Guest reviews
Overall rating
8,7
Excellent
Based on 6 951 reviews
Cleanliness
8,8
Comfort
8,8
Pickup/dropoff
8,5
Value for money
8,5
Pros
"Car was great!New and clean"
(in 165 reviews)
"Staff were friendly and helpful"
(in 361 reviews)
"Was a great rental experience!."
(in 185 reviews)
Cons
"The car was not available."
(in 53 reviews)
"Unable to drop car off."
(in 26 reviews)
"Long line at airport to pick up car."
(in 53 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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8,4
Pros: Easy drop off procedure
Cons: The kiosk has too many prompts for upgrades, it was rediculous how much up selling is involved in picking up a car!
review from
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10,0
Pros: The staff was super friendly and helpful.
Cons: Nothing. Good experience.
review from
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10,0
Pros: For small price, got an upgrade to an excellent SUV with several very nice features. Staff was friendly and helpful.
review from
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10,0
Pros: Our counter person in Portland was great, really worked to help us save money.Super friendly.
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10,0
Pros: Friendly and very efficient. One of the speediest rentals I've ever done. After zipping through the paperwork, the agent walked me out to the lot, told me the 3 cars I could take, and I was on my way. Location is off-site, but very close. Shuttle ride was quick and drop off was on main road to PDX.
review from
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10,0
Pros: Staff was super friendly and willing to help us decide on the car with enough luggage space.
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10,0
Pros: Pick up and drop off went very smoothly. staff was very helpful and friendly
review from
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9,2
Pros: Friendly staff, easy check out, great shuttle drivers
Cons: Rates are too high
review from
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9,6
Pros: Ability to pick vehicle
Cons: Wish the lot was at the airport like the other rental companies instead of offsite
review from
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4,4
Cons: We wanted to charge our vehicle to the corporate credit card, as this was a business trip, and the person at the desk was friendly but refused. (We were perfectly willing to give a personal credit card for the driver for them to keep on record, we just didn't want it charged.)
review from
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9,6
Pros: It was quick and easy pickup and drop off. Vehicle was clean.
Cons: The customer service I received when arriving. The lady I dealt with was nice when I arrived, but too pushy with wanting me to pay daily insurance and turned more rude by the time I left.
review from
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7,2
Cons: Drop off was a mess. Their paperwork didnt match the car, and we are still having problems as they think we never returned it, because the car we returned didnt match the paperwork
review from
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10,0
Pros: The staff was super friendly and helpful.
Cons: Nothing. Good experience.
review from
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10,0
Pros: For small price, got an upgrade to an excellent SUV with several very nice features. Staff was friendly and helpful.
review from
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10,0
Pros: Our counter person in Portland was great, really worked to help us save money.Super friendly.
review from
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10,0
Pros: Friendly and very efficient. One of the speediest rentals I've ever done. After zipping through the paperwork, the agent walked me out to the lot, told me the 3 cars I could take, and I was on my way. Location is off-site, but very close. Shuttle ride was quick and drop off was on main road to PDX.
review from
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10,0
Pros: Staff was super friendly and willing to help us decide on the car with enough luggage space.
review from
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10,0
Pros: Pick up and drop off went very smoothly. staff was very helpful and friendly
review from
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9,2
Pros: Friendly staff, easy check out, great shuttle drivers
Cons: Rates are too high
review from
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9,6
Pros: Ability to pick vehicle
Cons: Wish the lot was at the airport like the other rental companies instead of offsite
review from
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9,6
Pros: It was quick and easy pickup and drop off. Vehicle was clean.
Cons: The customer service I received when arriving. The lady I dealt with was nice when I arrived, but too pushy with wanting me to pay daily insurance and turned more rude by the time I left.
review from
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8,4
Pros: Easy drop off procedure
Cons: The kiosk has too many prompts for upgrades, it was rediculous how much up selling is involved in picking up a car!
review from
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7,2
Cons: Drop off was a mess. Their paperwork didnt match the car, and we are still having problems as they think we never returned it, because the car we returned didnt match the paperwork
review from
Other suppliers in Portland scored
Where can I find Alamo hire cars in Portland?
9115 Ne Airport Way, Alamo car hire
Address
9115 Ne Airport WayPhone
+1 844 366 0497FAQs about hiring a car from Alamo in Portland
How many car hire locations does Alamo have in Portland?
Alamo has 1 car hire location in Portland. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: Portland Airport (PDX)?
Yes
Does Alamo offer shuttle or airport pick-up services from Portland Airport (PDX)?
Yes
