Pros: "Crew was nice and attentive."
Cons: "I was disappointed that the middle seats were booked too. I was expecting the middle seats will be kept empty for social distancing purposes."
Pros: "Crew were so much helpful, really appreciate, my wife got sick, they have been amazing"
Cons: "Seats be little spacious"
Pros: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Pros: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."
Pros: "Good service from the crew and food was good"
Cons: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"
Pros: "The crew was unparalleled. Really. Attentive. Friendly."
Cons: "Nothing could have been better beyond the signs at the gate."
Pros: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Pros: "Very efficient and comfortable flight."
Cons: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"
Pros: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Cons: "Nothing. Everything was fantastic."
Cons: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Pros: "Time to destination with non stop flight is excellent."
Cons: "Crew addressing elderly people, My mom was provided food until she went and explicitly asked for food."
Pros: "Usual air India good service"
Cons: "We were told luggage to be collected at vasco de gama. It was unloaded at Bangalore. We then had 13 hours stuck in the airport with our luggage. Had our luggage not been unloaded, as expected, we would have a bit more freedom to move about. My luggage tickets had come off so I had to re-check in in. They then gave me the wrong labels saying i had to check in at internationals. This caused terrible chaos and they did not seem to understand when I tried to explain that going from Bangalore to vasco de gama was domestic. Other than that a pleasant journey."
Cons: "At least airline can do is communicate or call when flights are changed so drastically including flight no, arrival airport that their own staff took 25 min .... yup that long to understand and then advise me at the time of check in. Reached airport 7pm local time for 9:40pm, flight departed 3AM"
Cons: "My chair didn't recline My TVs didn't work dispite rebooting Toilets always untidy Very cold"
Cons: "Entertainment system did not work at all in 2 of the 3 seats. Airline staff could do nothing. AI staff does not help as we we're heading to Bangalore & Baggage need to be claimed in Delhi with just 2 hours transfer. We had to rush & no help from AI staff . Poor service."
Pros: "Good enough for 1.5 hour flight, drinks and food were provided."
Pros: "Staff was very courteous overall. Food was ok. It used to be better in the past."
Cons: "entertainment was not working with few head phones on different seats. Ground staff can be more organised in traffic management at the time of boarding the plane. Different staff was giving different instructions aggravating the passengers and the staff members in return."
Cons: "They gave my assigned seat (unpaid though) to some one else and gave 3 separate seats in far off aisels for me and my 4 year and 9 year old kids. I had an ordeal at airport with AI staff and they didn't care, same experience with crew.Awful"
Cons: "We Choose Jain meal, no jain meal provided . At Delhi airport no wheel chair arrangements provided. My mother required assistance, we didn't got seat which we were requested . We have to seat separately. Air hostesses were totally unprofessional."
Pros: "No major delays. Long flights, New York to Dehli and back, had plenty of good food and entertainment. Flight crew were all very nice. Will definitely fly again."
Cons: "The slow check in at Dehli airport. Was very early to check in and close to the cutoff time, there were still many passengers for the flight behind me. Return flight seat not so comfortable, like i was sitting on a board with no cushion."