High season | August |
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No entertainment available on flight. Seating too cramped fir an average adult.
No entertainment available on flight. Seating too cramped fir an average adult.
When you pay for seat selection but there website doesn't allow you to check in, they shouldn't force you to a middle seat where both random people around you invade your seat
Stewart's and Stewardesses were kind amd polite. Pilot communicated very well. Will definitely fly British Airways in the future.
the headphone jack was damaged making it impossible to keep a clear sound. while it is beyond the airline's control how many children are on each flight, it becomes very difficult to enjoy the flight when there are 5 or 6 children all crying and screaming at the same time. I know there is no good solution at the industry level, but I think there are good reasons to try to develop some solutions rather than just say it is the luck of the draw. maybe you could show a seating map where children who are booked are a different color, that would allow us to know what to expect and possibly rebook to a different seat or take a different flight. maybe some of the covid-related ideas about redesigning the cabin for more privacy and hygiene could be further developed and tested. on my leg from London to Washington DC, the passenger next to us was coughing consistently for long periods of time. it was obvious she had been ill and knew it before boarding. this leads me to think we should consider additional screening measures because some of the public is no longer acting responsible or ethical in regards to covid and health protocols. just answering questions on a check-in survey does not seem sufficient to convince people to not fly when they are ill and symptomatic.
Overall, very good. It should be noted however there was a 1.5 hour delayed departure time for BA175.
Way better than EasyJet 😊seats more comfortable, staff quite nice. We were offered a free cup of water and a small snack, something EasyJet don’t offer. Departed on time and arrived ten minutes early. A pleasant experience
The flight and the staff was excellent. Only bad thing is no entertainment and you have to pay for anything other than water.
Poor service. Flight attendants did not know how to serve with a smile. Boarding for the LHR to Mumbai flight was very inefficient and passengers were being bussed to a far away location to board the flight by climbing up a rollaway staircase and there was no one to help the passengers climb the 25 steps with their carry-on bags in their hands.
Chaotic boarding at JNB, last minute gate change with no announcements.
Excessive delay without proper communication. Mediocre for a BA flight.