Pros: "I couldn’t eat the chicken for lunch, and I told the crew to change it for me and bring the vegetarian, but nobody brought anything. I was starving until the next meal."
Cons: "Take out the chicken sausage from your menu"
Cons: "Under 2 babies did not get enough milk They should have baby food items cereals, crackers or baby foods options"
Pros: "Everything was great, as the flight wasn't full, so we could relax"
Pros: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"
Pros: "The crew was polite and professional"
Cons: "The food was disgusting The plane is dirty The bags are treated badly"
Pros: "On line flight experience"
Cons: "The food has to improve especially they have to provide fresh food"
Cons: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Pros: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."
Pros: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Cons: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"
Pros: "Boarding was great as well as comfort and crew. the flight was ok"
Cons: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Pros: "I like that there are multiple bathrooms onboard."
Cons: "The rows are so narrow between seats that your roll on suitcase will not fit. You have no elbow room in your seat. People who live in England are very rude and would not let those of us seated in front of them to deplane. Too bad there isn’t someway to make people wait their turn."
Pros: "Courteous and attentive crew from baggage check in thru baggage claim."
Cons: "Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory."
Cons: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."
Pros: "The crew was very good and there was enough leg room."
Cons: "The dinner option was underwhelming."
Pros: "The crew was outstanding and the good choices were excellent"
Cons: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"
Pros: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Cons: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."
Pros: "Crew were friendly and courteous"
Cons: "Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners"
Pros: "Friendly staff"
Cons: "Lack of business class seats and no premium economy seats on this flight"
Pros: "The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew."
Cons: "Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips."
Seats actually fit a human! Snack options were a bit lame but that’s ok
Pros: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"
Cons: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
90 minute delay. Inefficient boarding, nowhere to sit at the gate. Staff rushed announcements on the plane.
On Sunday, we checked 2 bags going from Split to La Crosse, WI. Both were left at Heathrow, along with 169 others. One made it to La Crosse on Monday night and the other is still sitting in Chicago, as of Thursday morning.
Pros: "The crew and the food"
Cons: "The entertaiment selection. Should get better movie, TV and news selection"
Pros: "No the seat was not super comfortable. In fact it was not even comfortable."
Cons: "The seat size and comfort"
Cons: "Better choice of food such as prepacked salads etc not just sandwiches"
Pros: "Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!"
Cons: "Seats were so tight and uncomfortable. This was an 8+ hour flight and it was so hard to rest."
Pros: "I appreciated the courteous crew and the blankets. I appreciate the safe trip."
Cons: "Plane was delayed and I didn't like the $60 baggage check in fee. That's ridiculous. Airplane comfort in economy class is always medium. The main gripe is the $60 cost for the one suitcase."
Pros: "Crew was extremely nice"
Cons: "Felt packed in like a tin of sardines. Extremely uncomfortable flight."
Cons: "The service on the plane. And with the long 8 hour flight they gave great food service."
There was a snow storm. What else can I say. I never got home.
Pros: "Crew was amazing. Very comfy seating. On time. Great entertainment options."
Cons: "Entertainment system did not start until 30 minutes into the flight. Wifi didn’t work until a few hours into the flight."
Cons: "Very cold but that’s better than very hot. Wore my coat and your blanket. Seat bottom was very uncomfortable but I sat on the pillow you provided and that solved that."
Pros: "What flight are you talking about!? Airlines had NO SUCH FLIGHT! This household became very upset over some surprise obligation!"
Cons: "The turmoil of your false alarm!"
Pros: "Seats were pretty comfortable"
Cons: "In-flight entertainment depended on the Wi-Fi working. It did not work the whole flight."
Pros: "The flight got delayed however, it went well once in the air. Some turbulence on account of the weather but the crew were very friendly. We got free TV on account of the delay."
Cons: "The TVs were so incredibly small even on Economy Plus, it was almost a joke. Then 1/3 of the flight in my image went white and there were no other open seats to change to. The flight was United, not Luft."
Pros: "on time,quick boarding,nice&pleasant crew,online check in"
Cons: "seat is narrow and short depth.poor back and thigh support."
Pros: "Quick boarding, departed on time, arrived early, good cabin communication"
Cons: "This is a very cramped commuter jet, just one flight attendant to serve entire plane, she came by once for drinks but not a second time"
Pros: "Awesome and helpful crew"
Cons: "Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate."