Basel hotels near Pfalz

Pros: Great hotel!!. Been here many times, always a pleasure to stay.

Cons: -

Pros: It was all good.

Cons: The room was a tad small but adequate.

Pros: The staff is very helpful! "Come as guest, leave as friend " I love their slogan !

Pros: I loved everything about our stay

Cons: N/a

Pros: Good location, good breakfast, all organic food. Mini bar free

Pros: From check-in to leaving, an excellent experience. Hotel is literally across the street from the train station. It's a nice walk to the old town area and the river. And a quick trolly ride back with the included free town pass. Room was large and well equipped. Bath was spotless, well-equipped and with large walk-in shower. Included breakfast was delicious and offered good variety served in beautiful dining room.

Cons: Nothing. This hotel was great.

Pros: The staff was incredibly nice and welcoming. It made all the difference with other hotels.

Pros: Very friendly hotel.

Cons: Like everything in switzerland it is a little expensive

Pros: The location and the room is great

Pros: Wonderful location within walking distance of the river for people taking river boat cruises.

Cons: We were in the new wing so there were many stairs to climb.

Pros: In a great location for exploring the city. Very clean, comfortable and fully functional room.

Cons: Staff very efficient but not always the friendliest. Small thing but no facility to make tea and coffee in the room.

Cons: One member of staff, blonde hair curly, older lady. Let the team down a whole bunch, ignorant and rude couldn't even say hello! Black hair younger lady was absolutely lovely, could not fault her.

Pros: Great central location. The staff are incredibly helpful, friendly and speak so many languages! The property is furnished to a superb standard, so much so I'd say it's more like a 4* than a 3*. I got a huuuge room and it was so cheap! The breakfast had a great range of food and loads of yummy local cheese. I'd definitely go back.

Pros: Location Size of the room Reception staff (in the morning)

Cons: Decoration was very simple It was hard to reach the room with two luggages One of the reception clerk was a little bit rude and not helpful (night shift)

Pros: Extraordinary staff, very polite. Since we entered the hotel, we we're welcomed very nicely. Free Basel card (but I guess this is in all the hotels), free water, ice tea and fruits for the entire stay.

Cons: Not so many options for the breakfast.

Pros: Good service, friendly staff

Cons: The segregated restaurant area

Pros: Friendly staff and lovely home cooked croissants provided free of charge in reception each morning as well as ice teas.

Cons: Nothing

Pros: Best location near Basel Sbb, 10 min walk to main attractions, comfortable beds, very clean toliets and shower.

Pros: All clean and zero complication. Staff super friendly.

Cons: Nothing

Pros: Much better than expected

Pros: The atmosphere in the hostel is really fantastic, the staff is friendly and helpful, the price is very reasonable, the rooms are very clean, and there are plenty of facilities like washing machine and dryer, breakfast available for purchase, billiard tables, food and drink and ice cream and a very nice patio with garden.

Pros: Location is great. Eight near the main station and a park. Appreciate the bike rental option.

Cons: Not enough cutlery. Staff was a bit stand-offish. As an American, I'm use to people in the service industry being more warm and friendly. Would have appreciated more information on what all was available. I learned while sitting on the toilet that there is a gym. Overall M the facility is nice and comfortable and I love the location. Would stay there again.

Cons: In the room, there was an old lady, speaking and making noise all night long. So, it was a little bit uncomfortable to sleep.

Pros: I like everything!

Cons: There’s no breakfast included in the price.

Cons: The noise from the other guests was terrible. I was unable to sleep well.

Pros: Nothing besides the location

Cons: I had the absolute worst experience ever! I would never, not in a 100 hundred years recommend this place to anyone. I was arriving quite late, but didn’t think this was an issue as my reservation mentioned you could check-in 24/7. I got to the front door, but it was locked. There was a note that I should have received an email with an entrance code, so I went on their guest Wifi, but unfortunately no email. (The email only came through the day after... yay!) What I did find was another email of the reception to let me know that they charged my credit card. What for?! I wasn’t even there yet!Sure I could’ve guessed it was tourist tax, but still. There was no description, no nothing. There I was. Couldn’t enter and it was midnight. Luckily (?) another hostel guest let me in. Great... but I still had no clue in which room I was. I asked some people, nobody could help me out. “The reception closes at 10:30pm.” I started calling the phone number on the reservation. I called it 4 times, no one answer. Why have a phone number if you’re not planning on answering. Then I found another phone number via Google, same story. Then I left some messages via Facebook. Nothing. Not even the day after. No reply, no phone call back. Nothing! Is this even normal?! Basically if anything ever happens at this place, staff is unreachable and/or refuses to deal with it! Plus, everyone can freely walk in and out, because people let you in anyways?! It then took me another 30min to find someone that actually knew the late check-in keys are kept in the luggage storage. He went in and got my key. Note: this was another hostel guest! All good. I figured: I’m ok, I got inside, I’m in bed, let’s forget about this ordeal. The day after I’m outside all day. I come back at 10:30pm. My key card didn’t work. I couldn’t enter. Again. Same thing all over. Another guest let me in. Tried calling. I gave up after 1 try. Tried my key at my room, nothing. I had to knock until someone let me in. I was actually planning to have a drink, go out. I couldn’t because I couldn’t get back in. This hostel actually ruined my entire Saturday night. What a joke. On top of that, the lady that let me in, told me she had to let another guest in a few days before, because her key card also didn’t work. I’m all for making the world more digital, but please make sure your stuff works and there’s a back-up plan. I don’t think I’ve ever been as pissed as this. Also walls are as thin as paper. And don’t think people care about being quiet after 10pm. Seriously, customer service is unknown and the place is not safe. Do yourself a favor, maybe spend a few bucks more, but go somewhere else. Never coming back here. Update: tried filling a formal complaint through the booking site. Management was again unreachable. - Sorry, these guys are crooks. PLEASE, I beg you, go somewhere else.

Pros: Every thing is very good for the money value Staff speaks good English very helpful and friendly

Cons: I can't find any thing bad to say

Pros: Very good location, comfy and adequately equipped room, clean and tidy and of course the very tasty buffet breakfast with delicious bread and variety of dietary choices.

Cons: Nothing in particular, perhaps street-side can get a bit of road noise at night but it's typical and not overly intrusive.

Pros: Spotlessly clean, reception staff very friendly and helpful

Pros: I got the room upgrade as I reached Basel morning at 7am. They offered me comfort room, price difference from standard room of 25CHF. I thought, it was once time charge but it was daily charge extra. This room was on back location of building, much more quite and had all the facilities plus air conditioning system as well. Nice room with all the bathroom toiletries and room facilities as well.