Book Avis hire cars in Portland

Portland, OR, United States
Dec 16 — Dec 23
Same drop-off
Portland, OR, United States
Thu 16/12
Noon
Thu 23/12
Noon
Driver's age:

Pros

" and friendly."(in 779 reviews)
"Very easy off."(in 882 reviews)
"And friendly staff."(in 213 reviews)

Cons

" like cigarette smoke!"(in 116 reviews)
"Clerk said no ."(in 1799 reviews)
" was the worst."(in 163 reviews)

Reviews for Avis in Portland

Overall rating7.9 GoodBased on 230 reviews
Cleanliness
8.3
Comfort
8.4
Overall
7.9
Pick-up/Drop-off
7.7
Value for money
7.7

Recent reviews

Traveller rating
63
16
14
9
0
Find reviews that mention:
2.0
Pros:I made reservation at Portland Airport Information desk approx. 10:45 am on 12/24. He told me to pick up the rental before 6pm and he understand I will be driving to Seattle and drop off at Seattle Intl airport the next day. When I checked in with Avis I specifically mentioned I will drop off the car at Seattle airport around 11Am the next day on the 25th. The agent mentioned to pick up the car at stall N26. When I went to pick up the car at N26, there is no car so I went back to the office and the lady give me K21. At the counter I asked for a little bigger car which shows $64.54 versus originally $$45.23. On the eve of the 24th I noticed it shows I have to return by 6pm on the 24th. I called Avis right away, The man who answered was not too friendly who just said I have to pay the higher price approx. $77.00 with tax included. I believe his name is Manual. I returned the car next morning at 10:06am. I was kind of upset with this whole deal and forgot to fill the tank up. Even though I have plenty of time to refuel but since it was on Christmas Day I don't want to take the chance in case I got lost or no gas station close by so I have to pay the most expensive gas bill of $46.20. Even you add $77.00 and $46.20, it should not be total of $136.87. I have no idea where the rest of $13.67 came from. I usually rent from Enterprise and my daughter aways rent from Avis so I was thinking to give it a try. Very disappointed!!Reviewed Jan 3 2020
review fromkayak
5.2
Not what I was hoping.Pros:Rental location was convenient. The car worked as expected.Cons:I had specifically requested/rented a compact car, and was given a large sedan. I was told it was all they had when I arrived at my scheduled time, which I don't understand because I had made the reservation in advance. I wanted a small car for specific reasons. The car I was given had clearly not been cleaned from the previous renter, the seats and detailing were dirty and the windshield and back window were smeared quite heavily. The smell in the car was also not pleasant. When I returned the car, their "systems were down", so I was asked to write my email address on a piece of paper, make a few quick notes on the check-out paperwork and leave the key on the counter, without anyone looking over the car while I was there. There only seemed to be one person working and he was too busy to really help me. I never received any kind of email confirmation of the return. I just had to walk away hoping I wouldn't get docked for something. I'll probably avoid Avis next time.Reviewed Jun 3 2016
review fromkayak
4.4
Pros:The staff was helpful and friendly. Checkout was very easy, literally just drove up and left the car.Cons:While the staff at Avis seemed friendly and somewhat helpful, there was a very long wait to get the rental. There were only two agents at the counter assisting a fairly long line of customers and they did not seem to be aware of how long they were taking and did not even greet customers or acknowledge the line or the long wait, this while other rental companies on the floor had little to no wait. A third agent arrived and was doing two check-ins at once going back and forth between the two check-ins which made things go a bit faster, while the other two agents were still going at a snails pace. I finally got the keys to the car and was given the number of the space where the car was located but when I got upstairs, there was no car. I asked their counter located upstairs, that apparently is only for “premiere” renters or for higher valued vehicles. There were two agents helping one customer with another customer waiting and two members of staff at that counter “chit chatting”. Again, no acknowledgement when I entered. I waited another 5-7 mins with no acknowledgement and only when I approached one of the two staff members as they were walking out did they “notice” me and assist by walking me out to the numbered spot just to tell me I had to go back downstairs. No offer to have me be helped. I was given another rental and I loaded my luggage into the trunk and got in to drive away only to find that the car smelled of cigarette smoke. I unfortunately was not able to go back and request another rental due to my schedule and I had to reluctantly leave with that car. The smell of cigarette smoke, was noticeable all weekend and other family members noticed it when in the car. I tried calling for 30 mins after driving away to inform Avis of the smoke smell but no one answered and finally I stayed on the line long enough for the call to be directed to the general corporate call line where an associate was able to notate the smell in my file. Overall, in comparison to other larger rental companies like Enterprise or Hertz, this experience has been very poor, more like what I would expect from a smaller, local/regional and unknown rental company vs a larger national chain.Reviewed Oct 28 2019
review fromkayak
2.0
Cons:A) a Kia sorrento is not a like car to a Toyota Camry B) when I make reservations to drop off at 7pm and the location closes at 6 and the person I called couldn’t help me So I had to valet my car for another nightReviewed Mar 17 2018
review fromkayak
6.0
Cons:Was not able to use my AVIS preferred number in order to speed through the rental process. Please make it clear at the outset that there is cost to the discounted prices in terms of poorer service quality such as inability to associate the AVIS preferred identifier with your reservation.Reviewed Aug 23 2016
review fromkayak
6.4
Pros:Pick up (especially) and drop was way too slow! Understaffed location that makes you wait way too long to just pick up (and drop) a car. Car was fine.Reviewed May 27 2018
review fromkayak
10.0
Plush Jeep SUVPros:I liked that the Jeep Patriot was much smoother to drive than other Jeep models. The vehicle comfortably fit our family and a plus one. The pick up and drop off were easy. Thank you!Reviewed Jun 14 2018
review fromkayak
8.4
The car stunk like cigarettesCons:The smell in the carReviewed Oct 24 2017
review fromkayak
10.0
Excellent ServicePros:Great Service, Polite, and EfficientReviewed Aug 7 2016
review fromkayak
5.2
Pros:Service at drop of was great, pick up, not so much.Cons:the vehicle's interior was very dirtyReviewed Mar 30 2018
review fromkayak
10.0
Customer service was very goodPros:fast and informative car was ready and exact location was specified.Cons:NothingReviewed Oct 18 2016
review fromkayak
8.8
Pros:Liked being able to rent away from the airport and avoid all those stupid airport taxes and fees.Cons:Didn't like that rental guy was the only one taking calls and customers and couldn't fully explain how "keyless" works, or what the battery and fuel gauge had to do with each other (I misread the battery charge as an empty tank.) Also the headlight location? He should have had the time to explain some of the controls since I've never driven a hybrid before.Reviewed Jul 12 2017
review fromkayak

Where can I find Avis hire cars in Portland?

7240 Ne Airport Way, Avis car hires

Address

7240 Ne Airport Way

Hours

Monday05:00 - 23:5900:00 - 01:00
Tuesday05:00 - 23:5900:00 - 01:00
Wednesday05:00 - 23:5900:00 - 01:00
Thursday05:00 - 23:5900:00 - 01:00
Friday05:00 - 23:5900:00 - 01:00
Saturday05:00 - 23:5900:00 - 01:00
Sunday05:00 - 23:5900:00 - 01:00

Phone

+1 503 249 4950

Address

330 S.W. Washington Street

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00

Phone

+1 503 227 0220

Address

5720 Se 82nd Ave

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+1 503 771 2426

Address

5856 Ne Columbia Boulevard

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 13:00

Phone

+1 503 249 6342

Address

1000 Ne Multnomah Street

Hours

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00

Phone

+1 971 230 6080

Good to know

Most popular location

7240 Ne Airport Way

Most popular car type

Compact

Top tips for hiring a car from Avis in Portland

  • Compact car hires from Avis in Portland are around 39% cheaper than other car types, on average

FAQs about hiring a car from Avis in Portland