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Pros: I liked the fligth attendant

Pros: I love the entertainment and frequent availability of food and drinks

Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Cons: Delay after delay with a lack of timeous communication. Pathetic.

Pros: Very happily surprised by the quality of the food on the flight. It was flesh and delicious. Crew was very friendly, professional.

Cons: Nice flight all around.

Cons: Ineffective ground staff at guest services

Pros: The plane was newer

Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady

Pros: Nothing

Cons: Delayed flight, constantly changing gates, poor aircraft management, they charged for water on the flight, they didn’t turn on A/C until people complained.

Cons: Lost luggage

Cons: Ineffective ground staff at guest services

Cons: I had a terrible experience,I complained to the supervisor and to guest care,they replied but still not happy the way they handed the matter.I will never fly with mango again

Pros: G

Cons: G

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Pros: I liked the fligth attendant

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Cons: Lost luggage

Cons: Ineffective ground staff at guest services

Pros: Staff and comfort of this airline was great.

Pros: Very comfortable seat, great crew

Cons: Offering card payment for food and drinks

Pros: The food was good, seats were quite comfortable and the crew was awesome

Cons: The entertainment was not that great

Cons: USB connection was not working from my seat

Pros: The crew was amazing. The crew is an asset to the airline

Cons: Boarding is chaotic.

Pros: The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago.

Cons: The cabin was looking a little tired.

Pros: Nothing! They stole $140 from us!

Cons: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.

Pros: Flight was good.

Cons: Did have a few small children on board. So on approach they obviously had problems with their ears..

Cons: Excellent service

Pros: Good flight once in air and made up lost time.

Cons: Long wait to.check in at Zanzibar

Pros: Great crew!

Pros: Your crew were great.

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

Pros: Crew was so nice and very helpful

Cons: Timing, delayed by 20 minutes

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Pros: The crew were very welcoming, helpful and charm, makes you feel easy

Cons: General interior cleanliness

Pros: Nothing! They stole $140 from us!

Cons: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.

Pros: I didn’t miss my connection

Cons: The crew was very rude, the plane was delayed, uncomfortable, and dirty.

Cons: The flight was delayed a bit, so I had to rush to get to my connecting flight. The process of boarding was a bit of a free for all.

Cons: Excellent service