Guest reviews
Overall rating
7,3
Good
Based on 8 reviews
Cleanliness
7,3
Comfort
7,0
Pick-up/Drop-off
8,0
Value for money
7,0
Pros
"The staff was friendly."
(in 396 reviews)
"good price when booked online ."
(in 286 reviews)
"The shuttle experience was great."
(in 304 reviews)
Cons
"The booked car was not available."
(in 819 reviews)
"Worst customer service ever."
(in 93 reviews)
"Car was dirty and smelled on inside."
(in 842 reviews)
Recent reviews
Traveller rating
3
0
3
0
1
-
10,0
Easy Process
Pros: Cheap Prices Easy Return Process Fast & Friendly Service
review from
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5,6
Minivan for a jeep
Cons: Flew into Bozeman, paid for the upgrade for Jeep Cherokee or equivalent knowing we were going into Yellowstone national park. They gave us a Dodge Journey which is a minivan without the sliding door. Since the park got nearly 1' of snow we almost got stuck several time in pull offs or in parking lots because it had almost no ground clearance. That vehicle is not the equivalent of a jeep. Not good...
review from
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10,0
Pros: The customer service was excellent at Bozeman, MT. Friendly and accessible. No extra charges for BS. They called me before my trip and arranged a shuttle, and patiently waited as the baggage claim was delayed by 45 minutes.
review from
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6,0
Pros: One rental good the other not so much. Same rate for both rentals, but absolutely not equal vehicles. Ace needs to reevaluate.
Cons: We rented two vehicles. Both were charged the same rate. One a Chevy Suburban the other a Ford Expedition. No comparison. The Ford was not equal and should never have been the same rate. The Suburban had video, auto tailgate lift and other features.
review from
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4,4
Age and wear and features
Pros: Car had 50000 miles on it and showed the wear. We rented two vehicles and received this one the Ford Expedition. And a suburban. There was no comparison in features of the expedition and the suburban the ford was far inferior
Cons: Not pleased with the one of the two vehicles. The ford was no where equal in features and size. Very disappointed that the cost was the same for both. Definitely not a good deal.
review from
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10,0
Pros: Fast and great customer service, flexible drop offs! When I arrived, I had a text from Alex saying he was out front with the car. We drove to the site, signed the paperwork, and I was on my way.
Cons: It would be great if I could sign the paperwork on site at the airport!
review from
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2,0
Cons: Waited over 30 min for shuttle to and from airport. LONG lines upon arrival and departure. Old car missing basic features. Last time I'll go to Ace.
review from
Other suppliers in Bozeman scored
Where can I find Ace hire cars in Bozeman?
30 Homestake Dr, Ace car hire
Address
30 Homestake DrHours
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 08:30 - 17:00 |