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Cons: Being on time for a change

Cons: Extremely poor timing and communication. Departed over 2hr late and missed landing to the correct airport by 10 mins and so had to divert to an airport an hour away with poor coordination

Pros: Yes

Cons: Better food choices.

Pros: The crew was great.

Cons: Seet could be more comfortable.

Pros: The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane

Cons: Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours

Pros: The plane was nice and the entertainment on the flight was great! Flight crew very friendly.

Cons: Our plane was delayed multiple times and we were not provided an explanation as to why. For as expensive as this fare was the fact that Delta was at fault for the delay and did not offer any compensation for that delay is frustrating. A few extra free snacks doesn’t cut it.

Pros: The crew was so nice and funny!

Cons: The food could be better, but I understand ultimately what it is: mass produced. The pretzel bread is good. The chocolate chip cookie is great. The ice cream is great. The lemon and something cheesecake dessert was too lemony for me, but my mother would have loved it.

Cons: Faster lines at check-in. More courteous security personnel

Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!!

Cons: More legroom.

Cons: Being on time for a change

Pros: N/A

Cons: The flight was delayed too much for the connecting flight to Leeds. Detour to Vienna - Amsterdam - Leeds. I had to run to catch the Amsterdam flight - not easy for 72 yrs old with newish hip! Now 2hrs at Schippol and may get home by midnight.

Pros: Excellent fly, comfortable seat, on time

Cons: Very spice food

Pros: I did not

Pros: Nice friendly crew, happened to mention it was our anniversary and they kindly presented us with a glass of champagne from the posh end!

Cons: For an hour and one half flight the seats were tolerable. Anything longer than that would have been torture.

Pros: Nice friendly crew, happened to mention it was our anniversary and they kindly presented us with a glass of champagne from the posh end!

Cons: Delays in the food service occurred because the credit card machine stopped working. Rather than stop the purchase food options they continued which meant they could only reach row 16 by the time our flight began its descent. Since were in row 19, we were not offered any food or water, during lunch.

Pros: The planes departed and landed on time.

Cons: My bag remained in London during flight change.Have direct flights to avoid such cases.

Cons: Terrible boarding procedures, plane was way too big for the gate assigned. Had to wait on the tarmac for a ‘starter’? For about 20-30 after a after boarding finished.

Pros: Wonderful crew!

Cons: It is impossible to get comfortable in those seats.

Cons: The phone number to contact BA in Italy started with 02, didn’t work with a cell phone needs a country code. The check in staff were ok, but the disability support staff in both Rome and London were EXCELLENT and the cabin crew were great.

Pros: Yes

Cons: Better food choices.

Cons: More legroom.

Cons: Delays in the food service occurred because the credit card machine stopped working. Rather than stop the purchase food options they continued which meant they could only reach row 16 by the time our flight began its descent. Since were in row 19, we were not offered any food or water, during lunch.

Pros: Crew was super friendly!

Cons: The preferred passenger security line was a total scrum - worst part of our holiday

Cons: It appeared that check-in staff had never dealt with a mobility scooter before

Cons: The food was fantastic also the crew.

Cons: The seats are not just uncomfortable, they are awful. Worse than Wizzair!

Pros: My flight with Qantas was late and I missed the flight, they refused to move me to a later flight even though I had a paid ticket!

Pros: The crew were really welcoming, which is not always common on BA.

Cons: The entertainment system is tired, and the selection could be a lot better.

Pros: Great pilots and communication. Good boarding and gate crew.

Cons: No entertainment, limited drink service. Flight was rerouted and very poor reimbursement provided.

Cons: The food was fantastic also the crew.

Pros: Excellent fly, comfortable seat, on time

Cons: Very spice food

Pros: The crew did their best to maintain morale.

Cons: Considering this flight was delayed two and three quarters of an hour, and as we remained on board with no refreshments offered except a small glass of water during this time, it was not a pleasant experience.

Pros: My flight with Qantas was late and I missed the flight, they refused to move me to a later flight even though I had a paid ticket!

Pros: Excellent fly, comfortable seat, on time

Cons: Very spice food

Pros: Great pilots and communication. Good boarding and gate crew.

Cons: No entertainment, limited drink service. Flight was rerouted and very poor reimbursement provided.

Pros: Friendly crew

Cons: Food was terrible. Aircraft not clean. Almost 2hrs delay.

Cons: British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations

Cons: It appeared that check-in staff had never dealt with a mobility scooter before

Pros: Wonderful crew!

Cons: It is impossible to get comfortable in those seats.

Cons: Better choice of food such as prepacked salads etc not just sandwiches

Pros: Crew was super friendly!

Cons: The preferred passenger security line was a total scrum - worst part of our holiday

Cons: Terrible boarding procedures, plane was way too big for the gate assigned. Had to wait on the tarmac for a ‘starter’? For about 20-30 after a after boarding finished.

Pros: Friendly crew

Cons: Food was terrible. Aircraft not clean. Almost 2hrs delay.

Pros: I did not

Pros: The crew was great.

Cons: The seats are very close together and uncomfortable. The quality on the screen was poor.

Cons: The food was fantastic also the crew.

Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!!

Cons: Connector was late so I’m stuck in London til tomorrow

Pros: The crew was great.

Cons: Seet could be more comfortable.