Recent reviews
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7,6
Pros: The process of picking up and dropping off the vehicle was very easy.
Cons: Due to hail damage from the day before the inventory of vehicles was limited. I didn’t get the vehicle I reserved and was told I’d get an upgrade. The “upgrade” had less interior room that my original reservation and fitting all of our luggage into the other vehicle was a challenge.
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2,0
Pros: The staff was very friendly and nice.
Cons: They did not have the car we requested.
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10,0
Excellent service
Pros: Unlimited miles was the plus that convinced me to decide on this rental.
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5,6
Friendly people - but at the price of hidden fees!
Pros: The free upgrade was great, the people were nice.
Cons: All the hidden fees!!! It added $50.00 to the price I thought I was paying!!!
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8,0
Cons: cost
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10,0
Great convenient service
Pros: Convenient, professional, great rates, etc.
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7,6
Cons: WE Had to wait 20 minutes they were washing the vehicle
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8,8
Pros: Enterprise was not our first option but within a very short period of time they set me up pretty quick. Thank you very much. The car was in Excellent conditions and very comfortable. Price was somewhat fair for the holidays. I will definitely use this car rental for all my future trips.
Cons: The car was not clear and had some kind of paint drops which was hard to clean on the windshield, also when dropping of I was expecting someone (a person ) to check it out but as of now I'm trusting the staff. Again thank you very much overall!
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10,0
Enterprise Rental was very professional, efficient and best price!
Pros: Ease of rental and return and lowest cost price for a one-way rental in the southwest. Enterprise employee gave a tutorial on how to use the complicated radio and the instruction manuals were left for us in the glove compartment. They called within a few days of our return to have us review their rental.
Cons: The 2017 Chevy Impala was a very nice car with two exceptions. 1. The visibility on the side windows and through the rear window is less then preferable. We had to be extra careful to look 2-3 times to be sure no car was there. 2. The radio connection to my iPhone was complicated and not intuitive. Could not switch easily between the radio and iPhone without having to reset the iPhone.
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8,4
Pros: Friendly staff, and we're very quick to get me on the road.
Cons: Pricing could be better.
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4,0
SUPER DIRTY
Pros: It was a good deal and price.
Cons: The van was absolutely disgusting. There was like rotten milk or yogurt at the back of the van where the cup holder goes. They took about 35-40 minutes to give us the van and when they did, it was completely dirty!
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2,8
California Trip
Pros: I liked the fact that I was able to switch the rental that was giving me problems but it was still taking time away from my trip.
Cons: The staff was not helpful when I did not have a credit card, they said they had called me and my phone was not working which in returned i asked them to call it and the call went through. My friend had to come pick me up 30 minutes later and no one offered me any help. They did not have the car that I had requested online and gave me a car that had just been returned. They did give me an additional driver discount which helped a bit. The car was driven from El Paso TX to palms springs and it was having difficulties during the drive. We drove it a few days and the tire pressure system had a malfunction. I was able to switch out the car but it had me cancel a couple of things I wanted to do during my trip. Overall the experience was not pleasant and I will not be using online services anymore when renting a vehicle.
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10,0
Excellent service
Pros: Unlimited miles was the plus that convinced me to decide on this rental.
review from
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10,0
Great convenient service
Pros: Convenient, professional, great rates, etc.
review from
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8,8
Pros: Enterprise was not our first option but within a very short period of time they set me up pretty quick. Thank you very much. The car was in Excellent conditions and very comfortable. Price was somewhat fair for the holidays. I will definitely use this car rental for all my future trips.
Cons: The car was not clear and had some kind of paint drops which was hard to clean on the windshield, also when dropping of I was expecting someone (a person ) to check it out but as of now I'm trusting the staff. Again thank you very much overall!
review from
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10,0
Enterprise Rental was very professional, efficient and best price!
Pros: Ease of rental and return and lowest cost price for a one-way rental in the southwest. Enterprise employee gave a tutorial on how to use the complicated radio and the instruction manuals were left for us in the glove compartment. They called within a few days of our return to have us review their rental.
Cons: The 2017 Chevy Impala was a very nice car with two exceptions. 1. The visibility on the side windows and through the rear window is less then preferable. We had to be extra careful to look 2-3 times to be sure no car was there. 2. The radio connection to my iPhone was complicated and not intuitive. Could not switch easily between the radio and iPhone without having to reset the iPhone.
review from
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7,6
Pros: The process of picking up and dropping off the vehicle was very easy.
Cons: Due to hail damage from the day before the inventory of vehicles was limited. I didn’t get the vehicle I reserved and was told I’d get an upgrade. The “upgrade” had less interior room that my original reservation and fitting all of our luggage into the other vehicle was a challenge.
review from
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8,0
Cons: cost
review from
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7,6
Cons: WE Had to wait 20 minutes they were washing the vehicle
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8,4
Pros: Friendly staff, and we're very quick to get me on the road.
Cons: Pricing could be better.
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2,0
Pros: The staff was very friendly and nice.
Cons: They did not have the car we requested.
review from
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5,6
Friendly people - but at the price of hidden fees!
Pros: The free upgrade was great, the people were nice.
Cons: All the hidden fees!!! It added $50.00 to the price I thought I was paying!!!
review from
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4,0
SUPER DIRTY
Pros: It was a good deal and price.
Cons: The van was absolutely disgusting. There was like rotten milk or yogurt at the back of the van where the cup holder goes. They took about 35-40 minutes to give us the van and when they did, it was completely dirty!
review from
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2,8
California Trip
Pros: I liked the fact that I was able to switch the rental that was giving me problems but it was still taking time away from my trip.
Cons: The staff was not helpful when I did not have a credit card, they said they had called me and my phone was not working which in returned i asked them to call it and the call went through. My friend had to come pick me up 30 minutes later and no one offered me any help. They did not have the car that I had requested online and gave me a car that had just been returned. They did give me an additional driver discount which helped a bit. The car was driven from El Paso TX to palms springs and it was having difficulties during the drive. We drove it a few days and the tire pressure system had a malfunction. I was able to switch out the car but it had me cancel a couple of things I wanted to do during my trip. Overall the experience was not pleasant and I will not be using online services anymore when renting a vehicle.
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