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Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Pros: The food was good, seats were quite comfortable and the crew was awesome

Cons: The entertainment was not that great

Pros: Video selection was nice. Food was good.

Cons: Crew was a bit grumpy. The food and clean up was incredibly slow. I was actually impressed by how slow it was.

Cons: Impossible to change the flight. We showed up with a confirmed reservation and we were not in the system. Can't check in, print boarding asses or even check on your flight online. The staff and flight crew were great but hampered by old technology.

Pros: Our baggage arrived with our flight.

Cons: If Air Seychelles Johannesburg has not left us for two days in Seychelles without luggage, we would not have been worried.

Cons: See above. Please refund the overcharged amount for these tickets

Pros: Good food, friendly and professional staff, a new and sparkling clean plane, swift retrieval of luggage upon arrival in Kigali. Thank you!

Pros: Everything was on time and comfortable. Will take the same flight again in the future.

Pros: The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great.

Pros: Friendly service

Pros: The help desk employees who helped me rebook my flight.

Cons: After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!

Pros: Very cramped seats

Cons: The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!

Pros: Crew is attentive to our needs

Cons: NA

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Cons: There was a disruption with the audio system.

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

Cons: All the food is halal.

Pros: Overall satisfied..

Pros: Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money

Cons: They loose my luggage.

Pros: Seats were comfortable in economy and entertainment system was excellent.

Cons: Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each.

Pros: Everything

Cons: Really, nothing

Pros: Lamb and chicken were good but kids didn't like the kids meals..

Cons: 2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers.

Pros: Easy booking on line

Cons: The gate was changed in Dubai without informing the passengers whom waiting on the original gate printed on the boarding pass. And charged me no show fees and delayed for an extra 12 hrs. I have the evidence of you need them.

Pros: Food was good

Cons: Flight attendants could have been nicer. Seats were not that comfortable.

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Pros: The seats were very comfortable and generally this flight is comfy

Cons: The queue during boarding is very long, they need to add counters

Cons: Addis Ababa is chaos and not clean.

Pros: Crew is friendly.

Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Pros: Great

Pros: Service is not good..

Pros: Crew members well behaved

Cons: Food quality

Pros: Crew was very friendly

Cons: Better movie choices

Pros: Seat back television monitors were nice for an Airbus A320. Free wine with the meal and Breakfast.

Cons: Walking down the steps of the plane in the rain to exit the aircraft at Seychelles.

Pros: Nothing in particular. The flight was fine.

Cons: The a/c system took very long to start working. We were sweating and dizzy because of the lack of fresh air.

Cons: Impossible to change the flight. We showed up with a confirmed reservation and we were not in the system. Can't check in, print boarding asses or even check on your flight online. The staff and flight crew were great but hampered by old technology.

Pros: Our baggage arrived with our flight.

Cons: If Air Seychelles Johannesburg has not left us for two days in Seychelles without luggage, we would not have been worried.

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Pros: Crew was so nice and very helpful

Cons: Timing, delayed by 20 minutes

Cons: Addis Ababa is chaos and not clean.

Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

Pros: In-flight entertainment. Good meals.

Cons: I have sent several emails regarding a small blue nylon bag full of medicine that was left on the seat, possibly wrapped up in the blue blankets. I have not heard back from anyone regarding this necessary daily medication.

Pros: The flight itself,when it occurred, was fine. The original flight was cancelled. Checking into the airport hotel was chaotic and time consuming. We got 5 hours sleep. Check in was also chaotic. The flight was okay but half the plane’s luggage was left behind.

Cons: See above. Our luggage was supposed to arrive last night. It didn’t. We pray it arrives tonight. Very bad service.

Pros: Every thing was superb. Thank you for a safe and comfortable flight. Will recommend

Cons: Listening equipment and TV not up to standard

Cons: Impossible to change the flight. We showed up with a confirmed reservation and we were not in the system. Can't check in, print boarding asses or even check on your flight online. The staff and flight crew were great but hampered by old technology.

Pros: Like Kigali it was clean and efficient.

Cons: Food is almost inedible

Pros: Timeliness, Service, Cleanliness Comfort

Pros: Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!

Cons: It was ok

Pros: Very conformable and quiet.

Cons: Nothing very nice flight.

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

Cons: There was a disruption with the audio system.

Cons: Entertainment is non existent. Plane is tatty.

Cons: Meal portions were very small... My asian veg meal that i ordered did not reflect on my seat number... The TV screens and remote need to be updated. Sound via the earphones was terrible.

Pros: Nothing in particular. The flight was fine.

Cons: The a/c system took very long to start working. We were sweating and dizzy because of the lack of fresh air.

Pros: In-flight entertainment. Good meals.

Cons: I have sent several emails regarding a small blue nylon bag full of medicine that was left on the seat, possibly wrapped up in the blue blankets. I have not heard back from anyone regarding this necessary daily medication.

Pros: Great attitude and performance. No extra charges .

Pros: Overall satisfied..

Pros: Overall good for economy.

Cons: Nothing really. Perhaps the food.

Cons: The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase.

Pros: Screen.

Cons: Attentiveness of crew member . Movie selection could be better

Pros: crammed seats, meh food first experience with ethiopian, wasn't great

Pros: Great crew!

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Pros: seat not comfortable

Cons: more drinks along the way

Cons: They are charging me almost 3 times the agreed price for the round trip on my credit card!!

Pros: Great attitude and performance. No extra charges .

Pros: Very friendly and accommodating the entire flight!!

Pros: Everything was a great experience.

Cons: The crew wasn't very happy. A few more smiles would make a world of difference.

Pros: Fast gate work.

Cons: Lost luggage and the food and silent movie option (no headphones provided for overhead movie)

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Pros: Crew was so nice and very helpful

Cons: Timing, delayed by 20 minutes

Pros: The crew was amazing and the flight was smooth

Cons: There was a disruption with the audio system.

Pros: Crew was helpful, everythinf fine

Cons: The food was not so good. Bit cold..