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Cons: Flight departure change 10 min earlier was not emailed. Total confusion and communication problems for boarding. In addition the shuttle bus was sent to the wrong airplane and had to return 3 times.

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Pros: Super confortable

Pros: I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service.

Cons: Row was very crowded. Seats much too close together.

Pros: Food was really good and no delays. Entertainment also really good.

Cons: Can't really think about something.

Pros: Everything was great.

Pros: -

Cons: Entertainment didn’t work, big delay broken seat

Cons: I missed my international connection because flight was three hours late.

Cons: I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA.

Pros: the crew was attentive.

Cons: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Pros: The B757

Cons: The time to switch plane it was too short almost missed the plane

Pros: Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay

Cons: 2 hour delay...and once in seat it was too hot with traffic of planes in front of us.

Pros: N/A

Cons: N/A

Cons: My wife and I couldn't sit together regarless of how much money we wished to spend on reserving seats.

Cons: Flight got cancelled

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Cons: KLM crew exceed our expectations

Cons: Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it

Pros: Nice and attentive crew Big a330 plane with great business class

Pros: Excellent service from the crew and prices were good.

Cons: The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight.

Pros: fresh baked bread!

Cons: fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered.

Pros: Staff is nice and polite.

Cons: Need more movies choice and TV

Pros: qatar airways is able to accommodate my low sodium diet

Cons: headphone for entertainment did not work

Pros: The crew was nice but never got the menu.

Cons: The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians.

Cons: Lots of noisy babies / young children

Pros: amazing

Pros: Fabulous service

Cons: Not a thing

Pros: The crew were really friendly and made sure we were looked after.

Pros: The airplane crew were very reassuring

Cons: Gate was changed 3 times and flight was delayed 2 times too!

Pros: Newer aircraft. Fantastic service

Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Pros: My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself"

Cons: The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time

Cons: - The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool.

Cons: No delay in boarding

Pros: Leg room is spacious.

Cons: Overall good..

Pros: The seat was not up to the usual Emirates business class standard. The lights were never completely dimmed.

Cons: Too many security checks at the airport. multiple times opening bags even after through security and scanning. Meal times were at weird times. Dinner at 5am??

Pros: G

Cons: G

Pros: Excellent crews

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Pros: Nice crew. Smooth flight :)

Pros: The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room

Cons: The food could have been better. Honestly much better

Pros: I love the entertainment and frequent availability of food and drinks

Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Cons: No Gin & Tonic Bus transfer to airplane for international flight? Twice...?

Pros: crammed seats, meh food first experience with ethiopian, wasn't great

Pros: The crew was amazing and the flight was smooth

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Cons: The delay time was too much for no proper reason

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Cons: The plane is so old..,

Pros: Seat was comfy and spacious for economy class

Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Cons: Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!

Cons: Flight attendant in First class was visibly frustrated and unfriendly. He was not helping with my simple request for a blanket. Also, the were no food service in first class.

Pros: There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat.

Cons: The check process was ridiculous. There not enough room in the box for me to explain my experience but the ticket agent lied to me, said he couldn't take my bag until I got a paper receipt and boarding pass from a kiosk despite having had pre-paid for my bag and digital boarding pass. 25 mins wasted

Pros: Very friendly and cooperative crew. Entertainment is well upated with latest media.

Cons: Nothing

Pros: From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays.

Cons: On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!

Pros: It was an okay flight. Nothing spectacular!

Cons: Shorter lay over Better entertainment choices The inflight charging was a joke, did not work in both sectors .

Pros: Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave.

Cons: The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane.

Pros: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Cons: Paying more attention to bags transportation between plains

Pros: Free entertainment, excellent food

Cons: Cabin was too warm; unable to adjust air at seats

Pros: The crew

Cons: More support

Pros: Everything alright

Cons: maybe they can offer more snacks on the plain

Pros: I really appreciated that my bags were not lost

Pros: Great crew!!!

Cons: Nothing

Pros: Your crew were great.

Pros: The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room

Cons: The food could have been better. Honestly much better

Pros: I liked the fligth attendant

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Pros: Efficient airline, friendly staff.

Cons: Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money.

Pros: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Pros: Screen.

Cons: Attentiveness of crew member . Movie selection could be better