Basel hotels near Pfalz

Pros: Convenient location, comfortable rooms, superior breakfast, and an exceptionally friendly, helpful staff.

Cons: I can’t think of a thing.

Pros: Location is super convenient Staff in the breakfast room were excellent, very attentive and cheerful! Staff at the desk and housekeeping were very helpful.

Cons: Difficult to operate the A/C.

Pros: Breakfast was a fantastic buffet of cereals, fruit, standard hot food and some more traditional Swiss food - great selection all round. Staff were fantastic and very helpful. Room was clean, comfortable but could have done with plug sockets near the bed.

Cons: Nothing to complain about, though there maybe could have been more alcoholic beverages in the fridge on arrival - a solitary beer is a little bit stingey given the price of the room!

Pros: From check-in to leaving, an excellent experience. Hotel is literally across the street from the train station. It's a nice walk to the old town area and the river. And a quick trolly ride back with the included free town pass. Room was large and well equipped. Bath was spotless, well-equipped and with large walk-in shower. Included breakfast was delicious and offered good variety served in beautiful dining room.

Cons: Nothing. This hotel was great.

Pros: I took it when most common know alternatives were not available. I however was very well surprised by the great facilities, breakfast, general cleanness and professional service of the staff. Being right at the train station did make it noisy, but positively convenient to move around the city and other cities.

Cons: Cost was probably too high because of the availability in the days I used it.

Pros: Very thoughtful staff and great breakfast.

Pros: Everything! I loved the personal service, the room and the restaurant!

Cons: Nothing

Pros: It rained the day we were there and then hotel provided free transit passes. So we spent the day hopping on an off the local bus and trains. Staff was very helpful. Location was excellent in old town.

Cons: As with all hotels the pillows are terrible. Lumpy and thin.

Pros: Convenient location friendly staff

Cons: Clean

Pros: Our luggage didn't arrive with us and the staff went beyond duty to provide us amenities and help with contacting the airlines as we were embarking on a river cruise the next day. The hotel location, staff and the room (the hair dryer was the only full size one we had on our entire trip) were great. It was raining and since our raincoats were in our luggage we definitely appreciated the complimentary umbrellas! We would definitely stay there if visiting Basel again.

Cons: Nothing!

Pros: The old town location

Cons: Evening receptionist was unhelpful. After 25 minutes of trying and waiting, our drinks order had not even been taken. He didn’t even tell us about the adjoining hotel Sperber bar - which has excellent staff, by contrast.

Pros: Location and restaurant

Cons: Room was just above street and noisy. Also although clean and attractive a bit “snug”

Pros: Excellent staff. Cleanest rooms I’ve seen in a long, long time. Exceptional location.

Cons: Nothing. I travel for a living and stay in mostly big brand chain hotels all over the world, this rivals all of them for its size.

Pros: Excellent staff: everyone we met was very friendly and very helpful. Urim was particularly good and greeted us like old friends every time we appeared. A good start to our holiday. The location is very good, on a pedestrian street and near to the Market Place from which it was easy to get FREE trams to just about anywhere. (Free with the Basel card, but no one asked to see it anyway.) Breakfast was excellent in a calm quiet room with superb service for coffee tea etc., help yourself to the buffet. Comfortable beds. Large bathroom with large walk in shower. Non-slip shower mat provided on request.

Cons: The restaurant was far more upmarket than I'd expected and the menu didn't change while we were there, so only ate in it once. Despite being in a pedestrian street, there was a noisy gathering outside two out of three nights. Not the hotel's fault, but somewhat unexpected.

Pros: Lovely room (we paid for an upgrade). Friendly staff.

Cons: Building work taking place directly next to the hotel

Pros: Beds were comfortable. We had family room with 4 twins and kitchenette. Spacious room. Breakfast was excellent. Location was excellent.

Cons: No air conditioning. We had one fan in the room and asked for an additional one. Fortunately it wasn't Jun-Aug when temps would have been really high.

Pros: The atmosphere in the hostel is really fantastic, the staff is friendly and helpful, the price is very reasonable, the rooms are very clean, and there are plenty of facilities like washing machine and dryer, breakfast available for purchase, billiard tables, food and drink and ice cream and a very nice patio with garden.

Pros: Location is great. Eight near the main station and a park. Appreciate the bike rental option.

Cons: Not enough cutlery. Staff was a bit stand-offish. As an American, I'm use to people in the service industry being more warm and friendly. Would have appreciated more information on what all was available. I learned while sitting on the toilet that there is a gym. Overall M the facility is nice and comfortable and I love the location. Would stay there again.

Pros: Nothing besides the location

Cons: I had the absolute worst experience ever! I would never, not in a 100 hundred years recommend this place to anyone. I was arriving quite late, but didn’t think this was an issue as my reservation mentioned you could check-in 24/7. I got to the front door, but it was locked. There was a note that I should have received an email with an entrance code, so I went on their guest Wifi, but unfortunately no email. (The email only came through the day after... yay!) What I did find was another email of the reception to let me know that they charged my credit card. What for?! I wasn’t even there yet!Sure I could’ve guessed it was tourist tax, but still. There was no description, no nothing. There I was. Couldn’t enter and it was midnight. Luckily (?) another hostel guest let me in. Great... but I still had no clue in which room I was. I asked some people, nobody could help me out. “The reception closes at 10:30pm.” I started calling the phone number on the reservation. I called it 4 times, no one answer. Why have a phone number if you’re not planning on answering. Then I found another phone number via Google, same story. Then I left some messages via Facebook. Nothing. Not even the day after. No reply, no phone call back. Nothing! Is this even normal?! Basically if anything ever happens at this place, staff is unreachable and/or refuses to deal with it! Plus, everyone can freely walk in and out, because people let you in anyways?! It then took me another 30min to find someone that actually knew the late check-in keys are kept in the luggage storage. He went in and got my key. Note: this was another hostel guest! All good. I figured: I’m ok, I got inside, I’m in bed, let’s forget about this ordeal. The day after I’m outside all day. I come back at 10:30pm. My key card didn’t work. I couldn’t enter. Again. Same thing all over. Another guest let me in. Tried calling. I gave up after 1 try. Tried my key at my room, nothing. I had to knock until someone let me in. I was actually planning to have a drink, go out. I couldn’t because I couldn’t get back in. This hostel actually ruined my entire Saturday night. What a joke. On top of that, the lady that let me in, told me she had to let another guest in a few days before, because her key card also didn’t work. I’m all for making the world more digital, but please make sure your stuff works and there’s a back-up plan. I don’t think I’ve ever been as pissed as this. Also walls are as thin as paper. And don’t think people care about being quiet after 10pm. Seriously, customer service is unknown and the place is not safe. Do yourself a favor, maybe spend a few bucks more, but go somewhere else. Never coming back here. Update: tried filling a formal complaint through the booking site. Management was again unreachable. - Sorry, these guys are crooks. PLEASE, I beg you, go somewhere else.

Cons: Position, well organised and easy for guests.

Pros: Very nice location. The price was fair for what we got. It's Switzerland so you have to expect for expensive hotels ... We got in advance by mail the Basel Card (we used it for free transportation and discount for the Zoo). Also our room was ready and we were permitted to check-in earlier. Great breakfast

Cons: Only good things

Pros: Really friendly staff who helped my small group a lot. The bedrooms are huge, bright and clean. The breakfast was a really good selection too.

Cons: Parking a large vehicle was tricky in the area, although the hotel did try their best to help us out.

Pros: Breakfasts were quite fine. 3 kinds of fresh juice, red fish, omelette etc. The location isn't that bad, Basel is just a few tram stops away (and the hotel gives you a free ticket for trams and buses).

Cons: No air conditioning, no minibar in the room (which also means no refrigerator). A huge window in the bathroom with a normal glass, covered just with a curtain. Because furniture is too old, you hear a nasty sound every time you are trying to open doors / shelves. Also, there are just Swizz sockets in the rooms. So you may need to buy an adapter somewhere to recharge your device if you came from Europe. There's also no good grocery store nearby during Sunday (everything is closed). During weekdays there's a Coop market which is around 7 minutes away. The nearest restaurant is at least 15 minutes away on foot (and they don't accept credit cards). And if you want to play by card, you need to go to Basel. There are some small restaurants around, but they are closed until 17:30 at least. There are supposed to be a hotel restaurant in the very next building, but each time I've tried to get some food there, they served some private dinners. So it's booked quite often and when it's booked, it does not serve the hotel guests.

Pros: Next to beautiful castle, great location next to tram line to Basel, reasonably priced

Pros: Always a great experience.

Cons: Room floor was crooked

Pros: It was very clean. Breakfast was very good. It is near the tram stop

Cons: 1..The room was too hot. There was no air con only a fan which we had to have on at night. I would not like to stay there if the weather was warm. 2..I didn't like the car park as it was a little distance from the hotel if it is raining and there were guys hanging around it late at night. Also you couldn't always get spaces in the area where we were told to park. 3..it is noisy when you leave window open for air and cooling.

Cons: Was disappointed with location. Obviously I didn’t research sufficiently as to location

Pros: Clean and spacious room

Cons: Nil

Pros: We loved the fact that the property had a laundry room so we could wash clothes. We loved the foosball table in the lobby. We thought the kitchen facilities were excellent. We could walk to local restaurants and the city centre.

Pros: central location, public transport card included. good value for money, kitchen area is divided from the sleeping area with a sliding door for privacy. Large bathroom, clean and modern. Innovative use of storage. Room feels much bigger. Maintenance came promptly to fix the dishwasher, which was not functioning properly.

Cons: The mattress for the murphy bed was not as thick as a normal mattress and could be a bit cramped for 2 people used to larger beds.