R13 021 Find Cheap Flights to Granadilla

Decrepit planes, poor business class layout designed to maximize revenue, no decent movie selection.

The boarding process was chaotic at LHR and the seat was not as comfortable as other airlines....

I don't know about the others but the flight attendant that took care of us had the absolute wrong approach "how do we dare asking for water or anything else for that matter"

No WiFi in either flight. No leg room, the seat in front of me left dents on my knees and the tray was so low my knees propped it up if I tried to use it.

The crew was very nice and pleasant. We were very reluctant to book our flight with British Airlines because we had bad experience with their flight attendants on the previous trips, they were rude and not helpful.

It was a good experience, especially travelling with a baby and their accessories

Boarding was poor. Why are first class passengers not boarded first?! Bus to the plane and then held on a packed bus because we were waiting for people on the bus before to finish boarding. Seat belt on the fist clas seat is very uncomfortable, cutting into your neck. Other than that crew, seating and food were all excellent. Entertainment, as usual - rubbish.

Three major things that led to my low rating, 1. Internet wasn't available for the whole time, and 2. TV became available way into flight, after numerous system reboots, and 3. Food is not good at all.

Online check-in 24 hours in advance something seems not so easy to check in to pick seats and to print a boarding pass

Terrible service especially for premium economy. Much more comfortable seats on other providers