Norwood Car Hire

Cons: Everything is perfect for me

Cons: It’s full time GPS become standard issue in all cars for visitors to the US. Enterprise can lead the charge.

Cons: The rate was a little too high

Cons: My drivers license and credit card were not returned to me during pickup process. I realized I did not have them when I arrived at my destination. The next day I spent 2 hours driving 70 miles in heavy traffic to retrieve my license and credit card. When asked for some type of rate reduction or consideration for my inconvenience I was told to call the manager. When I called I spoke to an assistant Mgr who told me the employee said he left my items on counter and I did not take them, so they would not do anything for me. In fact, the employee was very busy - I had to wait for service and there were people waiting behind me and the items were definitely not put on the counter. Very disappointed with this customer service!

Cons: Not having pick up or drop off

Cons: Terrible customer service

Cons: nothing

Cons: It had not been cleaned. We found food under the passenger seat.

Cons: no effort to help me, no sense of urency

Cons: Nothing

Cons: The car only had half a tank but when I called they said not to worry and I just put in enough to get the tank back to where it was when I picked it up. There did seem to be a slight odor of cigarettes in the car.

Cons: Dirty vehicles and was not told about a $ 10 extension fee.

Cons: When i arrived at 8:00 am at norwood MA location my reserved car wad mot available I was directed to Dedham MA location sched to open 1 hour later. At dedham office i was overcharged and informed that different locations have different charges When i was given the car it was filled with trash which i took some time cleaning that was odd since I was the first renter of that car when i got home my girlfriend found the car to be unacceptably trash strewn she noted that when she removed a container of apple juice from the back seat it spilled creating a sticky mess

Cons: they wouldn't rent me a car because i didn't have credit which is the stupidest thing because alot of people in the dont have one their service suck unlike enterprise has no issues they gt you a rental in 10 min no credit card as long you got debit or cash on you

Cons: I rented the car from Thursday til Sunday. When I picked it up they said I had to rent to til Monday even though I had the Thursday-Sunday agreement. And they tried to charge me a higher rate. Additionally, they weren't going to tell me about the responder surcharge. I had to ask. I now have a credit card dispute with them for the added cost. Too much time spent on this. Pretty low of them.

Cons: The car was not fully cleaned or fueled. I had to wait 10-15 minutes for them to fuel the tank.