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Cons: On time performance

Pros: Small aircraft, good service on board with a friendly staff.

Cons: It is too expensive

Cons: The airplane was very old with non reclining seats and no entertainment coming back. The pilot and flight attendant seemed to be in training and confused and that made all of us uncomfortable.

Cons: The flight attendant continuously communicated to me in her native language despite the fact that I did not understand. They should be informed that not all Africans speak the native language.

Pros: The crew was friendly, helpful and hard working.

Cons: Departure was delayed 2 hrs due to a leaking waterline. We stood on the ramp for 40 min waiting for the initial repair and after taxing to the runway, we turned back due to the repair not holding, going back to the bay for another repair which closed all 4 centre toilets.

Pros: plane felt comfortable

Cons: SAA always has problems with the tv screens, also the flight was empty and I asked for extra food during the services and flight attendant seemed to have a problem with it

Pros: Great crew, great vegan food (order ahead!).

Cons: Ground crew disorganized and unfriendly in both Joburg and Windhoek

Cons: Plane is old and systems worn out. Seats uncomfortable, little leg room, no premium economy and entertainment system didn't work. I have flown nearly 2 million miles and this has to be one of the worst planes I have been on.

Pros: They accommodated my vegetarian need & served everything very efficiently and fast

Cons: The crew made us nervous because the safety talk was a little too much in details ...

Pros: The girl at the check-in counter was efficient and interlined my daughter's bags to Sydney. Much appreciated. The flight was almost on time, which was good.

Cons: Late and clearly Air Botswana knew it would be late. No information to passengers other than "wait and it will be here..."

Pros: The snacks were wonderful. The crew were amazing!

Cons: The plane is small and noisy, but the ride was not bad!

Cons: The flight was delayed by an hour.

Pros: Easy Boarding No Fuss

Cons: On time performance

Pros: Quick and comfortable - very professional

Cons: The airplane was very old with non reclining seats and no entertainment coming back. The pilot and flight attendant seemed to be in training and confused and that made all of us uncomfortable.

Pros: The airport is easy to navigate & people are helpful. There was no entertainment and minimal food...should have an option for n/a.

Pros: Plenty of empty seats so extra space.

Cons: Most Air Botswana flights have a decent sandwich but just rubbish snack food on this one.

Pros: Check in laddy was disinterested, arrogant and rude. Horrible experience...she was a smart a**. I complained to her supervisor