Daily cleaning, installation of cabin HEPA filters on flights from Ukraine to Durban
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Scores according to KAYAK customer reviews
Pros: "Crew was excellent"
Cons: "Food could be better and please offer drinks before you serve meals like European air lines."
Pros: "Attentive and efficient"
Pros: "Friendly crew and easy boarding"
Pros: "Staff is nice and polite."
Cons: "Need more movies choice and TV"
Cons: "Meals are absolutly terrible, confort desaster, and hostess unqualified"
Pros: "The new Qsuites are very comfortable"
Pros: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."
Pros: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Cons: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"
Pros: "Great crew, aircraft etc"
Cons: "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."
Pros: "Staff on the plane is fantastic."
Cons: "No option to pick a seat in economy class."
Pros: "seat space with leg room."
Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pros: "comfortable seats, pretty good food, extremely gracious cabin crew."
Cons: "Lactose-free breakfast option was fish... I get that some people like fish for breakfast, but to me it was a little nauseating. Just ate around it and was fine though. Overhead air vents could be improved. felt a little plane-sick toward the end of the flight."
Pros: "qatar airways"
Cons: "serving alcohol to passengers more than once is disturbing the passengers on the side"
Pros: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Pros: "Caring service, good pod seats on A350 and airy cabin."
Pros: "Crew was excellent."
Pros: "crew was lovely and plane was very new"
Cons: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."
Pros: "The wider space between all seats and the selection of the food"
Cons: "Nothing at all"
Cons: "No HE"
Pros: "crew is very professional"
Cons: "this plane is really old and junky. other flight times on this route get a much better plane"
Pros: "All good"
Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Pros: "The crew service"
Cons: "The cost of internet access"
Pros: "Best service ever from the crew. Flight on time."
Pros: "I have made more than 6 round trips on Qatar Airways for AMD-ORD-AMD in last 18 months and can not be happier!!"
Pros: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Cons: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."
Pros: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."
Pros: "Thank you to wonderful hard working Crew."
Cons: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."
Pros: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Cons: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
Pros: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Cons: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."
Cons: "Dirty old plane"
Pros: "Seats are comfortable with sufficient leg space and overall ambience of the cabin."
Cons: "I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory."
Pros: "Crew were wonderful, spacious legroom."
Cons: "Boarding was crazy."
Cons: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Cons: "delayed flight"
Pros: "Excellent crew and service"
Pros: "Everything was good!"
Cons: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"
Pros: "The food and service was great"
Cons: "The bathroom could be cleaner :)"
Cons: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."
Pros: "Qatar airways 3 hrs short flight was spectacular at all levels"
Pros: "Boarding was easy and. Convenient."
Cons: "Seats are pretty cramped, food quality was ok didn't have a lot of variety in inflight movies."
Pros: "I was upgraded to business class for the first time in my life. The food was good, and plentiful, in both classes. The stewards were accessible and friendly, the seats were comfortable. The movie selection was good"
Cons: "I was trapped in the window seat, because my neighbors were sleeping. Not Qatar's fault"
Pros: "The staff were welcoming and friendly. Their customer care is second to none. The food is excellent and i ate throughout my flight."
Cons: "The comfort was a bit below my expectations. Sitting on the seats along the isle was uncomfortable as they are closely placed. There is no enough room to move and to lean sideways when one wants to sleep. My tv was not working. The touch screen was not responding. However the friendly flight attendants shifted me to a vacant seat where the tv was working. The movie selection was limited. There were no documentaries about wildlife. Sport was also missing. We also need some news channels like Aljazeera, CNN & BBC so that we keep updated on issues happening throughout the world. This is very important especially to people like me who traveled long distances from South Africa to Los Angeles USA."
Cons: "Very bad flight and airlines. I will never try it again. The staff dealing was very bad."
Cons: "Seats, unfriendly crew members, worst food "Hindu meal""
Airlines flying from Ukraine to Durban have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ukraine to Durban
Masks required on board, masks provided on flights from Ukraine to Durban
Social distancing seating
Middle seats unavailable to book on flights from Ukraine to Durban
Testing for antibodies, testing for symptoms for flights from Ukraine to Durban
Waiving of change fees. Search flexible flights from Ukraine to Durban