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Pros: After the Kigali Addisababa segment this was vastly superior with a newer aircraft

Pros: I like that it’s a direct flight from Newark to Lomé I like that it’s cheaper than over airlines I like that it’s a late flight: it allows out of state passengers to catch the flight without having to stay overnight in NY

Cons: Some crew members are unfriendly The toilets are always smelly and dirty. The floor stick with pee. Pee all over the toilets seats. Unsanitary especially when you are traveling with a child or an elderly. The TVs touch screens do not work The volume of the crew is too high

Pros: The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one.

Cons: The security in Cairo was really a joke.

Cons: Chicken was undercooked. No power outlets.

Cons: Everything

Pros: the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.

Pros: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time

Pros: Nothing. The flight was delayed and I missed my connection

Cons: My flight leaving on time

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Pros: Great airline

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: Overall Austrian was fine. Smaller plane and people were professional.

Cons: Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines

Pros: Good amount of leg space

Cons: Entertainment

Cons: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...

Cons: Thank you

Pros: Muslim food

Pros: Impressive service... amazing crew, very friendly and professional

Pros: Excellent crew, good food & movie selection.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: There are very friendly

Cons: Just continue the better services

Pros: Yes

Cons: Good flight

Pros: They help get passengers to seat and with their luggage

Cons: They insist to wake you up if sleeping to ask if you want to eat instead of leaving you alone!

Pros: Crew was amazing

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Cons: Information on arrival time was not correct

Cons: The plane is so old..,

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: Great Crew

Cons: It would have been better had we not had a delay of 50 Minutes

Pros: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Cons: Better entertainment selection.

Cons: No WiFi despite paying. No Kosher food despite ordering.

Pros: Crew was fantastic!

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

Pros: Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice.

Cons: Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous.

Cons: The chicken was undercooked.

Cons: The flight was delayed for hours in Delhi with no notice, making us spent the night at the airport. The flight was supposed to get to Abidjan around noon, but because of the delay, we missed the connection and the next available flight was the next day which would mean I missed my next flight and a work conference. In Delhi, the Ethiopian Airlines people assured me that it could be worked out in Addis, and that they could change my final destination to get me where I needed to go. However, in Addis, the employees were rude and did not even read the email that the Delhi people sent them. They would not do anything except send me to Abidjan the following day, which was useless since I already had to be in the US by then. The level of service is incredibly poor and disorganized, with many people having to wait for hours to even talk to someone and no information about what needs to be done. In the end, i had to purchase a new ticket to get to my destination. Had I known this was the case in Delhi, and that i would have to purchase a new ticket, I would have done so in Delhi rather than waiting all night and going to Addis. I fly very often and this is both the worse experience and service I’ve ever experienced on a flight, and they weren’t even able to get me to my destination.

Pros: yes. great travel and crew

Pros: Tripulación muy atenta

Cons: Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service.

Cons: Everything

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Cons: Everything was OK

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Pros: Excellent crew, good food & movie selection.

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Pros: Excellent crew, good food & movie selection.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Pros: Confort and kindness

Cons: It was too cold

Cons: Everything was OK

Pros: Great airline

Pros: Confort and kindness

Cons: It was too cold

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..