Book Avis car hires in Winston-Salem

Pros: Boston drop off was great and easy thank you.

Cons: The staff at the pickup location was rude, made a comment about my inability to figure out the apple carplay when i asked for help, and also insinuated that i was upgraded to a larger car when in fact i got exactly what i reserved, and when i asked about the potential to upgrade i was dismissed. The tires on the car i rented should be inspected, i hydroplaned several times while driving in the rain going at or under the speed limit. Likely will not use Avis again.

Car was not clean & smelled like smoke

Pros: Convenient pickup and drop off locations

Cons: I think Avis could do better presenting their cars. A quick rinse & vacum goes a long way. The smell however...? Drive three hours in an ash tray:(

Mileage

Pros: Staff was easy to work with and location was convenient

Cons: Car had almost 40,000 miles on it although it worked okay

Cons: The van I reserved was not available when I went to pick it up. I was overcharged for the vehicle after I dropped it off. Despite filling the tank, I was charged a $32 refueling fee. Took 4 separate conversations with customer service to adjust the charges and it still paid a higher than the rate I was told at the counter, "but there is nothing we can do about the representative giving you false information." The local facility is understaffed and the cooperate support / customer service is pitiful.

Car in poor condition

Pros: The car had multiple scratches and small dents. The back seat appears to have a possible cigarette burn.