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Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better

They made us deliberate waste time by holding our passports and boarding passes making us miss the flight

The made us waiting and held our passports and boarding pass making us miss our flights

Bad experience with the delay n long wait time for connecting flight after missing the connection flight from Doha.

The crew was fantastic and the over flight was perfect as well.

I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.

I didn't understand why I got dropped off at departures on exiting the plane at Doha aiport. I had to find my own way to immigration/baggage reclaim which wasn't easy as staff in the departure section just tell you ti scan your boarding pass. This was very poor b qatar Airways. I spent 2 hours soyung this out and once I got to get my suitcase it was delayed. So instead of getting to the hotel at about midnight I got there at three in the morning. I wonder why I upgraded to business?

Ultimate customer care humble and excellent service oriented crew , perfect timing maintained by the crew . My profound appreciation.

Terrible airlines - suffered entire flight due to food poisoning from stale food

Flight could have been better. Sandwiches provided in the meal were inedible. Service was pathetic

Very Stress free Lounges were superb. Crews were caring. I loved it.

Annoying customer pushing my seat did not make this pleasant.

Updates from pilots about delays would make them less frustrating.

Yogurt only for the last meal was not what I could eat. choice of a croissant or other item would be preferred. It's a busy time, though, so i understand.

Staff , Comfort and Food were excellent. My individual lamp did not work so I could not read, neither my novel nor the menu.

Late boarding with inconsistent excuses. Bulk head seats were very small and uncomfortable. 1 tiny candy bar and a water were only food provisions. Food for purchase was unavailable.

Undocumented cargo processung delayed flight 1 hour. After getting all the way out to take off, we had to go back to gate for 45 min + processing & refueling. :(

the headphone jack was damaged making it impossible to keep a clear sound. while it is beyond the airline's control how many children are on each flight, it becomes very difficult to enjoy the flight when there are 5 or 6 children all crying and screaming at the same time. I know there is no good solution at the industry level, but I think there are good reasons to try to develop some solutions rather than just say it is the luck of the draw. maybe you could show a seating map where children who are booked are a different color, that would allow us to know what to expect and possibly rebook to a different seat or take a different flight. maybe some of the covid-related ideas about redesigning the cabin for more privacy and hygiene could be further developed and tested. on my leg from London to Washington DC, the passenger next to us was coughing consistently for long periods of time. it was obvious she had been ill and knew it before boarding. this leads me to think we should consider additional screening measures because some of the public is no longer acting responsible or ethical in regards to covid and health protocols. just answering questions on a check-in survey does not seem sufficient to convince people to not fly when they are ill and symptomatic.

Overall, very good. It should be noted however there was a 1.5 hour delayed departure time for BA175.

Poor service. Flight attendants did not know how to serve with a smile. Boarding for the LHR to Mumbai flight was very inefficient and passengers were being bussed to a far away location to board the flight by climbing up a rollaway staircase and there was no one to help the passengers climb the 25 steps with their carry-on bags in their hands.