Delays!!! Serious delays. I was told by a member of staff in LGA that I would miss my DEN to LAX flight connection, so I was put on a later flight. Due to delays I would have been able to have made my original flight, where I was sat in business class - seat 1A: I was put on my original flight but bumped from business - 1A to economy 33C. I want a refund for paying business class but only flying economy
Delays!!! Serious delays. I was told by a member of staff in LGA that I would miss my DEN to LAX flight connection, so I was put on a later flight. Due to delays I would have been able to have made my original flight, where I was sat in business class - seat 1A: I was put on my original flight but bumped from business - 1A to economy 33C. I want a refund for paying business class but only flying economy
Boarding was efficient. Crew was not pleasant and skipped me during a round of beverage service. Older plane with no seat back screens and I couldn’t connect to wifi or their entertainment offerings.
Terrible! After boarding we were stuck on the plane for 3 hours with no air circulation during a heat wave.
3.5 hour delay known 12-16 hours before departure $15 meal vouchers which did not even cover cost of sandwich. Unable to reach agent for 1.5 hours, only then to be informed any rerouting to my destination would cost an additional $1000. Finally got rebooked on a 7.5 layover in Denver only to find out my original connecting flight was also delayed so I stood by and got on my original connection arriving only 3 hours late instead of 5 hours late. Overall journey was unnecessarily stressful and lenngthy!
Marked by flight delays on all segments of the trip. Food in first class cabin was mediocre and overhead cabin storage was not adequate. Overall, the premium charge for first class cabin was poor and over hyped. This will be our last flight with UA.
The check in from Panama to Houston was good. From Houston to Toronto was definitely an experience. The Pilot from Houston to Toronto was exceptional. He probably saved our lives by noticing a dent in the fuselage. Everyone was taken off the plane and we boarded a new plane
My bag was lost with my medicine and I am very inconvenienced. I don’t know what happened, however I want you to do a better job on getting people’s bag back
I was told we'd have a hot breakfast option in first class, so I chose not get a hot breakfast. It was a very strange meal, but the fresh fruit was very good quality. Service was excellent from ORD to ELP. No service from MBS to ORD, not even water. However, when flying American from FNT to ORD, which is a shorter flight, they at least pass out snacks and offer water.
Terrible. 2 hour delay. Sat on the tarmac. Missed my connecting flight. Had to ARGUE with Customer service to get a hotel and food. Terrible experience with my loyal carrier
I liked the exit row seat. Hated the distance between gates in Houston.
Panama City (PTY)Panama
Cape Town (CPT)South Africa