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Pros: The flight itself,when it occurred, was fine. The original flight was cancelled. Checking into the airport hotel was chaotic and time consuming. We got 5 hours sleep. Check in was also chaotic. The flight was okay but half the plane’s luggage was left behind.

Cons: See above. Our luggage was supposed to arrive last night. It didn’t. We pray it arrives tonight. Very bad service.

Pros: In-flight entertainment. Good meals.

Cons: I have sent several emails regarding a small blue nylon bag full of medicine that was left on the seat, possibly wrapped up in the blue blankets. I have not heard back from anyone regarding this necessary daily medication.

Pros: Everything was a great experience.

Cons: The crew wasn't very happy. A few more smiles would make a world of difference.

Pros: Seat back television monitors were nice for an Airbus A320. Free wine with the meal and Breakfast.

Cons: Walking down the steps of the plane in the rain to exit the aircraft at Seychelles.

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Pros: Aircraft very comfortable, superb entertainment system. Crew friendly.

Cons: Crew didn't go out of their way to serve...they did their job capably, but no more.

Pros: Excellent crews

Pros: YES

Cons: nothing

Pros: Crew and food

Cons: Entertainment

Pros: Yes crew was very good

Cons: To give small size water bottles after having meals and also to add new movies.

Pros: The flight was on time. Food was reasonable.

Cons: A bit more leg-room and there is some scope for improvement in the food. Also, the entertainement could have more south Indian content and also allow to access entertainement for more time.

Pros: Crew was excellent food was good.

Cons: sea food

Pros: Video selection was nice. Food was good.

Cons: Crew was a bit grumpy. The food and clean up was incredibly slow. I was actually impressed by how slow it was.

Pros: Very friendly and accommodating the entire flight!!

Cons: They are charging me almost 3 times the agreed price for the round trip on my credit card!!

Pros: Pretty fast boarding process without any problems during the check-in and stuff. Seats are good for the price range.

Cons: My seat had some issues with the backrest and the display couldn't be fastened in a propper position because of the broken hinge.

Cons: Meal portions were very small... My asian veg meal that i ordered did not reflect on my seat number... The TV screens and remote need to be updated. Sound via the earphones was terrible.

Pros: Great attitude and performance. No extra charges .

Cons: Please contact me

Pros: In-flight entertainment. Good meals.

Cons: I have sent several emails regarding a small blue nylon bag full of medicine that was left on the seat, possibly wrapped up in the blue blankets. I have not heard back from anyone regarding this necessary daily medication.

Pros: The crew was amazing. The crew is an asset to the airline

Cons: Boarding is chaotic.

Cons: USB connection was not working from my seat

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Cons: Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding.

Pros: nothing

Cons: everything starting from delayed flight to communications

Pros: The seat could have been bit more spacious. The ground staff at New York were not cooperative.

Cons: In flight crew needs to learn some manner not all but few crews were rude.

Pros: Service is not good..

Cons: The crew certailny could be more cheeful Perhaps they just were tired. The food was terrible despite the airline from nation of exqisite cuisine. The enternainment screens did not respond or work even with the remote. There should be better maintainance.

Cons: See above. Please refund the overcharged amount for these tickets

Pros: Video selection was nice. Food was good.

Cons: Crew was a bit grumpy. The food and clean up was incredibly slow. I was actually impressed by how slow it was.

Pros: Pretty fast boarding process without any problems during the check-in and stuff. Seats are good for the price range.

Cons: My seat had some issues with the backrest and the display couldn't be fastened in a propper position because of the broken hinge.

Pros: Every thing was superb. Thank you for a safe and comfortable flight. Will recommend

Cons: Listening equipment and TV not up to standard

Pros: The crew was great. Extremely accommodating for families.

Pros: The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room

Cons: The food could have been better. Honestly much better

Pros: Excellent crews

Pros: YES

Cons: nothing

Pros: In-flight entertainment. Good meals.

Cons: I have sent several emails regarding a small blue nylon bag full of medicine that was left on the seat, possibly wrapped up in the blue blankets. I have not heard back from anyone regarding this necessary daily medication.

Pros: Pretty fast boarding process without any problems during the check-in and stuff. Seats are good for the price range.

Cons: My seat had some issues with the backrest and the display couldn't be fastened in a propper position because of the broken hinge.

Cons: They are charging me almost 3 times the agreed price for the round trip on my credit card!!

Pros: crew nice

Cons: crew incompetent at special meal requests. I did it online, called, and talked to gate agent. Yet, it still kept getting messed up.

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Pros: Comfortable seat and fairly friendly crew

Cons: Better reception and understanding at the airport. The staffs are not considerate.

Pros: I liked the fligth attendant

Pros: I love the entertainment and frequent availability of food and drinks

Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Pros: Seat back television monitors were nice for an Airbus A320. Free wine with the meal and Breakfast.

Cons: Walking down the steps of the plane in the rain to exit the aircraft at Seychelles.

Pros: Great attitude and performance. No extra charges .

Cons: See above. Please refund the overcharged amount for my flights.

Pros: Every thing was superb. Thank you for a safe and comfortable flight. Will recommend

Cons: Listening equipment and TV not up to standard

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Pros: The crew were very welcoming, helpful and charm, makes you feel easy

Cons: General interior cleanliness

Pros: Your crew were great.

Cons: USB connection was not working from my seat

Pros: The food was good, seats were quite comfortable and the crew was awesome

Cons: The entertainment was not that great

Pros: I liked the fligth attendant

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Cons: There was a disruption with the audio system.

Pros: Video selection was nice. Food was good.

Cons: Crew was a bit grumpy. The food and clean up was incredibly slow. I was actually impressed by how slow it was.

Cons: Please contact me

Pros: Everything was a great experience.

Cons: The crew wasn't very happy. A few more smiles would make a world of difference.

Pros: Great attitude and performance. No extra charges .

Cons: Meal portions were very small... My asian veg meal that i ordered did not reflect on my seat number... The TV screens and remote need to be updated. Sound via the earphones was terrible.

Pros: Video selection was nice. Food was good.

Cons: Crew was a bit grumpy. The food and clean up was incredibly slow. I was actually impressed by how slow it was.

Pros: crew nice

Cons: crew incompetent at special meal requests. I did it online, called, and talked to gate agent. Yet, it still kept getting messed up.

Cons: My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting.

Pros: Everything was a great experience.

Cons: The crew wasn't very happy. A few more smiles would make a world of difference.

Cons: They are charging me almost 3 times the agreed price for the round trip on my credit card!!

Pros: Pretty fast boarding process without any problems during the check-in and stuff. Seats are good for the price range.

Cons: My seat had some issues with the backrest and the display couldn't be fastened in a propper position because of the broken hinge.

Pros: Video selection was nice. Food was good.

Cons: Crew was a bit grumpy. The food and clean up was incredibly slow. I was actually impressed by how slow it was.