Pros: Staff was very helpful. Car was almost new and super clean.
Cons: I was supposed el return the car at 2:50pm and i returned it at 3:30 because of traffic and they charged me for a whole extra day.
Pros: Super easy and quick process. Helpful and friendly staff.
No hidden fees
Pros: Yes, friendly and quick service.
Cons: A bigger sign at the airport desk explaining where to go when no one is there, a bit confused because it said for enterprise not knowing they also owned alamo.
Pros: pickup and drop-off easy.
Cons: We were offered "upgrade" to a small SUV from a full-size car. It was not a comfortable car. We took it without thinking.
Pros: The staff was nice but you overbooked the cars and I didnt get one which forced me to have to buy a 460 dollar flight to Austin. I thought using your service was going to make things cheaper and more convenient and it made things the complete opposite. I dont understand why no one at least emailed me to tell me there were no cars available so I could make other arrangements.i had to be at work in Austin so the trip wasnt something I could pass up...I expect a refund for the insurance I didnt use or at least some kind of credit.
Cons: Everything went well
Cons: Everything was excellent!!!
Pros: staff was helpful, fast process, friendly staff.
Cons: the cleanliness of the car could've been better, car was dusty inside.
Pros: Easy pick up and drop off
Alamo has 1 car hire location in El Paso. Take a look at our Alamo hire location map to find the best car hires near you.