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SNA - JNB

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Top 5 airlines serving Santa Ana J. Wayne/Orange Cnty to Johannesburg OR Tambo

Scores according to KAYAK customer reviews

8,3
Emirates
Overall score based on 15 392 reviews
8,3
Boarding
8,2
Comfort
8,4
Crew
8,5
Entertainment
8,0
Food
Airline reviews

Pros: "Emirates staff are very professional"
Cons: "To remove menu on paper. Rather Emirates should display the menu on the screen like other airlines who care about the environment"

Cons: "Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts."

Pros: "Friendly crew"
Cons: "It was okay"

Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."

Cons: "Nothing"

Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"

Cons: "Aircraft was very old"

Pros: "Smooth flight"
Cons: "I wished I was in business class..."

Pros: "Great service and attitudes by staff."

Pros: "Direct flight"
Cons: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."

Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."

Pros: "I love everything about Emirates."
Cons: "N/A"

Pros: "Nice flight sttendents"
Cons: "Seats too small"

Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"

Pros: "Valuable reminders ! Updates regarding flights was superb."
Cons: "Nothing to say."

Cons: "The flight got cancelled, and it was impossible to reach your customer service. It was the first time to use and last time."

Pros: "so much service, I turned down breakfast."

Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"

Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Pros: "Great staff, great food, great entertainment, best possible international economy experience"
Cons: "Boarding process could have been a touch more organized, but not significant"

Pros: "staff is nice"
Cons: "Seats are not as comfortable as other airlines. Baggage lost. Took 30 hours for us to receive. Flight to jfk seems to be cancelled due to weather, but it is very unclear due to no communication from Emirates."

Pros: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Cons: "all good."

Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"

Pros: "Friendly crew.. good flight"
Cons: "Screen was not working properly"

Pros: "quality and friendship"
Cons: "Electronic Entert can be more accessible More access to news"

Pros: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Cons: "Nothing"

Pros: "Everything except landing"
Cons: "Rough landing"

Cons: "I didn't get hotel and the staff in the airport were too strict and mean"

Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Pros: "Seamless flight with usual high standrd of on-board service and food"
Cons: "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"

Pros: "I'm not going to travel by Emirates again. My miles were not added though I asked multiple concerned people. Same thing happened with some of the fellow travelers."

Cons: "Rude and racist cabin crew!"

Pros: "You have an outstanding staff: friendly, accommodating, and professional. Clean and comfortable planes."

Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"

Pros: "Friendly staff awesome planes wonderful experince"
Cons: "Service was a bit slow. Drinks and food took quite sometime to arrive."

Pros: "It was a smooth flight"
Cons: "It was ok"

Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

Pros: "The staff was very attentive and helpful."
Cons: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."

Pros: "I like Big TV"
Cons: "After shown the back door of the plane, 7 others were stuck in a lift for an hour, it was too hot. help didn't come soon enough. Ignored by airport staff and cabin crew"

Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."

Pros: "I liked the customer service, entertainment, flight Attendants, food and everything that Emirates has to offer! I felt like I was in first class while in coach!!!"
Cons: "The duration of the flight was extremely long and that made me uncomfortable and it was hard to sleep."

Cons: "Was required to check my small roll aboard because I had a backpack, while other passengers were allowed to carry on multiple large items."

Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."

Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."

Pros: "nice plane , good crew, on time,"
Cons: "I booked 2 tickets way over 6 months in advance for our honey moon and they did not sit us together on our 8 hr flight to milan. I always hear how people get complimentary upgrades in such a situation. Apparently not for us."

Pros: "Boarding"
Cons: "Food"

Pros: "Attentive crew Amazing food choices Excellent entertainment sys Comfortable seats"
Cons: "Besides a small blanket and a seat that doesn't recline for a 16 hour flight, everything else was ok."

Pros: "Food and entertainment seemed a bit upscale."
Cons: "Young air hostesses with a bit of attitude. Wouldn't talk, just shake their heads in a weird way, to ask about what I wanted to drink or eat. None of my luggage made it."

Pros: "airlines is wow as emirates high class but service is bad. even cabin crew staff have an attitude ."
Cons: "the ground staff of emirates was giving me a very hard time and almost i missed my flight in 1 minute left because of giving wrong information regarding departure section (blue color polo shirt staff) after immigration stamp exit they are standing there and you are in right place terminal but sending u in other wrong floor to get shuttle bus to go in terminal 2 and the other ground staff (emirates staff) even telling same but once I reach terminal 2 they send me back in terminal 3 again. the worse part is the shuttle bus OMG very slow like a turtle to send u back in terminal 3 again. I wish it never happen to anyone as well. running until the last minutes even I came early its like nothing, very bad experience. (the bad things is I suppose to have flight morning but because I came late 1hr and departure stop from it. I cannot have the flight so I rebook the morning flight to afternoon flight like a bought a new flight roundtrip just to catch up for my day but. so imagine if I missed my afternoon flight too because of wrong information given by ground crew staff , who will pay for my flight? its me again and bad thing I need to wait until next day to catch up another flight incase:("

Cons: "It was the most mediocre flight I've taken in a long time. And I still had to pay $100 for an exit row instead of a regular seat. Really? $100 for no recline, no underseat storage, and nothing more than cliff bars and goldfish crackers? Delta.... You can do way better"

Cons: "not the cleanest seat/tray table"

Pros: "Baggage handlers extremely fast"

Pros: "Had seat open next to me"
Cons: "Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival"

Pros: "The flight itself was excellent. Friendly, helpful, kind — great attendants and crew."
Cons: "The flight was delayed 4 hours. We never found out why exactly. That was a little tough but staff was great"

Pros: "Not a lot"
Cons: "Customer service"

Pros: "Comfortable Seats. Good cabin service."
Cons: "A no problem flight"

Pros: "Crew was very congenial, upbeat, and accommodating. As there were several rows with no passengers, the crew offered me a seat in an empty row for my comfort and it was most appreciated"
Cons: "Nothing I can think of."

Cons: "Missed flight due to unnecessary delays"

Pros: "Quick boarding and great with accommodating my request for a window seat."
Cons: "Offer in flight entertainment."

Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."

Pros: "Crew was friendly, cabin was clean."
Cons: "No Tvs"

Pros: "quick and efficient"
Cons: "I know it's not the airline's fault, but we were delayed for weather. Also seats do no recline and there is no entertainment."

Cons: "I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg."

Cons: "Plane very late. Boarding was chaos"

Pros: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Cons: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"

Pros: "Pilot and his ability to maneuver the turbulence. Also variety of snacks."
Cons: "Felt hot in the plane."

Pros: "The movies offered were decent"
Cons: "I paid extra for a window seat I sit down after they squeezed us all in like sardines and come to my surprise there is no window in my aisles it had been covered up in plastic . First making my area narrow than all the other seats and between the plane leaving late and the terrible process of loading people on the plane . Delta airlines was all about the up sale from charging for every bag to charging for internet ,food so on and so forth. Also one bathroom in the middle of the plane ? REALLY ? Out of tissue , paper towels , and tissue one hour into the flight . What in the Hell is going on with this airline ? Won’t fly with them again ."

Pros: "Friendly and Professional Crew"
Cons: "Snacks were a bit boring & no tv’s onboard."

Pros: "Nice people"
Cons: "Waiting at gate in KC"

Pros: "very fast boarding , attentive , and easy to figure out"
Cons: "seats cushions"

Pros: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."
Cons: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."

Pros: "No problems occured"
Cons: "Takes so long to board"

Cons: "Crew was rude and made everything seem like a chore."

Pros: "Internet, seat."
Cons: "Tv screen, sound ."

Pros: "Seats more comfortable, plan wasn’t too full"
Cons: "No charging port for cellphone."

Pros: "This was a much bigger plane so my comfort lever was better."

Pros: "Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience."
Cons: "Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?"

Cons: "From the begging they changed the flights for something totally different. It was a 14 hour trip. Awful"

Pros: "Speedy boarding and deplaning."
Cons: "The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic."

Pros: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"

Pros: "Everything was very standard, good crew, good gate agents, smooth flight."
Cons: "I purchase tickets using credit card points and was not allowed to have seat assignments until 24 hours before the flight. This is NOT going to work for me in the future"

Pros: "Free snacks and beverages. Easy boarding and easy de-boarding. Comfortable seats, friendly crew, large-ish bathrooms."
Cons: "n/a"

Pros: "The crew"
Cons: "The delay"

Cons: "Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option."

Pros: "good price but older plans"
Cons: "please do not use plastic forks and spoons"

Pros: "Not a good experience. Crew was unhappy, disengaged, seemed too busy and buried."
Cons: "NEverything seemed hurried and frenzied. Airplane was dirty when we boarded."

Cons: "See above"

Pros: "Service was fast and the inflight entertainment is free. Lots of movies to chose from, which is nice for the long flight."
Cons: "It was the most cramped I have ever felt in a plane and also the longest flight. Horrible combination. Some of the crew were snippy."

Pros: "Hey, domestic U.S. flights aren't all bad! I was pleasantly surprised by the kind service and amenities on this Delta flight. There's a plethora of free movies to watch, and the crew continually checked on us to make sure we were hydrated. I think Delta may become my new prefered carrier for domestic flights."
Cons: "Bathroom ran out of toilet paper, but staff helped fix this after I talked with them."

Pros: "service and accommodations."
Cons: "Ran out of a meal that I wanted. One flight attendant forgot to hand me utensils with my dinner meal."

Pros: "The baby"

Pros: "Plane arrived early"
Cons: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."

Pros: "How can airlines help screaming children?"
Cons: "Screaming child on plane for 30 minutes have me a headache- perhaps flight attendants could offer something like coloring books or stickers to help in the future. When I got too baggage claim the baggage claim not listed. Ticket agents declined to help, so I was walking all over try g to find which claim area to go to which was frustrating."

Cons: "Wifi not working"

Pros: "the flight was on time and the staff very helpful"

Pros: "Had a great experience on my flight. All on time, and connections were great."

Pros: "I had 45 minutes to transfer planes in Atlanta and made it in plenty of time even though it was far. plenty of information given regarding incoming flight and departure. Boarding was also easy."
Cons: "The engine noise in the plane was so loud I couldn't watch a movie. My gluten free meal was awful and tasteless. I would have preferred yogurt and fruit instead of the chicken and vegetables with a rice cake."

Cons: "On time"

Pros: "They offered water and snacks It was quick"

Pros: "Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight."
Cons: "Better entertainment selection."

Pros: "Smooth and easy flight"
Cons: "Food and drinks served late"

Pros: "Fantastic crew!"
Cons: "Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats."

Pros: "Even though it was economy class, I was able to sleep because it was very comfortable."
Cons: "Not sure, I slept the whole flight."

Pros: "Crews was excellent, always refilling water which I can appreciate so much. Keep it up! Loved the United pilot at John Wayne who came out just to say hi, let us know we were in good hands."
Cons: "Had to wait in tarmac forever from Frankfurt to Florence"

Cons: "No complaints. Good vegan food."

Pros: "Everything"

Pros: "Entertainment"
Cons: "Female flight attendant was rude and unprofessional."

Pros: "Crew were excellent!!!"
Cons: "Se headline"

Pros: "The seats are comfortable with more leg room than other economy airlines. Love the downstairs bathroom waiting area. Great place to stretch. Vegetarian food was the best ever on a flight. Crew are the best..Thank you"
Cons: "Perfect in my book."

Pros: "One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism."

Pros: "Nothing"
Cons: "Frankfurt Airport check lines too long. Only half of security checking stations opened. Hundreds waiting in line and the lines moved too slow. After passing the long lines of security checks, you come to passport checking stations. only 1 out of 3 available stations is manned. Again, lines too long and barely moving. Probably many missed their flights while waiting to go through passport checks. We lost almost 2 hours between security and passport checks. Airport personnel were unfriendly, they did show any care towards the hundreds that are herded like sheep in long lines. They could have eased this backlog of people by manning all their available stations but they did not. Will try not to go through this airport in the future."

Pros: "Lots of space....very comfortable seat."
Cons: "Can’t think of a thing."

Pros: "The service was outstanding!"
Cons: "Someone stole my phone charger :("

Cons: "You are asking me about a flight that we did not take. We called to cancel it."

Pros: "Service, food, efficiency of staff and departure and arrival"
Cons: "All was better than expected."

Pros: "Comfortable seats, good legroom."
Cons: "Slight delay."

Pros: "Nice light snack and refreshments offered. Quick boarding and friendly staff."
Cons: "They were vague about the security procedures. Minimal entertainment."

Pros: "Except the 3-4 hours gap of bringing water the flight was quite pleasant"
Cons: "Well-known German punctuality is a myth! We spent 1.5 hours on the plane waiting take off both ways!"

Pros: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Cons: "Tthe first leg was overbooked and they wouldn't let me select a seat and I had to weather through a middle seat that I was not at all comfortable with The entertainment collection can be better specially Indian/Hindi movies"

Pros: "Nothing"
Cons: "Water was spilled on me by flight attendant. Luggage was left in Frankfort. Did not have clothes or medications, or daily necessities. Must wait 1 1/2 days to get luggage"

Pros: "I liked that if I asked for something the crew would get to me rapidly. Extra leg room."
Cons: "Boarding process: just a lot of confusion. Inflight crew service poor: the was no time to have any brain reaction when they would pass by with coffee or anything...and when I asked for coffee the answer for a gentlemen of the crew was: coffee already passed by. Really!!?? Make sure that +$1200 are spent well. Rude or inattentive crew members shouldn’t be on flights that are that long...I had to nsist to have a miserable cup of coffee. Movie selection was poor. USB port didn’t work. Shame on you!"

Cons: "They tell you to download the app for entertainment but it doesn't work. No entertainment on the flight and no food unless you pay. The service sucked."

Pros: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Pros: "Same as above"
Cons: "More movie choices. The food choices this time we're not as good."

Pros: "Great service across the board! Wonderful, experienced staff!"
Cons: "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."

Cons: "The on board entertainment sucks you need to upgrade"

Cons: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."

Cons: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Pros: "Everything"
Cons: "Not a thing"

Cons: "Food was pretty bad"

Pros: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Cons: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."

Pros: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"
Cons: "Since I was sitting among the last seats, they ran out of.chicken and I had to settle for spinach filled ravioli. This is the only minor issue."

Pros: "The female flight attendants always look great."

Cons: "First leg of our flight was delayed, second flight departed before we landed."

Cons: "since my flight was canceled, I did not stay in the hotel and i still had to pay for it! Lufthansa or brussels or both, screw you!"

Cons: "It was delayed by 9.5 hours!!!!!"

Pros: "Good service except added an extra flight to my trip and"
Cons: "Pilot strike rerouted added a flight and 12 HRs"

Pros: "Munich airport is convenient and boarding went smoothly"
Cons: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."

Pros: "Crew was great and the plane was clean."
Cons: "Nothing."

Pros: "I enjoyed the flight and the movies."
Cons: "I didnt like the crew, they was very caold and not pleasant at all. didnt like the food."

Cons: "The fact that they gave my Aunt a hard time about the tickets that was bought for her, because we did not know that when a heavy person books a flight that they need one ticket and a xtra seat, but instead of working with her because she had two tickets they were very rude to her and told her she was not going to be able to come to america that when she got to Manchester she would have to go back to Germany. We were never told what happened to the other ticket since it was not used."

Pros: "On time and friendly crew"
Cons: "Seating"

Pros: "The crew were professional, service is excellent, plenty of food, beverage, and entertainment."
Cons: "Gate crew unfamiliar with child restraint seat regulations and recommendations."

Pros: "Arrived safely"
Cons: "Lost my bag. See previous comments."

Pros: "The crew was perfect - nice and very helpful. I like the restroom area on this plane much better than on other kinds of aircraft."
Cons: "I definitely didn't like how Lufthansa online booking assigns seats. Why are family members who booked their tickets as one order getting seats apart from each other even after online check-in and seat selection? We had a very bad experience with this."

Cons: "terrible flight bad food, the options were finished by the time they reached line 30. the entertainment had 3 old movies in English. wishing the flight will finish because it was very jumpy, after all this it ended in an emergency landing. Lufthansa was very disappointing."

Pros: "Friendly crew, food better than on other companies, very smooth ride!"

Cons: "Did not get the luggage for 4 days! I was asked to purchase clothes etc and that they will only reimburse 50% of it. It is understandable that security may have held the bag, but I cannot understand why Lufthansa could not load it for 3 more days?"

Pros: "Both flights were equally wonderful"

Pros: "The seats were so comfortable"

Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Cons: "The plane is so old..,"

Pros: "The aircraft"
Cons: "No overbooking next time!"

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"

Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"

Pros: "Crew were great"
Cons: "Refreshments"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Cons: "Doesn't"

Pros: "Awful"
Cons: "Everything"

Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."

Pros: "The crew were really helpful with people who had tight connections because of the delayed flight"
Cons: "I wish they had WiFi"

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Pros: "Crew was good"
Cons: "Food"

Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"

Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Nothing"

Cons: "old screens and entertainment system leg room to small"

Pros: "Landing"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Pros: "Wifi on Board"
Cons: "Nothing"

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Pros: "Got to Amsterdam on time and everything was great including the staff"

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."

Pros: "Very good flight, excellent service and good food."

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pros: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Cons: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Cons: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Pros: "I"

Cons: "Short and sweet"

Pros: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Cons: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Cons: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Cons: "Flight was delayed"

Pros: "Not much, seats are super uncomfortable"
Cons: "Better code sharing with KLM"

Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Pros: "Crew was attentive. Timings were spot on."
Cons: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Cons: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Pros: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Cons: "Explain me to take the bag on time.it was almost left in the airport."

Pros: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Cons: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Pros: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Cons: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Cons: "We had a short delay"

Pros: "Not being charged for my first bag of luggage"
Cons: "Nothing"

Pros: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Pros: "Amazing crews!"
Cons: "N/A"

Cons: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Cons: "Great experience"

Pros: "Everything! It was a wonderful experience."
Cons: "Nothing"

Cons: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Cons: "The fligh Washington delay more than a hour"

Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Cons: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."

Pros: "Nothing"
Cons: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Pros: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Cons: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Pros: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Cons: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Pros: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Cons: "Nothing to complain about."

Pros: "More experienced, professional crew, better food and service."
Cons: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."

Pros: "Staff"
Cons: "We were 2h late"

Pros: "Everything!"

Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Pros: "Plus seat was good. On board crew was nice."
Cons: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Pros: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Pros: "Staff was nice"
Cons: "MD planes are old and not very comfortable."

Pros: "Boarding and punctuality."
Cons: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Pros: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Cons: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Cons: "My baggage was broken"

Cons: "It was delayed"

Cons: "There are always delays. Today it was that internet was down."

Pros: "Very old plane with very poor screens where images was horrible"

Cons: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Pros: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Pros: "The service and food were excellent plane was clean."
Cons: "No entertainment system"

Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Pros: "Boarding sevece was very nice and helpful Thanks so much"

Cons: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Pros: "It was as expected."
Cons: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

Pros: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
Cons: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."

Read more about Emirates
COVID-19 information

Safety measures for airlines flying from Santa Ana to Johannesburg

Airlines flying from Santa Ana to Johannesburg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Santa Ana to Johannesburg

Mandatory masks

Masks required on board, masks provided on flights from Santa Ana to Johannesburg

Social distancing seating

Middle seats unavailable to book on flights from Santa Ana to Johannesburg

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Santa Ana to Johannesburg

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