allocated a double. When I spoke to the manager he was disinterested, said he could not help me as all the rooms were booked and just stood and stared at me. He also advised that I book directly with the hotel in future. The hotel always appeared empty as did the restaurant and facilities. I would not stay at this hotel again, it has no personality.

Pros: Very clean, comfortable hotel in perfect location if you visit Basel Congress center.

Pros: Good facilities in room. Excellent parking. Very friendly staff on arrival.

Cons: Room was booked for 2 people but only arranged for 1 1 towel 1 pillow 1 shampoo etc

Pros: Location goof, but airport shuttle is no longer available, and that is one reason we booked with The Pullman. We did not eat breakfast at the hotel because it was too expensive. The drinks in the bar were incredibly expensive!

Pros: Newly furnished very modern room. It was really clean and comfortable.

Cons: However we are told that the AC in the room is eco friendly, but the AC was not working unfortunately.

Pros: outdoor cafe staff was amazing. Great location for walking to prime sites. Historic hotel. Great toiletries in bath. Food in restaurant outdoor cafe was great

Cons: Parking. Breakfast was minimal. Warning no air conditioning because it is a historic structure.

Pros: Excellent staff!Very kind and helpful and offered great tips for getting around town and vicinity! There is a bit a street noice as the location is a popular spot but that calmed down by 9pm. Beautiful views of the river and bridges- request that side of hotel!

Cons: Very little.

Pros: Hotel included a transit pass and discount card for local museums that saved us a lot of money!

Pros: The location is excellent, if you can negotiate the roads (one way, bus and tram only) to get there. The staff were very friendly and tried to be helpful

Cons: Their communication before arriving. DON'T turn-up on a motorbike. First they said I would have to use the underground public carparks nearby for quite a high cost. When I told them I had contacted the carparks and they didn't allow motorbikes they said they I could park outside on the road. This was not true either and I had to park it 4 streets away on the roadside.

Pros: Location on the river. Friendly and helpful staff. Option to borrow bicycles to explore the city. Good breakfast.

Cons: Pillows were terrible! Staff just friendly enough. Weren’t advised to book outdoor restaurant for dinner so was fully booked and no effort was made to fit us in!

Pros: Hotel is in a great location, we booked a river view room and were upgraded to a balcony room.

Cons: Nothing

Pros: Hotel had history and character

Cons: no a/c and it was hot.

Pros: The staff at the hotel were fantastic, and as it was during the heatwave they were very helpful in make me comfortable. Location was the best.

Cons: Had to request for additional coffee in the morning. Drinks at the bar across the street seemed to be a bit higher than I would have expected

Pros: The location riverside was so lovely in the evenings. The old city was a short walk over the bridge.

Cons: Negative people that live in the hostal, not sure if I had luck to meet them.

Pros: room was perfect for our family of five. common area was modern and well maintained. access to washer and dryer. staff friendly and accommodating. facilities clean and modern. food storage and kitchen use available.

Cons: parking

Pros: You will always meet new roommates, in my case some really cool and exciting people. Although I was travelling on my own, I never actually was alone. Thus I made new contacts and friends.

Pros: Nice bathroom

Cons: Room a bit small

Pros: The atmosphere in the hostel is really fantastic, the staff is friendly and helpful, the price is very reasonable, the rooms are very clean, and there are plenty of facilities like washing machine and dryer, breakfast available for purchase, billiard tables, food and drink and ice cream and a very nice patio with garden.

Pros: Very good hostel! I strongly recommend :)

Pros: Nice place, very nice stuff, beautiful design, very clean, organised, next to the central station.

Pros: Reception

Cons: My upper bed. It was impossible tout climb in my bed. I' m 68 years old.

Pros: Nothing besides the location

Cons: I had the absolute worst experience ever! I would never, not in a 100 hundred years recommend this place to anyone. I was arriving quite late, but didn’t think this was an issue as my reservation mentioned you could check-in 24/7. I got to the front door, but it was locked. There was a note that I should have received an email with an entrance code, so I went on their guest Wifi, but unfortunately no email. (The email only came through the day after... yay!) What I did find was another email of the reception to let me know that they charged my credit card. What for?! I wasn’t even there yet!Sure I could’ve guessed it was tourist tax, but still. There was no description, no nothing. There I was. Couldn’t enter and it was midnight. Luckily (?) another hostel guest let me in. Great... but I still had no clue in which room I was. I asked some people, nobody could help me out. “The reception closes at 10:30pm.” I started calling the phone number on the reservation. I called it 4 times, no one answer. Why have a phone number if you’re not planning on answering. Then I found another phone number via Google, same story. Then I left some messages via Facebook. Nothing. Not even the day after. No reply, no phone call back. Nothing! Is this even normal?! Basically if anything ever happens at this place, staff is unreachable and/or refuses to deal with it! Plus, everyone can freely walk in and out, because people let you in anyways?! It then took me another 30min to find someone that actually knew the late check-in keys are kept in the luggage storage. He went in and got my key. Note: this was another hostel guest! All good. I figured: I’m ok, I got inside, I’m in bed, let’s forget about this ordeal. The day after I’m outside all day. I come back at 10:30pm. My key card didn’t work. I couldn’t enter. Again. Same thing all over. Another guest let me in. Tried calling. I gave up after 1 try. Tried my key at my room, nothing. I had to knock until someone let me in. I was actually planning to have a drink, go out. I couldn’t because I couldn’t get back in. This hostel actually ruined my entire Saturday night. What a joke. On top of that, the lady that let me in, told me she had to let another guest in a few days before, because her key card also didn’t work. I’m all for making the world more digital, but please make sure your stuff works and there’s a back-up plan. I don’t think I’ve ever been as pissed as this. Also walls are as thin as paper. And don’t think people care about being quiet after 10pm. Seriously, customer service is unknown and the place is not safe. Do yourself a favor, maybe spend a few bucks more, but go somewhere else. Never coming back here. Update: tried filling a formal complaint through the booking site. Management was again unreachable. - Sorry, these guys are crooks. PLEASE, I beg you, go somewhere else.

Pros: The location was great, close to the station and in a laid back neighborhood. They provide you with a public transportation card to explore the city and access to museums, exhibitions, etc. There are many cool spots in the hostel where you can hang out and relax: big tables where you can have a drink or work with your laptop, a patio\garden with chairs to enjoy the evening. Showers, rooms, beds and common areas are super clean. I loved having big closets with locks to secure my personal belongings. The staff members are overall nice and welcoming.

Cons: Rooms are quite small and packed with beds, so you will literally sleep by the side of strangers. It's not my first time sleeping in shared room and I know that's the point of sleeping in hostels vs. private accommodations, but I kinda felt uncomfortable by the lack of distance or "separation" between beds. I guess a curtain or something between beds would have helped). Food and drinks at the hostel bar are quite expensive considering a rather poor service. The biggest issue for me was the limited number of plugs to charge your laptop

Pros: Great location

Cons: I thought breakfast was included in my stay when booked And there weren’t bed lights and any chargers near bed place on the second bed floor

Pros: Super organized and neat

Cons: Price

Pros: Handy for the one night we were in basel

Pros: The free tram pass so we could travel around to various areas without walking too much was excellent. Free Wifi Very clean good reception staff. Good shower and large double bed.

Cons: Nothing

Pros: For the cost the hotel was excellent. Room very clean good size comfortable bed bathroom good size clean. All the hotel staff spoke English answered any questions we had were very friendly. Breakfast buffet excellent good choice. Hotel two minutes walk from train station tram stop for city centre right outside hotel.

Cons: Nothing to dislike

Pros: The welcoming smile at the reception desk and the free ride on the bus and tram network offered by the hotel during my stay. Thanks a lot

Cons: Nothing

Pros: I like the location. Actually, we went to Luzern for 3 days and we just left our luggage at your hotel. Your hotel location is so close to the train station and we loved so much. We will stay at your hotel again, if we come back.

Cons: Nothing at all.

Cons: rooms are very small.

Pros: I liked the public transportation just outside. So very helpful. The staff at the main desk were so friendly and knowledgeable. I enjoyed them.

Cons: Nothing I can think of.

Pros: Nice place to stay for business or holidays. Congrats!

Pros: Cleanliness, location near SBB, consistent Ibis quality. Stylish hotel reception.

Cons: 3 in 1 Shampoo, conditioner and soap. Good as soap, but not good for women’s hair.

Pros: The location. Accessible to station, town centre.

Pros: The location was about the only thing with this Hotel we did like. Close to the train station. We will not stay there again. We used the Ibis in Amsterdam and it was nice, so with this Hotel being part of the chain we thought it would be the same, we were wrong about that, so be careful.

Cons: The rooms looked old and they were not maintained well. The toilet seat was loose, the molding on the shower doors fell off every time you opened the door. The early breakfast was non existent, we informed the front desk at check in that we needed to leave early to catch the train to Lucern and they said the would put a note out to the breakfast people, so at least we could get some coffee and maybe rolls. When we went down there and the person doing set up told us we were too early and was very unpleasant at best. We prepaid for breakfast with the room charges. Bad mistake.