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Cons: Not having to wait 3 days for my luggage

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Pros: crew good. seat base was not soft nor comfortable.

Cons: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

Pros: seat not comfortable

Cons: more drinks along the way

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Pros: G

Cons: G

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

Cons: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Pros: No problems

Pros: the food is amazing

Cons: The crew

Pros: The counter workers upgraded my seats to window and a better boarding group.

Pros: The crew members were great and managed everything effortlessly. The pilot was also very friendly.

Pros: Seating was comfortable and crew was amazing.

Cons: Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai.

Pros: Crew were helpful

Cons: Food was very poor with very limited choices and no entertainment system on this flight

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Pros: No problems

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

Pros: The crew were very welcoming, helpful and charm, makes you feel easy

Cons: General interior cleanliness

Pros: Excellent seat

Pros: Crew is friendly.

Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Pros: The crew was very nice and all flight details were available and constantly updated.

Cons: Ethiopians App for self check-in.

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Cons: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

Pros: New aircraft with comfortable business seats

Cons: More than 4 hours delay! Not all selection from food menu available

Cons: Nothing

Cons: My judgement will be unfair cause I love Emirates airlines

Pros: Entertainment in plan .. airport facilities

Cons: Staff in chick in only no staff .. staff in plan ignoring most of passengers except the rude passenger to stop fighting

Cons: Nice flight . I felt really comfortable . Emirates is one of my favorite business classes .

Pros: The crew was helpful. Flights were on time.

Cons: The transfer in Dubai was to be made in 75 minutes to another terminal where the inter-terminal bus only comes every 40 minutes. Almost lost my connecting flight. Also, the seat on the FRA - YYZ leg was 23A. Couldn’t be reclined and had no leg space. Painful!

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: G

Cons: G

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Pros: nothing really

Cons: entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed

Pros: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Pros: No problems

Pros: New aircraft with comfortable business seats

Cons: More than 4 hours delay! Not all selection from food menu available

Cons: Airport Addis Ababa is chaos.

Pros: Flight crew & food

Cons: Need avoid delay flight, it’s hard to catch connecting flight

Pros: The crew in this sector is ALWAYS rude, and the food is substandard.

Cons: Better attitude from the crew, food quality needs improvement (substantial) and cleanliness

Pros: I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence

Cons: I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide

Cons: Accommodation @ Dubai extra bonus Superb

Pros: After the Kigali Addisababa segment this was vastly superior with a newer aircraft

Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

Pros: Crew were helpful

Cons: Food was very poor with very limited choices and no entertainment system on this flight

Cons: The seats are uncomfortable

Cons: The food

Cons: The staff doesn't make double check before check in our bags that's why we went without our bags very poor service and not helping supervisor

Pros: Easy booking of flight

Cons: The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours.

Pros: No complaints. Right from the airport staff to the crew in the plane all of them were amazing

Cons: Keep doing what you are doing.

Cons: Old aircraft, rickety seats

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Cons: Food must be better

Cons: USB connection was not working from my seat

Cons: Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good.

Pros: Food was good

Cons: Flight attendants could have been nicer. Seats were not that comfortable.

Cons: Accommodation @ Dubai extra bonus Superb

Pros: The seats were spacious and comfortable. Ample room for the long flight.

Cons: Desert option: warm cookies

Cons: Old aircraft rickety seats

Cons: Entertainment is non existent. Plane is tatty.

Cons: The seats are uncomfortable

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Pros: The seat was not comfortable and the food as well

Cons: No delay in boarding

Pros: Good performance of ground staff in kabul

Cons: On time flight not delay

Pros: Nothing

Cons: Customer service. My spouse was very sick we couldn't go and they wouldn't help us

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

Cons: Airport Addis Ababa is chaos.

Pros: Entertainment in plan .. airport facilities

Cons: Staff in chick in only no staff .. staff in plan ignoring most of passengers except the rude passenger to stop fighting

Pros: The time of the plane itself was nice and the ride was quick

Cons: The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane

Pros: Everything

Cons: Nothing

Cons: Nice flight . I felt really comfortable . Emirates is one of my favorite business classes .