Book Budget hire cars in El Paso

Reviews for Budget in El Paso

Recent reviews

Traveller rating

Wonderful

6

Very Good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

3

10.0

Everything ok. Except the front windshield it was pretty nasty and was hard to see when the sun was infront of you when you’re driving and at nights with headlights. But overall it was good.Reviewed Oct 8 2023

review from

2.0

The rental agency was supposed to stay open until 11pm. I arrived at the counter at 10:45pm and the shop was already shut down. Thanks for nothing, Budget!Reviewed Oct 13 2022

review from

2.0

Pros:The staff was very unfriendly and seemed very put out.Cons:When traveling to a new place and having no idea where you are heading, it would be nice to have an agent that was helpful and accommodating.Reviewed May 30 2021

review from

10.0

Pros:professional staff, nice garage, easy to get in and out and the price was perfect for me.Cons:Unless the car rental was frre, I can't think of anything else to make the rental any better.Reviewed May 18 2021

review from

10.0

Pros:Easy to pick up, great value for the car, easy drop off. Staff friendly.Reviewed Apr 19 2021

review from

2.0

Pros:It would have been nice if the business was open. The alleged rental place wasn’t even a business, it was a broom closet next to a hotel lobby.Cons:The business was closed I had to change my rental car arrangements and find a friend to take me to the other business essentially cutting two hours off my planned drive time.Reviewed Jan 6 2021

review from

10.0

Cons:Drop off was a little scary since no one was presentReviewed Aug 6 2020

review from

4.8

Pros:NOTHING.Cons:I was HIGHLY unsatisfied with the customer service I recieved. The car gave me a warning light during my drive I called to notify the office and they assured me it was probably something minor. So I continued on with my Anniversary trip... later I smelled something burning and now I had two warning lights on..so I preceded to the closet budget to see if I could exchange the car... they informed me my car had to be exchanged at the airport, so I went there. I was informed at the airport that they could NOT accept the car even if it was having problems... they did not resolve my issue AND DID NOT assist me In how to resolve the issue they basically sent me on my way and said that hopefully I'll make it back to my original office... The problem I had took a ALMOST a day to run around trying to figure things out and RUINED my spouse and I anniversary... at the end of the trip I turned in the car and even after all the headache I was not even compensated or even apologized to for the issues... HORRIBLE CUSTOMER SERVICEReviewed Jan 4 2020

review from

4.0

Pros:The staff was confused about the Costco rental agreement and I showed them the paper work. I Declined all options verbally and initially them all but inadvertently accepted loss damage waiverCons:Confirmed selection maintain vehicles better lots rattlesReviewed Dec 1 2019

review from

4.4

Pros:STAFF WAS NICECons:DIDN,T KNOW YOU CAN,T USE CONTRACT AS IT IS A FRANCHISE NOT ASSOCIATED WITH BUDGETReviewed Jul 16 2019

review from

2.0

Pros:NothingCons:My reservations stated a Kia soul or similar standard but their reservation said compact for a yaris. Would not honor my reservationsReviewed Aug 27 2018

review from

2.0

Rented My Car Out From Under Me By Claiming I was a Same Day No-ShowPros:They gave me a reservation.Cons:The rented my car out from under me by claiming I was a 'no-show' four hours after me estimated arrival time. Because it was spring break at my location, there were no other cars available.Reviewed Mar 25 2018

review from

More

• 6,4 /10Avis Hire Cars at El Paso
• 6,6 /10Payless Hire Cars at El Paso
• 6,5 /10Hertz Hire Cars at El Paso
• 7,6 /10Thrifty Hire Cars at El Paso
• 7,2 /10Advantage Hire Cars at El Paso
• 8,1 /10Enterprise Rent-A-Car Hire Cars at El Paso
• 6,5 /10Dollar Hire Cars at El Paso

• What is the most popular car hire from Budget in El Paso?

  Standard (Ford Edge or similar) is the most frequently booked car hire type from Budget in El Paso.

• How many car hire locations does Budget have in El Paso?

  Budget has 4 hire locations in El Paso. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: El Paso airport (ELP)?

  Yes

• Does Budget offer shuttle or airport pick-up services from El Paso airport (ELP)?

  Yes