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Check in was horrendous! Economy took 2 hours before seeing an agent. Business class was 0.5 - 1 hour.

Self check in Kiosk did not recognize that I had prepaid for my luggage. This caused a 40 minute delay even though I had my British Airways email receipt for the prepaid luggage.

Overall, terrific service, accommodations, and experience. Only reason comfort was rated lower was because it was difficult to keep a comfortable sleeping position for the overnight flight, but I also had an economy seat.

As expected for a BA long haul flight in economy - you get what you pay for. Good leg space, in flight entertainment and food and drink provided. Staff on the return flight (overnight) we're a bit brisk and just wanted to get everyone fed and watered before turning the lights down. We're vegetarian so ordered it separately through the booking, although when we were in flight we realised there was a normal and vegetarian option anyway, and we were given vegan. This is fine, however on the return trip we were told there were no more specially ordered meals left, so be aware in case you have specific dietary requirements.

Annoying customer pushing my seat did not make this pleasant.

The crew on this flight were attentive, efficient and friendly. It really made for an enjoyable flight.

The flight itself was great… the only problem for me was the flight delayed both departure & connection.. instead of the 26 hrs (long enough) was an additional 4 hours more that took an aim to my body..other than that I’m pleased.

A little more legroom, and maybe a little bit of food

It was nice and smooth from boarding to landing. Flight crew was wonderful and very professional.

Too many passengers are bringing two large bags, neither fit under the seat so space is limited and the crew ask for many people to check bags