Super friendly crew. Leg space and entertainment system are below average
Super friendly crew. Leg space and entertainment system are below average
Everything from the price to online checkin and the flight being on time to the crew and food was very good. The comfort level is fine--the seats are very close to each other in Economy. But I guess you get what you pay for.
There were multiple delays and the food was poor. Better food.
Wheelchair was the excellent service. I didn’t have any food or used entertainment. Overall for my trip experience was excellent. Thank you very much and keep up good work. Best regards
We so appreciated that our connecting flight waited for 6 of us!!!
Crew took my carry on and checked it in; turned out to be a blessing; however the luggage was delayed at my final destination; receiving it 36 hours later. Thought, we'd get, at least water; but the Swiss chocolate was delicious. Thanks.
Like the blanket. Food wasn’t good and boarding was a mess
That your phones given were the more comfortable ones, unlike the old ones. The flight was delayed and my luggage has been lost in Zürich both times. Also the food choices were terrible. I am dairy free and gluten-free and they had nothing available for me
Missed connecting train since flight was late into Zurich and I had to stay at airport hotel because of it as well as I had to repurchase train ticket
The crew on board were all very pleasant and happy to help. The flight had the old business class seats. The departure board in the business lounge did not update and kept on saying ' gate open' but never said boarding. When I got nervous about the departure time and walked to the gate I was told off rudely for being late.
The flight was good the crew excellent…but take off delayed three hours!!!
Terrible. The flight from Islamabad to London took 3 hours more then previously planned, I missed my connection to Chicago, and instead had to go New York, spend an extra day before arriving at my final destination. The return leg of the journey was similar. The connection time in Qatar was shrinked to less then an hour unannounced, I had to scramble to barely make it to my flight to Islamabad. Terrible experience, never using British airways again.
The crew on this flight were attentive, efficient and friendly. It really made for an enjoyable flight.
4 hour technical delay. Cancelled second meal. Crew and flight were great.
Boarding process needs to be improved. Business class passengers were told to stand in the economy line and vice versa.
Suite door was jammed but seat itself was very comfortable.
Flight cancelled and i was rebooked on delta. Delta business class is not the same as British
Everything was fine except my screen wasn’t working and I was unable to watch any movies or TV. Staff tried 3 times to reboot it, without success.
It was a short flight but all worked well. Crew was excellent
San José (SJO)Costa Rica
Johannesburg (JNB)South Africa