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Cons: The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action

Pros: The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste.

Pros: The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.

Cons: Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.

Pros: I like the atmosphere of the Swiss airline company, checking in, flights was excellent

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: very nice crew

Cons: my baggage was lost

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Cons: The plane is so old..,

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: The crew was informative

Cons: Inflight sandwiches

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: No hotel room for long trip

Cons: They charged us for the second bag checked in ??????

Pros: I was very late and the gate was closed but the staff helped me make it on time.

Cons: I booked on Emirates and on my way back I flew with Fly Dubai it wasn’t specified in the ticket. There were no pillows, no covers and I was freezing! No entertainment it is a downgrade from Emirates. At least the ticket should have costed less.

Pros: Nice crew.

Cons: Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane.

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: Crew were amazing, superb.

Cons: Food verity, seat comfort ability, wider range of entertainment.

Cons: Every thing is good

Pros: Amazing staff

Cons: Uncomfortable seats and poor entertainment systems

Pros: N/A

Cons: We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality.

Pros: The food its disgusting

Cons: Better service and better food

Pros: Service and entertainment

Cons: On boarding and on time departure

Pros: The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room.

Cons: I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for.

Pros: Response is the same as above

Pros: Comfort and food with good entertainment.

Cons: Crew could be trained for better service, most all were rude and annoyed that they were there.

Cons: It was a very long flight and the leg room is too small especially for a very tall person.

Pros: Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!

Cons: I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines

Cons: Qatar airport duplicTe security check

Cons: It was all good

Pros: Crew were amazing, superb.

Cons: Food verity, seat comfort ability, wider range of entertainment.

Pros: Qatar Airways is the best first class airline in the world hands down

Cons: Nothing they do a great job!!!

Pros: Great airline

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: The crew was informative

Cons: Inflight sandwiches

Pros: Everything works and quick to get to destination.

Pros: The food and entertainment

Pros: There are very friendly

Cons: Just continue the better services

Cons: It was all good

Pros: Crew was amazing

Pros: Newer plane, crew was amazing, seats were adjustable

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: Yes

Cons: Everything was good

Pros: KLM are our airline of choice. A great full-service carrier with impecable standards.

Cons: Nothing

Cons: Crew members in Amsterdam were very rude and disrespectful

Cons: Information on arrival time was not correct

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest