Book Alamo hire cars in Springfield

Reviews for Alamo in Springfield

Recent reviews

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Excellent

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Good

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Okay

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Mediocre

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get the cargreat price

car availablegreat service

car was cleanpick up and drop

customer servicestaff was friendly

2.0

Pros:The priceCons:The lady at the counter was not very professional and had a bad attitudeReviewed Apr 27 2020

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2.0

HorriblePros:The counter was closed when I arrived to pick up the car. I had a family emergency and needed to get home to Washington DC early band was unable to make my flight that evening. I will never rent from Alamo again.Cons:Everything. And when I sent them an email about it they had the audacity to wish me a happy new year. They don't even deserve 1 star.Reviewed Jan 2 2017

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9.6

Great experiencePros:They did't slam us with extra fees at pickup like some competitors do. Pickup was quick and easy. Staff was polite. Cars weren't too far from the terminal.Cons:There's wasn't a great selection of cars at this location, we ended up with a bigger vehicle than expected, but it was clean and ran well so it's not a big issue.Reviewed Dec 31 2017

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6.8

Great experiencePros:Car and its maintenanceCons:Why dont airport locations do pickup/drop offsReviewed Sep 20 2016

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4.4

Had to wait because vehicle was not there.Cons:I had to get a rental and be on the road at 12:30. So I scheduled the pick up for 12:00. At 12:30 the vehicle just showed up, I then had to wait for it to be inspected and cleaned. This made me late and having to hurry to catch a flight out. Was any apology or compensation offered, NO. Very surprising in a market w so many choices.Reviewed Jan 17 2017

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2.0

Cons:Agent would not provide car. Stated none were available.Reviewed May 15 2019

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10.0

Pros:Brand new car.Reviewed Sep 23 2016

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2.8

Customer Hold.Pros:The customer service rep at the Springfield, IL airport was very helpful.Cons:I had a hold on the account because of an issue that I was unaware of through Enterprise. I was renting this on a Sunday and the office that could have resolved this was closed. I am thankful that there was another car rental company available. It would have been helpful to have known about an issue before or as I was securing my reservation.Reviewed Mar 6 2017

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• What is the most popular car hire from Alamo in Springfield?

  Premium (Chevrolet Impala or similar) is the most frequently booked car hire type from Alamo in Springfield.

• How many car hire locations does Alamo have in Springfield?

  Alamo has 1 car hire location in Springfield. Take a look at our Alamo hire location map to find the best car hires near you.

• Does Alamo have a car hire location at the airport: Capital airport (SPI)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Capital airport (SPI)?

  Yes