Palo Alto Car Hire

Palo Alto Car Hire

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Palo Alto car hire information

Pick-up location Palo Alto
Hire locations 6

Palo Alto car hire reviews and directory

Rated no. 1
Best rated
5,7 Okay (40 reviews)
3 locations in Palo Alto
Locations in Palo Alto
675 El Camino Real
+1 650 617 0386
690 San Antonio Road
+1 650 493 0232
816 San Antonio Rd
+1 650 739 0370
  • 5.7
  • 6.3
  • 6.1
  • 5.1
  • 5.4
Recent reviews
8,8 Excellent
Jan 12 2018
Pros: Pick up was a bit crowded and not organized
Cons: Great car
6,4 Good
Jul 15 2018
not enough staff at office
Pros: occasion convenient
Cons: short of staff at location. It took me almost 1 hour to pick up the car!
7,6 Good
Dec 17 2018
Cons: I was not told about how to make use of the express drop after hours but the drop time was booked for after hours. I asked for a smaller car but was given a large one
10,0 Excellent
Mar 16 2017
Will be renting again
Pros: Everything. Great car at a great price
Cons: Nothing
3,2 Mediocre
May 6 2017
Not happy with the service provided
Cons: My booking was at 9 am and I went to pick up the car at 11:30 am, when I got there I was told that the reservation have been cancelled because i was late more than 2 hours (by 30 minutes) and that there are no cars available. The staff working there wasn't helpful and made jokes about it, and I was also given a dirty car that made loud sounds when driving. Not happy with the service, and might not consider hertz again.
5,2 Okay
Aug 31 2017
Pros: Hours of operation sunday to 11:59.9999AM
Cons: rented Hyundai Accent - I never drove that bad car.
9,2 Excellent
Sep 22 2017
Pros: accessible, flexible generous staff, nice car, very happy
7,6 Good
Apr 12 2018
Pros: Renting from this location was quick and easy. They added in a car seat for free – thanks to AAA.
Cons: The car had a bit of weird new car smell.
5,2 Okay
Apr 17 2018
You get a car but not much else
Pros: I got an adequately sized car at a price close to what was quoted.
Cons: HERTZ IS ADVERTISING LOCATIONS THAT ARE NOT OPEN. I spent $50 in taxi trying to find them and was only given a $10 discount. The reps are fully aware of the errors in the system. Also let them show you the details about the insurance in writing. Do not accept their verbal summary. The branches had few cars and the one I got was scratched up. The inspection process was done on their own so be sure to get a copy of the report and take your own pictures.
7,6 Good
Jun 18 2018
Pros: Drop off great !
Cons: Pick up took too long especially since I had a reservation. Hertz should consider having two people available to help people pick up cars
Rated no. 2
9,2 Excellent (1 review)
1 location in Palo Alto
Locations in Palo Alto
4230 El Camino Real
+1 650 424 0684
  • 10.0
  • 10.0
  • 10.0
  • 6.0
  • 10.0
Recent reviews
9,2 Excellent
Nov 9 2016
Great car, great service, pick up was difficult
Pros: Service and car were great
Cons: initial pick up was difficult with the hertz counter being so far and there was a long lineup which made out wait longer
Rated no. 3
8,4 Excellent (1 review)
1 location in Palo Alto
Locations in Palo Alto
4230 El Camino Real
+1 650 493 8888
  • 8.0
  • 8.0
  • 8.0
  • 10.0
  • 8.0
Recent reviews
8,4 Excellent
Sep 23 2016
Pick up support was outstanding
Pros: We arrived after the Business had closed down (5 to 10 minutes) and the manager reopened the business to facilitate our rental.
Rated no. 4
4,0 Okay (2 reviews)
1 location in Palo Alto
Locations in Palo Alto
814 San Antonio Rd
+1 650 843 4990
  • 4.0
  • 5.0
  • 2.0
  • 6.0
  • 3.0
Recent reviews
2,0 Mediocre
Dec 28 2016
Pros: I don't have any problems with other enterprise but just this enterprise
Cons: this enterprise just treat customer so cruel because they cancelled the customer reservation without any contact until we came to their office the 2 days before pick up day and they said our reservation been cancelled, with the reason that they called us (only 1 time without leaving any messages ) but we don't pick up phone. How about my email? Why don't they send us an email to confirmed? If this is the way enterprise serve customer then .... nothing to discuss. Thank you.
6,0 Good
Jan 2 2017
Great service, crappy car
Pros: From check-in, pick-up, and a personal drop off at our departure gate, the customer service was spectacular. I would definitely recommend this company.
Cons: The rental car was a Jeep SUV and it was a horribly uncomfortable gas guzzler. I would definitely not recommend this car.
44 travellers who hired a car in Palo Alto gave the car agency they used an average rating of 5,8

Car hire locations in Palo Alto

When to book a hire car in Palo Alto

Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days

Top tips for hiring a car in Palo Alto

  • Book your car hire in Palo Alto at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Palo Alto

What is the best car hire agency in Palo Alto?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Palo Alto are Enterprise (8,5, 12815 reviews), Hertz (7,4, 3923 reviews), and Budget (9,7, 9 reviews).

Which car hire agencies are at the airport: San Francisco Airport (SFO)?

The only car hire company onsite at San Francisco Airport is Alamo.

Which car hire companies will pick you up at the airport: San Francisco Airport (SFO)?

The only car hire company that offers shuttle or pick-up services from San Francisco Airport to off-airport locations is Alamo.

How can I find a car hire near me in Palo Alto?

Take a look at our extensive car hire location map to find the best car hire deals near you.