Guest reviews
Overall rating
7,6
Good
Based on 2 259 reviews
Cleanliness
8,6
Comfort
8,7
Pickup/dropoff
8,5
Value for money
8,7
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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Find reviews that mention:
customer service
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car was clean
great car
car available
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easy drop
car was great
drop off the car
returned the car
friendly staff
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car smelled
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6,0
Cons: The car had been broken into previously, there was damage to the driver's side window area so the window didn't seal up properly. One tire was low when i picked it up and the sensor didn't go off until i was about 20 minutes down the road, had to eventually stop and waste my money to fill it up.
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8,4
Cons: Gas was not full at pickup, was noted on written contract but not entered into computer system. Caused delay at drop off to correct and avoid billing for fuel.
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4,0
Beer
Pros: Car smelled of beer
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10,0
Pros: Service and pricier
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10,0
AVIS - VERO BEACH, FLORIDA
Pros: Scott, owner/manager at this location was "AMAZING". He met our special requests, made sure it was ready the morning we picked it up - an hour earlier than planned, took care of my daughter and her family's needs for a vehicle the last 4 days of their holiday here, AND ALL AT A VERY AMAZING PRICE. His rapport with us calming, professional and re-assuring. He even tracked down my overly pricey prescription sunglasses which "I" left in my car rental, and had them back at the office the next day. Scott is a true calm in what could otherwise be a storm......took a lot of pressure off me. Thanks Scott and thanks AVIS. I'll be back.......
Cons: So nice to say ....."there was absolutely not one thing I did not find more than acceptable". Quite rare in today's busy, online, in-person world.
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8,0
Pros: I like the Taurus with blind spot indicator and backup camera.
Cons: Someone smoked in the car.
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10,0
Pros: Overall good
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2,0
Cons: The problem with the rental was that my drop off was supposed to be at Orlando airport but it was noted to be at another drop off this is the first time I've used kayak and I'm not sure I would use it again.
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2,0
Tire blew out on a highway
Pros: Staff was friendly and got me on my way quick
Cons: Tire completely exploded on the highway. 2 hours for roadside assist to come. Luckily I nor anyone else was hurt. Car also smelled like smoke. Other than that, it was good. :)
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10,0
Excellent Service
Pros: Great customer service, initial car smelled like smoke, but they switched out cars with no hassle and made it an easy transaction
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9,2
Only prob no drop box
Pros: New car, great price, friendly customer service
Cons: No drop box after 6 pm. Would have appreciated return up till midnight, or even 9 pm.
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9,2
Pros: beautiful new car with low milage
Cons: car had not been washed when I picked it up
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10,0
Pros: Service and pricier
review from
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10,0
AVIS - VERO BEACH, FLORIDA
Pros: Scott, owner/manager at this location was "AMAZING". He met our special requests, made sure it was ready the morning we picked it up - an hour earlier than planned, took care of my daughter and her family's needs for a vehicle the last 4 days of their holiday here, AND ALL AT A VERY AMAZING PRICE. His rapport with us calming, professional and re-assuring. He even tracked down my overly pricey prescription sunglasses which "I" left in my car rental, and had them back at the office the next day. Scott is a true calm in what could otherwise be a storm......took a lot of pressure off me. Thanks Scott and thanks AVIS. I'll be back.......
Cons: So nice to say ....."there was absolutely not one thing I did not find more than acceptable". Quite rare in today's busy, online, in-person world.
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10,0
Pros: Overall good
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10,0
Excellent Service
Pros: Great customer service, initial car smelled like smoke, but they switched out cars with no hassle and made it an easy transaction
review from
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9,2
Only prob no drop box
Pros: New car, great price, friendly customer service
Cons: No drop box after 6 pm. Would have appreciated return up till midnight, or even 9 pm.
review from
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9,2
Pros: beautiful new car with low milage
Cons: car had not been washed when I picked it up
review from
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6,0
Cons: The car had been broken into previously, there was damage to the driver's side window area so the window didn't seal up properly. One tire was low when i picked it up and the sensor didn't go off until i was about 20 minutes down the road, had to eventually stop and waste my money to fill it up.
review from
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4,0
Beer
Pros: Car smelled of beer
review from
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2,0
Cons: The problem with the rental was that my drop off was supposed to be at Orlando airport but it was noted to be at another drop off this is the first time I've used kayak and I'm not sure I would use it again.
review from
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2,0
Tire blew out on a highway
Pros: Staff was friendly and got me on my way quick
Cons: Tire completely exploded on the highway. 2 hours for roadside assist to come. Luckily I nor anyone else was hurt. Car also smelled like smoke. Other than that, it was good. :)
review from
Other suppliers in Vero Beach scored
Where can I find Avis hire cars in Vero Beach?
1006 21st Street (US Highway 1), Avis car hire
Address
1006 21st Street (US Highway 1)Phone
+1 772 567 3327FAQs about hiring a car from Avis in Vero Beach
How many car hire locations does Avis have in Vero Beach?
Avis has 2 car hire locations in Vero Beach. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Orlando Airport (MCO)?
Yes
Does Avis offer shuttle or airport pick-up services from Orlando Airport (MCO)?
Yes