Guest reviews
Overall rating
7,6
Good
Based on 2 263 reviews
Cleanliness
8,6
Comfort
8,7
Pick-up/Drop-off
8,6
Value for money
8,7
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
8
2
1
1
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Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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8,0
Pros: Pick up in Vero Beach was easy as was the drop off at Orlando International.
Cons: The car was not inspected for damage at pick up and I had to go back to point out some minor damage.
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6,0
Cons: The car had been broken into previously, there was damage to the driver's side window area so the window didn't seal up properly. One tire was low when i picked it up and the sensor didn't go off until i was about 20 minutes down the road, had to eventually stop and waste my money to fill it up.
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8,4
Cons: Gas was not full at pickup, was noted on written contract but not entered into computer system. Caused delay at drop off to correct and avoid billing for fuel.
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4,0
Beer
Pros: Car smelled of beer
review from
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10,0
Pros: Service and pricier
review from
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10,0
AVIS - VERO BEACH, FLORIDA
Pros: Scott, owner/manager at this location was "AMAZING". He met our special requests, made sure it was ready the morning we picked it up - an hour earlier than planned, took care of my daughter and her family's needs for a vehicle the last 4 days of their holiday here, AND ALL AT A VERY AMAZING PRICE. His rapport with us calming, professional and re-assuring. He even tracked down my overly pricey prescription sunglasses which "I" left in my car rental, and had them back at the office the next day. Scott is a true calm in what could otherwise be a storm......took a lot of pressure off me. Thanks Scott and thanks AVIS. I'll be back.......
Cons: So nice to say ....."there was absolutely not one thing I did not find more than acceptable". Quite rare in today's busy, online, in-person world.
review from
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8,0
Pros: I like the Taurus with blind spot indicator and backup camera.
Cons: Someone smoked in the car.
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10,0
Pros: Overall good
review from
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2,0
Cons: The problem with the rental was that my drop off was supposed to be at Orlando airport but it was noted to be at another drop off this is the first time I've used kayak and I'm not sure I would use it again.
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2,0
Tire blew out on a highway
Pros: Staff was friendly and got me on my way quick
Cons: Tire completely exploded on the highway. 2 hours for roadside assist to come. Luckily I nor anyone else was hurt. Car also smelled like smoke. Other than that, it was good. :)
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10,0
Excellent Service
Pros: Great customer service, initial car smelled like smoke, but they switched out cars with no hassle and made it an easy transaction
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9,2
Only prob no drop box
Pros: New car, great price, friendly customer service
Cons: No drop box after 6 pm. Would have appreciated return up till midnight, or even 9 pm.
review from
Other suppliers in Vero Beach scored
Where can I find Avis hire cars in Vero Beach?
1006 21st Street (US Highway 1), Avis car hire
Address
1006 21st Street (US Highway 1)Hours
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 10:00 - 14:00 |
| Sunday | 09:00 - 13:00 |