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Pros: nothing

Cons: THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

Pros: Everything

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

Pros: Great seat and staff.

Cons: It was great!

Pros: it would be a lie to say i liked anything

Cons: everything by alot

Pros: Seat spacing, food, crew Everything

Cons: Narrow seats

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

Cons: Poorly organised meal service

Pros: Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up

Pros: No problems

Pros: After the Kigali Addisababa segment this was vastly superior with a newer aircraft

Pros: Yes Crew were indeed amazing!

Cons: Only the toilets very small

Cons: More regional movies for India

Pros: Everything was on time and the food and service was good.

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Cons: Food must be better

Pros: After the Kigali Addisababa segment this was vastly superior with a newer aircraft

Pros: They an amazing crew

Cons: They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special

Cons: Entertaintmebt was poor, and quality of screen was bad

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Cons: Missing a bag , longer wait time at Abu Dhabi

Pros: Every thing. Was good

Cons: The seat’s

Pros: Fast gate work.

Cons: Lost luggage and the food and silent movie option (no headphones provided for overhead movie)

Pros: Super confortable

Cons: The chicken was undercooked.

Pros: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.

Cons: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Cons: Better comfort and services

Cons: There was a delay of more than 1 hour.

Pros: Business Class Seats were comfortable

Cons: Better comfort and services

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: Seat spacing, food, crew Everything

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Cons: The Seats were really old and no new movies

Pros: Business Class Seats were comfortable

Pros: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Pros: Nothing

Cons: Everything!