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Pros: "Very spacious."
Cons: "Not having a bunch of crying babies."

Cons: "Food"

Pros: "Definitely pick comfort plus on this flight if you can. You can walk around a lot more on this flight compared to other flights. Food was really good! Recommend the overnight flights...."
Cons: "More leg room would have been nice..."

Pros: "The food was exceptional! I’d order it again at a restaurant if I could!"
Cons: "Still normal awkward/tight economy seat. It’s to be expected but the coat hook and free slippers make it better than a lot of other airlines."

Pros: "Crew and service was amazing"
Cons: "Paid $28 for internet and it didn’t work"

Pros: "Flight to Atlanta was good going to watch a movie. Missed our connecting flight in Atlanta due to sitting on the tarmac for 25 minutes"
Cons: "Do not put your connecting flights one terminal miles away from the other terminal"

Pros: "The crew and entertainment options are great. Relatively comfortable seats by today's standards."
Cons: "Literally any of our flights could have been on time. None were."

Pros: "Departure dealyed more than 2h."
Cons: "Flight crew begging for good score/rating. They literally did nothing. No service. No nothing. Why would you get a 5 when you literally did nothing. Maybe a 3 at best. But pleading for a 5. Sorry. You get a 1"

Cons: "Food. Phone charging at seat, entertainment screen."

Cons: "Not cancelling our flight"

Pros: "The crew was great. Honestly, they remembered my face and greeted me when I saw them that night in the hotel."
Cons: "I can't think of anything. I had great service on the ground and in the air. All the personnel were kind and helpful."

Pros: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."

Pros: "The crew was polite and attentive the entertainment was good. Every thing else was pretty disappointing. The bathrooms onboard were pretty Dirty. The flight was delayed and no overhead baggage space. For such a long and delayed flight they gave me one pack of cheez it. Terrible value for money :("
Cons: "More snacks considering the delay. Maybe even a some sort of credit for my time wasted."

Cons: "No WiFi. Little service."

Pros: "Good communication about weather and delay"
Cons: "No delay. Consider dropping the $75 standby fee."

Pros: "Crew was very friendly and helpful seats and movie were awesome!!!"

Pros: "The entertainment on the plane was nice. One of my airphones did not work."
Cons: "If the screens were updated and a little easier to touch."

Cons: "Plane too small to have any on board entertainment"

Cons: "Notify the delay quickly"

Cons: "Seats are so small. Flight was delayed."

Pros: "Great service from boarding to landing"

Cons: "Going to Delta today to see if they can help me...we'll see!"

Pros: "The crew did their best to accommodate for the hot mess."
Cons: "The temperature was unbearable. My dirt and pants were soaked with sweat. It was very hot."

Pros: "The crew was nice, helpful abd friendly. Very seemed glad to serve us."
Cons: "The seats were so close that we could not sleep. You couldnt put your head back or down on table even with pillows. Will not fly Delta again on long flights."

Pros: "Friendly crew and on time flight"
Cons: "N/A"

Pros: "Television"
Cons: "No drinks or snacks"

Cons: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"

Cons: "My luggage is lost."

Pros: "Friendly"
Cons: "Wouldn't let us check in til right before so our family was split all over the plane"

Pros: "Friendly, leg room, on time."

Pros: "Snacks & drinks & TV movies good"
Cons: "One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position"

Pros: "Nothing"
Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."

Pros: "Comfort Plus seating was good for the long flight, lots of choices for entertainment."
Cons: "Some crew members were rather cold in their manner, either disinterested or grumpy. Electric outlet didn't work. On screen entertainment touch screen was very difficult to use (unresponsive to touch)."

Pros: "The in flight entertainment was superb."
Cons: "I have no complaints."

Cons: "Bought a brand new suitcase and Delta staff broke one of the wheels!"

Pros: "Excelent service"

Pros: "I love the snack choices and that entertainment was provided."

Cons: "Older plane and seemingly frustrated crew. They had very little patience."

Pros: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Cons: "The food could be better."

Cons: "Seats not very comfortable-very close quartered"

Pros: "Nothing"
Cons: "The staff"

Cons: "Delayed for an hour and fifteen minutes"

Cons: "The flight attendants were unfriendly and borderline rude. I felt like when I asked for anything or was just up stretching my legs that I was bothering them. There was also quite bit of turbulence in the first two hours- I have traveled a lot and I felt like it took the pilots too long to find a smoother altitude."

Pros: "Seat and headrests especially were nice"
Cons: "Very bumpy rides in both cases"

Pros: "Friendly crew"
Cons: "Seats too close. Food lacks salads. Fruit salad tasteless--fruit not ripe--looks good, but no taste."

Cons: "cramped in economy class"

Pros: "Crew"
Cons: "Having delayed flights"

Cons: "Delta didnt wrap car seat in plastic while it was raining so it was soaked"

Pros: "Great Service and amenities for a great price!"
Cons: "Nothing"

Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Cons: "Bigger seats the new ones are way to narrow"

Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Cons: "Delay due to strike"

Pros: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Pros: "Newer plane, crew was amazing, seats were adjustable"

Cons: "Fix the damn KIOSKS at Vienna!"

Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Pros: "The crew are amazing! Attentive and friendly."
Cons: "The seats could have been bigger."

Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"

Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"

Pros: "Good"
Cons: "Nothing"

Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Pros: "Face recognition was amazing"
Cons: "Too hot on plane"

Pros: "Great service"

Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"

Pros: "Great food"
Cons: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Cons: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Cons: "They stole my money"

Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"

Pros: "Good multi media access and content"

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Cons: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Pros: "Comfort economy well worth the extra."

Pros: "staff was fine"
Cons: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Cons: "OLD OLD plane with hard seats and tiny screens"

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"

Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Nothing"

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"

Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."

Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Pros: "We love the flight all the way"

Pros: "La puntualidad"
Cons: "La comida"

Pros: "Stewardesses were pleasant"
Cons: "I had a basic economy so there was nothing I could have changed. The flight was good and captain alerted us frequently of status. Overall good"

Cons: "Everything could be improved. out dates seats, monitor old movies. My hand luggage which I checked in came ripped. not much space for hand luggages."

Pros: "Comfort was great"
Cons: "Mu flight got delayed...but that wasn't in anyone's control so...."

Pros: "It was a stressful experience, arriving late for ur connection flight and find out u cant get to ur destination. I would say that they did compliment us with a very nice hotel so i apologize for the bad review i understand u cant do anything about the weather but was amazed with the hotel"

Cons: "In both flights the in flight entertainment don’t work, you need to pay for a service that is free in other airlines"

Cons: "Unable to choose seat"

Cons: "I do my best to avoid United because of the terrible service I seem to always receive, and this time was no different. After 3 hours of waiting for a delayed flight, I was 10 min late to my connection (United's fault!!) and forced to sleep in the airport over night. This is unacceptable behavior from any airline and only reminds me yet again why I do not fly with United. Worst experience."

Pros: "economy seats"
Cons: "non veg option for snack. all other food was good option"

Cons: "my reservation was cancelled by united with out checking with me."

Pros: "What isn't there to like about first class?"

Pros: "Ive been delayed at the airport since 9 am it’s is now 9:41 pm and finally switched to an American Airlines flight so I can get home. Good thing I did because now that same flight is delayed until 8:45 tomorrow morning."

Cons: "2 suitcases out of 6 came broken, the airline did not accept any claim because they say the type of damage is not covered!!!"

Pros: "The staff were above and beyond on the flight. At the desk pre-boarding, they were not helpful or friendly."
Cons: "Packed in like sardines! My second middle seat on this trip! And those were the only ones in my lifetime (never again!). Overcrowded and I won't book/fly again with that cheap flight (I forget what it's called but it's limited in every way)."

Pros: "The friendliness of the crews."
Cons: "The landing was a little bumpy."

Cons: "Everything"

Cons: "I think, on a five hour international flight that you should not have to pay for your entertainment. Really cheap. And if you have a couple of kids? Since the Go App works for free in the states, why can't they offer that."

Pros: "I liked that the plane didn't crash"
Cons: "The TV played a commercial that advertised all the shows and movies you could watch which lasted the duration of the flight WITHOUT the option to turn the TV off. Maddening. Just madness."

Cons: "Stale pretzels"

Pros: "Friendly crew. I could understand the pilot. He had to tell us we were skirting weather and would be delayed in landing. But he was clear and professional, which made it easier to take."
Cons: "No one can like the seats these days on almost any aircraft. Not enough leg room and the seats curve your upper body into some unnatural position."

Pros: "The meal that was served was exceptionally good."
Cons: "Is it really that much more expansive to provide complementary movies - personally I never watch the movies but many passengers do - I did not notice anyone who purchased this service."

Cons: "My connection was clear across the airport, it was quite the trek when the second flight was already boarding"

Pros: "Nothing"
Cons: "Indifferent staff, absolutely no customer service Flight late, no food, no entertainment, seats extremely cramped, packed in like sardines, no personality at all, just attitude- get through it, provided basics, waited 20 min for first bag to appear in luggage carousel too, nothing good about it! It would be revolutionary if one airline valued their guests and showed it! Instead of cattle they manage and transport"

Cons: "I had a seat that had a monitor that was steaming code in front of me for 6 hours. It couldn't even be turned off. The only thing the crew offered was a piece of cardboard to cover it up. "If you download the United app you can pay to stream movies." I hate United and I don't use that word often. I would much rather give praises than complaints. Pay extra for food, entertainment, emergency isle seats... not that the tickets didn't already cost me a fortune. Crew even gave me grief about hanging up my suit!?! I flew to Thailand recently for less than flying to Texas, and everything was included, comfortable, and FRIENDLY. NOT UNITED."

Pros: "I didn't like anything"
Cons: "They say I miss check in by 1min. There was no more flights to NY. I told them to connect me to Bradley in Connecticut, they say no they can only get me flights on. My original destination. In which they don't have any. They send me all the way to Newark. So i had to find my way to NY then to CT. The TSA officers that work at this airline are awful. Overall experience was horrible. I would give it zero stars if I can."

Cons: "We had to sit on the runway for about 40 and it was hot on the plane"

Cons: "Terrible delays and little to no communication."

Cons: "Support for all Android platforms needs to be updated."

Pros: "The pilots"
Cons: "It's united."

Pros: "Nothing"
Cons: "The fact that my wife and I were not able to check in at kiosk is a technology problem, and then we waited in line forever as United tried to deal with other large group of problem customers. Because if their bad service we missed cutoff, even though I had already checked In and we had no checked bags. We We were forced to pay for hotel our of our pocket, get another rental car, and change itinerary to have to go through Denver to get back to Chicago and arrive a full day later, causing havoc with work schedule and coverage for kids. Thumbs down United! I used to be 1K with you, this Is why I don't fly this airline often."

Cons: "I am young but I am in heart failure and have an artificial heart. I had requested wheelchair service so I didn't overexert myself at the airport and was wheeled right up to the gate. There were two other older passengers in wheelchairs, one on either side of me. When it came time to pre-board flight attendants came up to both men and helped them on board. They ignored me. Then they announced regular boarding. I had to remove my bags from my lap and get up out of the chair and go to the gate to say I needed to preboard. The man looked annoyd and said they had announced it. When I explained how no one came to me but they did the others he said I could go now. I said I needed help with my bags and he acted VERY surly and put out. He did help me but I felt like they assumed because I was young I couldn't possibly be sick and treated me like a liar."

Cons: "So, late, rude flight attendants."

Pros: "Fast, friendly and accurate service to our destination"

Pros: "Ended up buying a flight on American Airlines, will never fly United again. God help you if you have a disability!"
Cons: "I was kicked off the plane for telling the flight attendant as I have a 1000 times that I have anxiety while flying. She said I'm not risking our flight. Tried getting a refund and have not! The airline is trying to say I never made the flight! I took AA first class and guess what. Best expierence so far!"

Pros: "Pleasant flight crew"
Cons: "Tight connection. Never seems to be assistance from crew to help those with tight connections deplane first. Luckily in same concourse"

Pros: "Chairs, charging stations onboard, courteous flight attendants, onboard entertainment."

Pros: "I have absolutely nothing to say good about this airport"
Cons: "We were canceled (our flight in Newark) were herded around like cattle and then left to fend for ourselves .. With no apologies .. We got jumbled around to three different flights until we found one that would fit they try to get us on one flight and boarded in like 45 minutes and there was no way were going to make it manageable us around again , it was awful.."

Pros: "Norfolk is always good and professional"

Pros: "It was nice and smooth and I had an empty seat in between, it doesn't make 5 stars because I was in coach."

Pros: "The accuracy"
Cons: "The chairs"

Cons: "The departure was late. There was no explanation nor apology. As a long term and faithful Alaska Airlines customer I was shocked that a plane would not leave on time and act like it was par for course. Ehhh so what? I'm an older woman and needed help with my overhead luggage. The very young male attendant saw me struggling and just said that is not going to fit and walked toward the front of the plane. No offer to help whatsoever. The plane was small and uncomfortable"

Pros: "I didnt like it at all"
Cons: "That ac was always wrong so temperature never refreshed. That made impossible to enjoy this trip at all."

Pros: "Flirt wasapearme on time and ver y good tiamina arrival"
Cons: "Snack"

Pros: "Sorry, it! S not just United, but plane travel has now become a cattle call. No legroom, nickel and dimed for everything, the padding of flight durations to try to ensure on time arrivals, etc.... if I have to travel by air - I will use southwest Airlines - which I cannot believe I would ever say."
Cons: "The entire experience - excluding the sevice provided by most of the team. It isn't their fault."

Cons: "No cash food and beverage"

Pros: "Had no problems!"
Cons: "Seats were very uncomfortable and very tight."

Pros: "Something to entertainment"
Cons: "Dont have music or screen tv"

Pros: "Nothing"
Cons: "Had to change plans because the septic line wasn't taken care of so the lines were frozen. The plane wasn't warmed up for us to board. We were told to exit the plane and go to another terminal but never explaned to take the shuttle . I took the Tran and had to go back through security and almost missed the plane. I was the last person to board. This was my 1st time traveling to that airport. No way to know that the Tran would require me to pass through security checkpoint again. Get better communication with people. The lady at the desk was just saying go to terminal A! They should have had a person directing all of us to go to the shuttle and bussed us to the terminal."

Pros: "The food ? What's food?"
Cons: "That's only give wather!... Is ridiculous"

Pros: "It was awesome fckin amazing"
Cons: "Nothing"