Book Dollar hire cars in Portland

Portland, OR, United States
Nov 4 — Nov 11
Same drop-off
Portland, OR, United States
Thu 4/11
Noon
Thu 11/11
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Portland

Overall rating8.8 ExcellentBased on 474 reviews
Cleanliness
9.0
Comfort
8.8
Overall
8.7
Pick-up/Drop-off
8.8
Value for money
8.5

Recent reviews

Traveller rating
150
34
15
18
0
Find reviews that mention:
10.0
Cons:GPS. A rental should have a GPSReviewed Jul 19 2020
review fromkayak
2.0
Cons:My needs for this particular rental was different from the usual trip to Portland, in that I specifically needed to pick up an item to shipped to Portland and deliver it to freight company for shipment to Maui, I did my due diligence in comparing dimensions of advertised vehicles online, and confirming that the measurements would accommodate my shipment. After looking up available rental options online, I called the dollar car rental at the PDX airport to confirm what the rental inventory was. I was not only told that the specific vehicle was available in their fleet, but they then volunteered the information that that manufacturer was the only brand of cars they stocked, and there was nothing to be worried about. When I arrived in Portland not only did they not have the car in stock, they only carried cars by other manufactures vs the one the said they stocked exclusively. They immediately began with an up sell on a different vehicle that would meet my needs for a much higher price. I ended up keeping the original vehicle rented online, and borrowing a separate vehicle in order to deliver my shipment. Very disappointed!!! Recommend getting all info via email, as they will scam you over the phone.Reviewed Mar 15 2017
review fromkayak
10.0
Pros:Staff was polite and friendly. Car was beautiful, clean, a great deal.Cons:not a thing.Reviewed Jun 14 2020
review fromkayak
2.0
Pros:N/ACons:The car rental place - Dollar Rental - was closed. They modified their operating hours (I guess because of coronavirus?) so when I got there, it was already closed, even though I was on time to my reservation. I was stuck in the rain looking for another car rental place that was open. I had to take a Lyft there and rent a more expensive car. I spent $65 instead of $21. Please work better with your providers to update operating hours so that people can avoid this negative experience.Reviewed May 4 2020
review fromkayak
9.6
Top notch servicePros:We made reservations in advance and there was a hitch because the rental center that had the two autos we reserved was the downtown location rather than the airport. The desk agent was very helpful in moving the reservations to the airport (fortunate for us they had two vans ready) and gave us the same deal we arranged at the downtown location. We had two families with kids and were very happy we did not have to travel to downtown with all the luggage, car seats and strollers to pick up the autos. Thanks Dollar.Cons:We only use a half a tank of fuel in one of the vans, so we would prefer to get some sort of a credit against the full tank purchase option. Perhaps a proportional credit could be added to the credit card once the van was refueled for the next customer.Reviewed Nov 30 2015
review fromkayak
2.0
Pros:The man I spoke to was abrupt and rude.Cons:I wasn't allowed to rent a car because my spouse's name was on the card instead of mine. Even though my spouse entered the store with proof that I was on the account.Reviewed Jul 24 2020
review fromkayak
8.0
given only one key and ended up locking it in trunPros:car was fine, performed well in "snow and ice"....no complaintsCons:when I called Frontier to see if there was any way of helping me get the trunk opened to retrieve the key, he rather smugly reminded me that I turned down getting any protective insurance plan on the car. I told him that I had assumed it was for if I crashed the car, dented a fender, engine stopped running, etc. Didn't dream of it pertaining to inadvertently leaving the key in the trunk. He was of no help but I called a locksmith and it was retrieved in less than 20 minutes for $110. I would suggest reminding renters to get two keys (even if it was one person involved in the rental) in case they misplaced their only key.Reviewed Jan 7 2017
review fromkayak
6.8
Gas fill up charge racketPros:The car was wonderful and very clean. The rental process was fine. Staff was good.Cons:I was told if I filled up before I returned the car that I wouldn't have to pay the fill up charge ($40 something for a full tank of gas) So even though I was running behind for my flight, I went to fill up at the nearest gas station I could find which was 1.4 miles away according to my Apple Maps, costing me $17. Then I raced back and checked the car back in and was told I would still be charged for a full tank of gas cause the tank was only 7/8 full. So I ended up paying almost $60 for gas when I only used a 1/4 tank of my trip. What a crock!! You can be sure I won't be falling for that again!Reviewed Apr 2 2017
review fromkayak
10.0
Great first car renting experiencePros:I was a little nervous renting a car for the first time but the guy who was at the desk was very patient and even walked me out to the cats and showed me a couple different ones to let me choose the one I was comfortable in! On the way back I lost my car keys and called them after I had turned the car back in. It was 4am when I realized they were missing and the guy promised to clean my car next to see if they were in there. He kept his promised and had emailed me before I had left the airport stating that they weren't there. It was awesome to see that kind of customer service even in the early morning hours!!Cons:I loved everything about this rental!!Reviewed Dec 2 2016
review fromkayak
4.4
Huge scam!Pros:NothingCons:Was told I had booked internet special which is a compact car. That was not what I had researched on Kayak and not what I had booked. Was told this rate only good for a small compact car that holds one big suitcase!!!!! Then agent spent 30 minutes trying to upgrade us and upcharge $300 for bigger car...... not what u need late at night. We declined and went to our compact rental. Our 60" case plus 2 carry on cases and my daughters backpack fitted fine in trunk. Huge scam to Howell you. And they wanted $10 to add me as second driver even tho we declined all insurance. Guy just wanted to irritate us into an upswell I am sure. Won't use Dollar again and not sure about Kayak for car rental.Reviewed Nov 28 2016
review fromkayak
8.0
Generally Good ExperiencePros:Fast, competent and friendly service. Avoid reserving their "Special" car class. Even though it leads one to believe it's a mid to full size, it's a compact. Upgrade to a Subaru Outback was easy though pricey. Anticipate hidden charges which can be substantial based on locale (county fee, etc.). Also was less than happy with deceptive pitch on gas up - they will fill your tank up for a rate per gallon that is less than market rates - sounds good but they don't tell you about the $44 fee to do so until paperwork is complete. Wasn't an issue ultimately as they happily removed it on request when returning with full tank. Will go back a little smarter in the future.Reviewed Mar 3 2017
review fromkayak
8.0
Pros:Easy pick-up and drop-off.Reviewed May 21 2021
review fromkayak

Where can I find Dollar hire cars in Portland?

132 Nw Broadway, Dollar car hires

Address

132 Nw Broadway

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Phone

+1 503 228 3540

Address

7000 Ne Airport Way

Hours

Monday06:00 - 23:5900:00 - Invalid date
Tuesday06:00 - 23:5900:00 - Invalid date
Wednesday06:00 - 23:5900:00 - Invalid date
Thursday06:00 - 23:5900:00 - Invalid date
Friday06:00 - 23:5900:00 - Invalid date
Saturday06:00 - 23:5900:00 - Invalid date
Sunday06:00 - 23:5900:00 - Invalid date

Phone

+1 503 249 4792

Good to know

Most popular location

7000 Ne Airport Way

Most popular car type

Compact

Top tips for hiring a car from Dollar in Portland

  • Compact car hires from Dollar in Portland are around 39% cheaper than other car types, on average

FAQs about hiring a car from Dollar in Portland

  • Compact (Ford Focus or similar) is the most frequently booked car hire type from Dollar in Portland.

  • Dollar has 2 car hire locations in Portland. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes