Doha to Hyderabad..we have given indigo flight it’s the worst experience ever. It could have been better if they have given only Qatar airways
Same as from Chennai to Doha. One thing changed at SFO about carts for carrying bags. The cart used to be free before, but now you have to pay $8 to get a cart. Some passengers particularly who are visiting first time may not have cash or credit card. If the Qatar airlines can do something to get the carts free, that will be a good thing. It may be out of their control, but if they can provide some complementary thing to get the carts free, is better. Just a suggestion. Thank you.
Due to sickness I requested wheelchair but after boarding they just left us alone. They never comeback and i have to walk with my hand language. That was a poor customer support we received in dhaka airport.
Q Suites much better than standard business class.
Check in staff and baggage crew is never responsive or available.
Check in at Chennai was painful
Service is very good. No complaints.
Cons: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"
Pros: "Flight attendants were very polite."
Cons: "The seats could be more wide."
Pros: "The seats were comfortable. The entertainment system was wonderful."
Cons: "The crew was disorganized."
Pros: "qatar airways is able to accommodate my low sodium diet"
Cons: "headphone for entertainment did not work"
Cons: "Delayed by 1 hout"
Pros: "Luxury, comfort and hospitality"
Cons: "Lights did not work, so diner was guessing whats was in the tray"
Pros: "Nothing special"
Cons: "I found my seat a bit uncomfortable for this leg of the jurney"
Pros: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Pros: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Cons: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
Pros: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Cons: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."
Cons: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
Pros: "The movies, snacks, the crew. They were very friendly and helpful on board not the crew in the airport!!!"
Cons: "Space of the seat and the ground crews(aiports) how come their less friendly than the crew on board!"
Cons: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."
Cons: "Wrost app I don’t advise any one use it cause"
Pros: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
Pros: "very courteous flight crew"
Pros: "The treatment"
Cons: "It was too late"
Cons: "The planes weren't as comfortable as others I've been on like the double deckers of Emirates. Their economy class was NOTHING special. Everyone talks about how superior Qatar is, but I found nothing special about it...the seats, the food, the entertainment were all basic and nothing fancy. The crew, while very sweet, seemed inexperienced and green to me..but they were lovely and that's all that ultimately matters."
Pros: "Crew was courteous, plane was clean."
Cons: "Food quality was mediocre. Very limited legroom."
Pros: "Dedicated to customer service"
Pros: "Crew courtesy, exceptional service"
Cons: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Pros: "Airport staff were friendly, Flight crew were good. I was in an exit row so I can't comment much about normal economy, but my legroom was fine. lots of movies to choose from. Deplaned onto a bus, that took us right to the Transfer Security which saved me a recently long walk."
Cons: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Pros: "Easy boarding. Courteous, helpful and professional crew members."
Cons: "No internet service on long international flight."
Pros: "Polite staff keen to help"
Pros: "Excellent service. Good seats. I like the 3x3x3 configuration which make the middle seat bearable."
Pros: "Good service from cabin crew"
Cons: "Seat is quite small compared to other flight"
Cons: "my breakfast was nasty and when i ask the crew who served me she was rude! i didnt eat my meal !"
Pros: "Paying the hotel for whome the layover was more than 10hrs thanks a lot for caring and preserving the dignity of each customer, I recommend Qatar airlines to everyone"
Pros: "A couple more inches leg room than most airlines was welcome, They airline and crew were very good and the Doha airport very nice."
Pros: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Cons: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."
Pros: "Airport staff."
Cons: "4 hour flight wolith no entertainment system and old aircraft was a huge drop I am frequent Qatar airways customer, and this flight was the worst"
Pros: "Nice people"
Cons: "6-hour delays coming and going. Sounds like a an issue."
Pros: "One of the best flights in the past 5 years! 5 gold star service!"
Cons: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
Pros: "Flight was on time"
Cons: "No food selection, USB ports didn't work, passenger who didn't want to sit in her assigned center seat created a fuss and I ended up voluntarily moving to another seat. Center seats are really tight, elbows are in the way of all passengers and if you are average height you have to turn your legs at angle to sit which infringes on other passengers' spaces. very uncomfortable. Aisle next to me is so small."
It was also a great experience except to the inconvenience of connecting flights since we need to took buses to go to another terminal and the boarding was easy but if you manage to find the terminal in time. Still it was a great experience with Kayak and Emirates.
Good flight- comfortable seating, clean inflight, caring air hostess/service and food, and on time arrival.
Meal service is also unpredictable - the crew was not responsive when called, and did not make any attempts to provide timely service
Cons: "Overall experience turns exceptional great when crew is friendly, understandable & helpful. My overall experience on this flight from CAI-DXB on Emirates was great because of the wonderful crew, on top was their Supervisor/ Adel A.Hamid El-Hareth. On the contrary my decision after an experience with Emirates on board from DXB-LAX, was never to repeat it due to Crew Supervisor, she was British, she was there on board I guess to teach everybody disciplines with a tone !! Someone exceptional to meet once in life but it may bring you to a decision along with other factors not to fly again with Emirates to LAX. Thanks for your professional follow up Regards, Dr. Karim Ali"
Pros: "plane is comfortable and business class bar is great"
Cons: "Boarding was a mess and food is terrible"
Pros: "Entertainment, punctuality, helpful crew"
Cons: "Too crammed. Passengers don’t raise seats during meals."
Pros: "Food and services"
Cons: "Seating leg space"
Pros: "All services are simply best."
Cons: "If you can add more Indian food, that will be better."
Pros: "Food was great."
Cons: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."
Pros: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."
Pros: "The crew was really nice."
Cons: "The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again."
Pros: "In general, everything as expected, some crew members were even extra nice."
Cons: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
Cons: "Breads must be at least warm. The breads were frozen."
Pros: "In flight attention and comfort"
Cons: "Long distance between gate in and plane. Travel via bus to plane wasnt good."
Pros: "Food is good . Service is good"
Cons: "Airline appear to be harassing passengers with excessive overage charges. DXB is supposed to be a shoppers paradise. They are weighing dutyfree bags too along with cabin baggage. Eg: they charged me $56 for 2 kgs overage. I am very disappointed."
Pros: "Great flight crew!"
Pros: "I flew from Orlando DL to Dubai ,and from Dubai to cape town and both flight I was selected to seat on the middle seat,f that happens on my return flights to Orlando fl ,I will never fly emirates again"
Pros: "Level of entertainment"
Cons: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"
Pros: "Very comfortable flight in A380"
Cons: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."
Pros: "Love it"
Cons: "It was amazing."
Pros: "I like the flight route"
Cons: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Pros: "Food was good"
Cons: "Less attention to my two kids"
Pros: "i liked everything on the trip. it was great. gulalai"
Cons: "worst crew i have ever encountered in spite of repeatedly calling them they just completely ignored my calls served me wrong food and when i said i needed a veg meal they said they could only serve if it was pre-booked when i showed them my pre-booking details on my cell they agreed to serve me one. Very disinterested crew in serving the guests badly managed from my early, also the pizza slice emitrates serves is a non veg pizza its clearly written on the box preparation may include eggs fish etc.. and they did not have any substitute for the same. Multiple passengers kept on disturbing me and asking me to shift my seat even when i was sleeping and the crew did nothing about it because of this experience i would not choose to fly emirates again"
Pros: "Very pleasant crew, good food and an easy layover."
Cons: "No negative feedback."
Pros: "Always my number one airline."
Cons: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"
Pros: "This is my first flight out of Nairobi (have made 8-10 others) for which the airline boarded using anything other than a division between first & economy classes. Emirates boarded economy passengers using zones (A-F), which was more orderly."
Pros: "Overall good"
Cons: "No Tamil movies"
Pros: "Excellent service"
Pros: "I liked the lounge access and the crew were all nice. Entertainment options were good."
Cons: "the business class seats were cramped compared to other airlines i've used before. The wireless touchscreen controller on my seat was unresponsive and so frustrating."
Pros: "Kids meals, activity packs, kids headphones, travel backpacks/blankets, all made a great travel experience for the kids (2 and 4 years old). Entertainment system was top notch!"
Pros: "Even though I was flying economy, the seats on the A380 were wide and comfortable and the entertainment onboard was very good."
Cons: "The Business Class seats on the 777 are very narrow. Boarding the plane was tedious as it was far from the terminal and we had a long wait on the bus."
Pros: "Flight was on time. Service during flight was outstanding."
Cons: "D seats are exrremely uncomfortable. Leg space is as good as none. My knees were hurting as they were touching the seat infront of me. D crew gave very slow service. I was sick and needed hot water, even after calling for ur for more than 4 times , the crew constantly forgot about it. Food was alright. I dont see myself ever flighting back with Emirates jus for because of the seat discomfort and lack of leg space"
Cons: "very poor food and seating"
Cons: "Flight lisbon/Dubai 8 hours delay,slepping one night in Dubai and after 15 of my arrival in Durban no luggage."
Pros: "Entertainment is good"
Cons: "Service and food is worse"
Pros: "Great Service! Will highly recommend to others!"
Cons: "I had thought all crew was on training. Service was poor"
Pros: "Great enterteiment, spacious seats and great service"
Pros: "Was upgraded to business"