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Value for money
Distance to city centre
|Basel EuroAirport Swiss|
Distance to airport
|"Very friendly staff, excellent location."||(in 96 reviews)|
|"Amazing staff and nice room."||(in 132 reviews)|
|"Very nice and friendly staff!"||(in 121 reviews)|
|"The executive lounge was not open."||(in 4 reviews)|
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I really appreciated that we got a full refund without discussion on a non-refundable booking that had to be cancelled due to Covid lock-down. This fact made me re-book a later visit. Desk staff was friendly and efficient. The hotel is modern and clean and we had a good view. Plenty of space at the bathroom sink for our own necessities. Nice shower. Electric outlet inside the safe is a great idea because you can lock up your laptop and charge it at the same time. Plenty of electrical and USB outlets (although beware that USB ports can easily be hacked and your phone compromised) We had reduced priced parking at the adjacent parking garage at 20 SFr less per day (it still costs 30 Sfr/day) The location is OK/good, with a 10 minutes walk to the Old Town, but I doubt the actual location of the hotel it's anyone's "favorite part of Basel" as it says ... We did not have breakfast, so I can't comment.
Housekeeping was not satisfactory, as there was no refill of empty tissue paper box in the bathroom and there was no refill of coffee after the first day (which we subsequently got from reception). When two people check in, it should not be necessary to ask for two key passes. Only one bathroom hook for wet towels in a double "Superior King Room" makes no sense, there should be two. The one-door-two-functions seems like a good idea until you take a long hot shower with the door closed to the room. The result is a toilet with massive condensation (wet toilet seat ...) It was sunny and warm during our stay and during the day the large windows made a lot of squeaky noises probably from expanding air seeping out somewhere between the two window panes. In this day and age WiFi access MUST be secure, and it's not.
Finding hair in the bathroom in COVID times is really not up to standards of a 4 star hotel !
The calm of the room
The bar-lounge design is not OK, not friendly and poor ambiance. The garage acces .
Friendly staff, all facilities working properly, quiet room and beautiful view over Basel. Free mini bar.
Due to the corona virus the bar and the restaurant were not open which we weren't aware of prior the booking. It was inconvenient as we tried to find a take away that delivers since we arrived a bit later and the shops were closed already. Shame as we know from before what an amazing food they have. Hope it goes back to normal soon.
Very clean.. the bathroom was very nice. The receptionist was very helpfull.
One lift not working and the room was a bit on the small side.
Experience one of the most modern hotels in Europe and enjoy a spectacular view from the tallest habitable building in Switzerland. Functionality and Quality of design await you in 224 high standard rooms and suites. Start the day with a Full American Breakfast Buffet is available for a nominal fee. The HYPERION Basel is located directly next to the Basel fair ground and the Congress Center Basel. Our guests find the city center within walking distance and the tramstop just a few steps from the Hotel. A great view combined with comfort, large desk, cable and pay TV, minibar, safe with charging plug, hairdryer as well as free Wi-Fi throughout the hotel. For your well being: attractive wellness area with sauna, fitness and solarium. Our restaurant, Filou offers regional and international delicacies with fresh ingredients from the local market. The combination of unusual lighting and architecture will impress you. Cocktails, longdrinks or a fresh beer are served at the Timeless Bar. For insiders, the Skylounge on the 30th floor. A spectacular view over the city of Basel 100 m above ground level.
based on 3 707 reviews
Value for money
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Reviews about Hyperion Hotel Basel
Most popular landmarks
- Messeturm 8 m
- Museum Tinguely 1 km
- Basler Papiermühle 1,1 km
- Basler Münster 1,2 km
- Naturhistorisches Museum Basel 1,2 km
- Münsterplatz 1,2 km