Cheapest return prices found by our users on KAYAK in the last 72 hours
Low season | August |
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High season | January |
Cheapest flight | R12 123 |
Sitting in a hotel in Chicago because I was rebooked due to a missed connection. Very frustrating.
Sitting in a hotel in Chicago because I was rebooked due to a missed connection. Very frustrating.
I missed my flight because previous flights came in late. Customer service hard to find and could not reschedule for the same day. Many people appeared to be behind the customer service counter, but only one or two willing to speak to the public. No offer to find alternatives My experience frustrating Very bad
Be on time. Constant delays, missed connections. No excuses. Weather was not an issue
Staff are really not attentive. Seem rather disinterested in attending to the customers in general.
I never will fly again. They rebooked me without telling me. Cancelled my flight and rebooked me on new airline. When they booked me on new flight I had to repay for all my baggage and seat reservations despite the email and reservation I showed and confusion and discussions the new airline had trying to rectify it with Discover and Lufthansa. I added seats later which is an option which makes me think I need to book directly with airlines going forward to avoid this disaster
Lufthansa was a great airline. Good communication on what to do at 3:00 am in the morning. I had a 6:00 am flight and when I arrived at the airport there were no attendants. But I remember reading info that told where I was supposed to go. My flight from Munich to Chicago was delayed by 30 minutes. I was very happy with that. Would definitely fly with Lufthansa again!
Getting boarding pass for international connected flight was a hassle. Huge libe to get boarding pass after two connected international flight is excessive to put someone on stress. They should provide online checking for all flights
Kayak advertised prices that included luggage. They lied. The airline is fine, Kayak is no longer my source for travel purchases.
It was disappointing that I could not sit next to my wife but I was not allowed to pick my seat
While booking through Lufthansa, when flight is operated by other airlines, you don't necessarily get the quality of Lufthansa. That said, I was passed over on both meals served. While I had my eyes closed or asleep, no attempt was made to serve me or wake me for the service, which is something new. When I took it upon myself to get out of my seat, track down an attendant, and ask for a meal, the attendant would kindly serve me. Of more concern, however, is the lack of selection for the meal. Being diabetic and insulin dependent, I could not eat what was served. The first meal was pasta with a small slaw/salad and a bun. The second meal was a muffin and another pastry. In all, I could only eat the salad, which amounted to next to nothing. Fortunately (for Discover) I had brought food/snacks to carry me through the flight. Otherwise, I might have reached a low blood sugar. With diabetes becoming more prevalent, Discover may consider more eating options to accomodate all passengers.