Guest reviews
Overall rating
7,6
Good
Based on 2 278 reviews
Cleanliness
7,6
Comfort
7,7
Pick-up/Drop-off
7,3
Value for money
7,5
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
11
2
3
1
4
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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6,8
Pros: Drop off super easy.
Cons: Should have been shown how to run features of car. Cruise control . wipers . lights etc
review from
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10,0
Pros: Yes yes
Cons: Nothing
review from
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10,0
Pros: I was in a jam and they bailed me out. End of story!
review from
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10,0
Pros: Everything was terrific and give a 5 overall rating
Cons: nothing - they did not have the car we requested but had a similar slightly bigger one and it was super clean and everythign was great.
review from
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2,0
Pros: Absolutely nothing about the experience was likeable.
Cons: I was provided a car with expired tag since April 2019, almost got tiket from state trooper and points on my license...drove 1 1/2 hour each way to get the car exchanged just to get a downgrade, no apology whatsoever for the situation...long story short, i am never renting from AVIS
review from
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9,6
Pros: Friendly staff, upgraded car, nice SUV
review from
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2,0
Cons: Needed reservation for Boston's Logan Airport. Instead the reservation process had my car pick-up location at Norwood, MA, which is very far removed from Logan. Avis at Logan said they could not change my reservation to their location. Call to Avis customer service was frustrating and unsatisfying.
review from
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10,0
Cons: Free gas. lol
review from
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2,0
Pros: nothing
Cons: made a reservation online but was denied at the kiosk because i didn’t have credit card on me. every other company at the airport center took debit cards. i had to waste hundreds of dollars making a last minute reservation with another company. counter staff at avis was unsympathetic
review from
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2,0
Pros: I call Avis car rental Logan for a car rental. Reviewing my reservation I find that my reservation was transfer to Norwood airport MA . The price was good ,but I never ask for that location . Regards A.M.
review from
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10,0
Pros: Everything! Rental agent Tom was thorough and very pleasant! He took the time to go over how to drive the Tahoe
Cons: Nothing
review from
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3,6
no one told me that the car i rented was not avaialalbe.
Pros: they were nice people
Cons: no effort to help me, no sense of urency
review from
Other suppliers in Norwood scored
Where can I find Avis hire cars in Norwood?
125 Access Road, Avis car hire
Address
125 Access RoadHours
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 09:00 - 14:00 |