Find cheap flights from Johannesburg to Ecuador

Pros: "Crew was great, on time flight, clean plane."
Cons: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Cons: "Bigger seats the new ones are way to narrow"

Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Cons: "Information on arrival time was not correct"

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Pros: "Just as I expected. And I made my last connection easily."

Cons: "Don’t be late"

Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"

Cons: "The plane was very hot"

Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"

Pros: "I love the food"

Pros: "My seat at the window was great and the staff really friendly and courteous!"

Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Pros: "Friendly staff"
Cons: "Leg room"

Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Cons: "Nothing special"

Pros: "Great service"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."

Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Pros: "On time"

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Pros: "Very friendly and helpful personnel."

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."

Pros: "Short-hop flight, fit for purpose."

Pros: "Thankful for coffee being served without charge. Not all airlines do that."

Pros: "Good multi media access and content"

Pros: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Pros: "Comfort economy well worth the extra."

Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Cons: "Service"

Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."

Pros: "We love the flight all the way"

Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Cons: "Nothing​"

Pros: "La ponctualité."
Cons: "Variété des boissons proposées."

Pros: "Clean plane , good crew ,"
Cons: "they didn't load my baggage from flight 1 to 2"

Pros: "Crew are the best!"

Pros: "How great everyone was and smooth sailing."
Cons: "Made sure the flight was not over booked."

Pros: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Cons: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Pros: "The crew was perfect"
Cons: "No wi fi on the plane."

Pros: "Cops is always a good reason to flight"
Cons: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Cons: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"

Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Cons: "Thé qualité officielle the images"

Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Pros: "Nothing !! Such a bullshit flight ever !!!"
Cons: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Pros: "The crew was nice and the seat comfortable."
Cons: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Pros: "Crew was nice."
Cons: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Cons: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Pros: "Amazing crews!"
Cons: "N/A"

Cons: "Too much time spent at boarding. On luggage missing."

Pros: "The crew was pleasant and boarding efficient I lucked out with first class"

Cons: "boarding wasn't good."

Cons: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Pros: "Plane was new, and seatback screen responsive and functional."
Cons: "Economy seats not very comfortable, very tightly packed together"

Pros: "The airplane"
Cons: "Nothing"

Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Pros: "Food was ok."
Cons: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."

Pros: "Everything. crew friendly and food/drinks the best"
Cons: "Nothing...all was wonderful"

Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Pros: "Cheap ticket"
Cons: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Pros: "Boarding this large plane went relatively quickly and orderly."
Cons: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Pros: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Pros: "The free glass of red wine when the plane finally took off."
Cons: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Pros: "Average"
Cons: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Pros: "I liked the crew, they were professional and tried their best"
Cons: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Pros: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Cons: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Cons: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Pros: "Flight attendant was very nice."
Cons: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Pros: "Nothing particular"
Cons: "Nothing particular"

Pros: "It es a good flight back"
Cons: "Items missing on duty free purchases"

Pros: "Always like Air France. They are in tune with keeping the traveler updated."
Cons: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Pros: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."

Pros: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Cons: "nA"

Pros: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Pros: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Cons: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."

"My flight was cancelled and I wasn’t even notified!!! Horrible service!"

Pros: "Crew was great. Plane was clean."
Cons: "My bag could have arrived with me in Des Moines. Instead I had to go back and pick it up the next day."

Pros: "The crew members are friendly and efficient in getting people on and taking off. Even with flights being full in all segments, it was smooth and fast to get people on and sit down."

Cons: "My eyes were watering and my nose was itchy for the entire flight and I had to hold back sneezes and I think there was something in the air on the plane that was causing this to happen. I was double-masking and I do not have allergies. I wonder if it had to do with the chemicals used to disinfect the plane between flights? I was not very comfortable, to say the least. Everything else was great, though, but I don’t think I will be flying again anytime soon."

Cons: "board families with infants and children first"

Pros: "Nothing."
Cons: "The crew’s attitude. Forcing me to check my bag when there were plenty of spots overhead. Telling me my carryon, which fits perfectly under the seat, isn’t allowed to go under my seat. The crew and gate attendant were rude. Poor service. Poor flight."

Pros: "Flight was delayed so we missed our connecting flight. Airline scheduled us for a replacement connector that was a 7 hour layover."
Cons: "Hold the next flight for ten minutes. Half of the plane was on the delayed flight from RDU and missed their connecting flight."

Pros: "Nothing because the fly was delayed"
Cons: "The flight has to be on time"

Cons: "WiFi entertainment not working"

Pros: "The coffee was hot?"
Cons: "Communication was awful. Make flight attendant had less personality than a dusty brick. Idiot behind me was leaning on my seat so I couldn’t recline. It was just probably one of the worst experiences I’ve had flying."

Pros: "Sears are still too narrow."
Cons: "I wish I could of finished my movie !!!"

Pros: "Arrived safely"
Cons: "The flight was delayed 6 hours weeks before which made the return really inconvenient for my schedule. Then the flight was delayed on the day of the flight until the next day. I did not get to the hotel room until 3:30 AM- 3 hours sleep then back to airport only to have the flight delayed again."

Pros: "I liked the ability to choose my meal ahead of time."
Cons: "Pre-boarding drinks could have been offered to all business class customers, but again, the flight attendants with American aren’t as customer service oriented as those from Delta."

Cons: "Who is at fault for running out of de-ice solution and making us sit on the tarmac for almost 3 hours in a plane with ventilation turned off? The apology and last minute glass of water were not enough. Terrible customer service."

Cons: "More seat room side to side"

Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."

Pros: "Perfect!"

Pros: "We finally got to Aberdeen"
Cons: "Departure times were changed, plane had mechanical problems flight delayed almost 4 hours, we missed our connection. The American Airline was closed. We called 3 times totaling over an hour to get a flight the next morning. We had to book and pay for our lodging & dinner (2 rooms for 6 people) A nightmare of a trip!!!"

Pros: "Everything was on time and had a early arrival east a great flight the crew we're friendly and all crews we're on too of there game thanks AA"

Pros: "On time, not completely full, good staff at gate & on plane"
Cons: "All good."

Cons: "Plane was hot, dinner was a sandwich that was still frozen and the attendants weren’t friendly."

Pros: "Had been expecting middle for all four,so this was great."
Cons: "Guess I need Bose noise canceling headphones after all."

Pros: "Overall smooth. No delays. No major roadblocks."
Cons: "There was some type of leak above my seat that would periodically drip on me."

Pros: "I liked the food and the fact that we had booked good seats in Economy so we were comfortable."
Cons: "We weren't able to choose the movies etc. We were forced to watch what the airline picked on a big screen. Old plane."

Pros: "Roomy leg room"
Cons: "Plane to start,delay loading,dlaying taking off.almost hour late arriving."

Cons: "2 hour delay. Then when beginning to taxi out, a person gets sick, and we head back to the gate. We wait another 20 minutes as the passenger decides whether to continue on (at that point it should not have been their decision). We then are told, the passenger has elected to take a later flight, and there will be a bit more delay as they find his/her baggage."

Pros: "The flight was smooth sailing from the beginning to the end and the meal service was good."
Cons: "A little bit of turbulence during the final descent into the airport made it a bit uncomfortable."

Pros: "Luggage made it without being stolen"
Cons: "Too many delays.. 2 of the 3 flights were delayed and I missed my original connecting flight in Miami"

Pros: "We shopped price, this was the most affordable flight for us."
Cons: "Getting seat reservations should be easier and sooner."

Pros: "Flight crew very friendly."
Cons: "No entertainment so 1 star rating. Kind passenger switched seats so I could sit with my husband and son. Would have had to sit behind them if not for her. Paying extra for isle seats was a surprise."

Pros: "After the nearly 9 hours of delays, the seemingly hastily assembled crew appeared to be equally annoyed, but got us through to MIA."
Cons: "Same. The flight crew and stewards were mostly also angry in demeanor."

Cons: "Late, missed connnection. Terrible"

Cons: "Our bag was never transferred to the continuing flight. Then it took a week to catch up with us. When we complained to American they just passed the buck to the final carrier, but I think the mistake was theirs."

Cons: "Lost my next flight connection because this flight was not on schedule."

Pros: "Friendly flight attendant and arrival earlier than expected"
Cons: "There was nothing not to like. We took off on time, had no turbulence, friendly service and landed early."

Pros: "Crew was really understanding of the frustration and were helpful. Plane was clean and newer."
Cons: "Delayed due to weather... it happens. Just frustrating being delayed on the last flight of the day."

Pros: "Everything was excellent"

Cons: "Delayed a total of four hous!"

Cons: "Boarded small plane too early Air conditioning did not work...sweated whole flight No beverage service seats too small for an adult, and I am only 5'-5""

Pros: "Super service from a great crew!"

Pros: "Relatively uncorwdedcat that time so I got row to myself. Good amount of legroom"

Pros: "Plane was brand new. Nice to flight in a plane like this"
Cons: "Unexpected changes in the boarding gate, not clearly notified"

Cons: "Our flight was delay for about 3 hours."

Pros: "Nothing"
Cons: "Customer service was not great. They canceled my flight without any great reason. While I learned about another situation regarding my flight, I was not treated well on the phone by costumer service. I don't think I want to fly with American Airlines again."

Pros: "roomy flight, great movie selection, food was great"

Pros: "Friendly crew. That the seat next to me was empty allowing me to spead my 6'4" frame out a little."
Cons: "Seat back entertainment is not very responsive to touch control. Film tended to lock up and go blank. Took 15 minutes plus to reboot. I know it is only enetertainment, but I expect when I pay for a ticket that it should all be working correctly."

Pros: "Check in Miami Stewards Miami Quito portion"
Cons: "Being 3 1/2 hours late from Quito to Miami Being delayed from Denver to Houston and switch to United to coach seats, they did give us coupons though, but after the fact . Luggage arriving late from Denver, customer service didn't have a clue were the luggage was. As we were leaving to come back next day the luggage, we saw it in a carrousel, and pick it up. Republic flight from New Orleans it's not worth it the business class, very poor service ."

Pros: "The professionalism of the pilots in handling the extremely rough weather during the flight"
Cons: "The meal of a turkey sandwich on dry bread was forgettable . They are co - shared with Qantas and could learn a lot about providing a decent meal on a long expensive flight"

Pros: "The crew was excellent, timing was superb,"

Cons: "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"

Pros: "The crew were dope"
Cons: "The flight was completely full and uncomfortable"

Pros: "La puntualidad"
Cons: "La comida"

Pros: "Good schedule"
Cons: "the commuter terminal in Dulles is miserable and chaotic, but not really United's fault"

Cons: "Get Russian language selection in entertainment"

Cons: "My flight on Monday night was delayed til Tuesday morning, at the last minute, defeating the whole purpose of my trip"

Cons: "In both flights the in flight entertainment don’t work, you need to pay for a service that is free in other airlines"

Pros: "Crew"
Cons: "Long flight Very very uncomfortable"

Cons: "Started with waiting in the terminal, only way to get anything to eat is through United self checkout. Bought a veggie burger paid for it then told at the pick up counter they don’t have any. Need to track down a manager to get a refund. He says he issues me a refund but it never came through. Then on the flight WiFi isn’t working, no entertainment on a cross country flight of 6 hours. Not a word mentioned, no credit offered. Was offered credit by delta for the same issue on a flight half the length of time. Super uncomfortable seats. Also no current to charge devices. My friend moved up to a different seat that was empty to try to get power for her phone and told she needs to pay 160$ to sit in that seat even though the plane is half empty. Just really poor experience overall.."

Pros: "Staff was all very attentive. Funny when appropriate. And authoritative I might add. During taxiing a wayward child was loose in an aisle and got told to sit down over the loud speakers."
Cons: "Free wi-fi could be a game changer for the industry. "We" don't like paying for it, but love it when its free. Sandwiches were all stuck together. Mind you; we had been to Jean-Georges the night before so a comparison is not fair - apples v oranges. Not a fair equation."

Pros: "The cabin was very warm and uncomfortable for the entire flight and tarmac time. The overhead air wasn't working either so that didn't help. Other than that, the flight was great."
Cons: "Cabin temperature"

Pros: "The staff was courteous and efficient. The entertainment selections were diverse. The seating was adequate for a long haul flight."
Cons: "The check-in process took 50 minutes at the counter as the staff told me that I needed a visa for China (transit) while that info was incorrect. I had to deal with online customer service while the person at the counter couldn’t help. It finally took 3 people at the counter to send me away. Once on the plane for a 14+ hour flight, I couldn’t use the bathrooms freely as they were filthy. The staff obviously didn’t maintain the bathrooms during the entire flight. The food served made me wish that I had bought take-out food for 3-meals prior to my boarding. the quantity of food was inadequate for the long flight as well. 1 extra snack would have been appreciated. I will likely book my future trans-Pacific flights with another airline."

Pros: "It was a quick flight."
Cons: "The leg room in the plane. I know airliners want to put as many people in a flight as possible but for tall people no leg room is bad."

Pros: "Flight attendants were good. Ours was German. United plane was old. Given old overnight care package (socks, toothbrush, etc.)."
Cons: "Check in at iah with united, is 1 star. Those people really hate their jobs. Never helpful."

Cons: "Long check-in time, bad in flight service, dalyed luggage arrival."

Pros: "Just what I needed, right when nothing was working out. I had many things going on in my mind, yet nothing had to do with my flight. Everything worked out perfectly after all."
Cons: "When we arrived in PR there wasn't a gate available because the one that was assigned had a broken jet bridge."

Pros: "Pilot was very communicative and reponsive to our needs.,"
Cons: "Flight attendant was very irritable and rude. Screaming baby on most of the flight. There was no attempt to help by flight attendants. Plane warm."

Cons: "2 suitcases out of 6 came broken, the airline did not accept any claim because they say the type of damage is not covered!!!"

Pros: "Paying for extra leg room"
Cons: "Customer service is terrible. I dislike 'having' to travel to Midwest. Options are terrible. Delays, delays. No leg room"

Cons: "I think, on a five hour international flight that you should not have to pay for your entertainment. Really cheap. And if you have a couple of kids? Since the Go App works for free in the states, why can't they offer that."

Pros: "Smooth flight"
Cons: "No problems"

Pros: "Kind staff."
Cons: "Seats were so uncomfortable. Unbelievable for an overseas flight. Hard plastic commuter plane seats meant for short flights."

Cons: "Delayed delayed delayed"

Pros: "Just your avergae flight and time for a quick flight to a nearby city"
Cons: "Just luggage being lost at the final destination was a despressing conversation"

Cons: "POOR treated like animal United STINKS don't know yet can be worst"

Pros: "Staff was nice and accommodating. Plane ride was smooth."
Cons: "DELAYS. I had 4 flights within a weekend all with United and EVERY flight was delayed. The plane also heading to Newark ahead of us was overbooked and some people were pushed onto our plane, not a big deal if all can fit on the plane...but we wouldn't have if it wasn't for the delay causing those flying to Boston to miss their flights. Frustrating and adds an element of concern when faced with delays when the weather is fine. The internet on the plane is also confusing to use...should be clearer. Mistakenly booked my flight before realizing the new carry on policy, so trying to pack everything into a tiny bag to meet requirements was frustrating... definitely don't think I will be booking United again."

Pros: "The flight was very good, only drinks and snacks provided as expected-no entertainment provided so not expected. Overall a good experience."
Cons: "N/A"

Cons: "The seats were so uncomfortable. My neck and lower back hurt afterwards. I do not recommend taking an overnight flight with united or do not expect to sleep if you do."

Pros: "The meal that was served was exceptionally good."
Cons: "Is it really that much more expansive to provide complementary movies - personally I never watch the movies but many passengers do - I did not notice anyone who purchased this service."

Cons: "1hr 10min. Delay on the tarmak. Late into Calgary."

Cons: "More legroom is needed."

Cons: "Delayed 5 hours. We missed the window to depart because the originating flight was over an hour late. After which there was a ground stop at the destination airport."

Pros: "Nothing at all"
Cons: "My flight was delayed for the next day because the pilot timed out in the middle of the flight. I had to spend the night in a crappy room at the Ramada while others on my same flight got luxury hotels. I got a crappy $20 voucher for food that only got me crappy over priced snacks. It wasn't enough for dinner and breakfast. Since my flight was delayed I missed and lost money to the circus. 1 had purchased tickets for my 5 children my husband and I for a total of $400. The show was at 11 am and I arrived at Richmond at that time. Your airline sucks. To make it worst on my way to Aguascalientes I got stuck in Houston for the night and half a day because yall delayed flights due to snow that never happened. I had to before for food vouchers because I had already gone over my budget with the delay. Overall it was a horrible experience."

Pros: "Crew was attentive."
Cons: "From Gregory at the check in being rude and anything but welcoming, to seats in first class needing replaced, this was anything BUT a first class trip. This was my second time giving United a chance as I normally fly Delta. I don't think I'll make that mistake again. I understand a late night flight doesn't have a meal service, but snacks of chips and bananas is not my idea of how you should serve Firat Class passengers. I would have a hard time recommending anyone choose United as their airline. Time for an upgrade of not just the seats, but overall customer service."

Pros: "I liked the new, immaculately clean plane that appeared to have more leg room between seats, which also appeared to recline more than my recent United Flights. Other rows appeared to be quite comfortable. I don't like the only flight options into Aquadilla to be so late at night. There is enough of a demand into and out of this airport to have at least a few daytime flights."
Cons: "After having changed my seat and choosing the last row, I realized that those seats had been squashed into the remaining space in the cabin. It did not allow for as much leg room as other seats and being the last row, the seats did not incline. My own fault for selecting this row however, I wish it had been mentioned when I made the selection. Also, the entertainment was only available through an APP on one's Smart Phone. This assumes everyone has a smart phone, the correct plan and the knowledge to use said app. Too much reliance on technology when the "old way" worked just fine for more customers. The Crew was fantastic......very accommodating without being over bearing."

Cons: "It was cancelled due to weather but now I can't make the flight I feel I should be reimbursed"

Pros: "Always very easy to fly with united. Very friendly crew, and very helpful with my bag."
Cons: "Liked it all."

Pros: "The flight attendants were attentive, the pilot was informative, and the gate agents kept the line moving"
Cons: "We waited over 10 min to allow 2 families with small children to sit together. These sorts of things should be handled when the ticket is purchased, not at the expense of the flight taking off on time. In fact, the pilot took to the PA to say "come on, we've got like 2 mins to leave." The whole ordeal took 2 flight attendants, a gate agent, and required 5 people to move around."

Pros: "Didn't take me long to rebook the flight when it got cancelled due to weather/pilots timing out"
Cons: "The way the whole thing was handled. I ended up flying on the 5th because of the issues with weather. My general problem was with the way the situation was handled. We shouldn't have boarded the plane on the 4th given the fact that the pilots were probably gonna time out anyway. Instead of wasting time, the protocol should've been to begin rebooking everybody to another flight. Just my two cents"

Pros: "Polite flight attendants"
Cons: "Less organized boarding of carryon items. Other legs of my travel had gate checked cartons in advance for the last boarding groups instead of just having us try to load it all first when their clearly was not enough rokkmin the overhead bins for everyone."

Pros: "Updates from pilots Airbourne"
Cons: "The gate told us it was a late arriving aircraft but that flight wasn't late.. it was a negative swap and there was no way for the inbound crew and aircraft to be on time.. just tell the truth.. feet were freezing"

Cons: "Flight was overbooked"

Pros: "Nothing"
Cons: "Flight attendant moved me to the back of the plane even though I got on the plane when boarding closed. There was an empty row in the front so there's no reason to move to the back just because that's my seat."

Pros: "This flight was canceled due to weather. We rented a car and drove back. During the drive we experienced very brief periods of drizzle rain. The weather radar showed no signs of bad weather in the area. I am all for safety but Is light rain really a valid reason for cancelling a flight, or was this more about a flight that was not fully booked?"

Pros: "The snack boxes are very good. The on flight crew were excellent. The gate crew - not so much."
Cons: "Row 32- seats don't recline. I requested to be sat with my children at booking - we were in different rows 3 of the 4 legs. My TV wouldn't accept cc payment."

Cons: "Late by almost an hour"

Pros: "Gate agent was great.... Have me an edit row seat. But my 90 minute flight from St Louis, led to a 40 minute wait for my bag"

Pros: "Didn't. We're very uncomfortable - no leg room and little recline. Makes one consider anything other than airplane transit"

Pros: "The interior of the plane was updated and modern."
Cons: "We had a 6+ hour flight and nothing worked. No tv, no wifi, and no service."

Pros: "Hassle free booking(no hidden fees) comfortable seats which for me being 6foot6 isn't always the case. And the free selection on the united airlines app was an awesome bonus"

Pros: "The flight was very ontime and very comfortable, I had an excellent experiance with United"