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Cons: Power outage delayed the deboarding De boarding always done not at the terminal but to a bus

Pros: Overall experience was good!

Cons: Keep the good work up.

Pros: There are very friendly

Cons: Just continue the better services

Pros: The customer service was amazing. Air hostesses were very courteous, friendly and helpful.

Cons: Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system.

Cons: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Pros: Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.

Cons: 3 out of our 4 flights had some sort of delay.

Pros: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Cons: Better entertainment selection.

Pros: on time; boarding was smooth; leg space was good

Cons: wifi was not working; food was below average; movie selection options poor

Cons: Seat didn’t recline...

Pros: ON time Flight

Cons: Nothing

Pros: Overall good flight

Cons: Free snacks and drinks

Pros: Great service.

Cons: Interesting business class configuration. Felt cramped compared to normal business class configuration of 4 across,

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Pros: The crew was informative

Cons: Inflight sandwiches

Pros: very nice crew

Cons: my baggage was lost

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Pros: Great crew, prompt and courteous despite the short flight

Cons: Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management.

Pros: Everything

Cons: Nothing

Pros: FA were ok

Cons: No entertainment

Pros: Flight was fina s far as air travel goes today. If they are forcing taller people to pay extra for comfort they have succeeded as in the future I will have to look into "comfort plus. I am not large, 6'1" 180# and my knees were tight to the seat in front with my back tight into the seat. Not a great way to spend 4 hours!!!

Cons: Extra personal space and food that isn't served frozen would be nice!

Pros: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Cons: She could have informed me they where no longer available.

Cons: It’s very very poor and flight radar is below average

Cons: Leg room was terrible in economy and food was poor from the USA

Pros: Seat back tv’s

Cons: Flight was delayed over 3 hours, food was mediocre at best

Pros: Female Flight attendant was very rude

Cons: Seat didn’t recline...

Cons: Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing.

Pros: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Cons: Proper communication by both BA and local handlers at the airport in Iceland.

Pros: Impressive service... amazing crew, very friendly and professional

Pros: The crew was informative

Cons: Inflight sandwiches

Pros: Excellent crew, good food & movie selection.

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Cons: Proper communication by both BA and local handlers at the airport in Iceland.

Cons: Timing is good

Pros: crew members are polite and clear in instructions

Cons: the check-in time is very long, need to open more counters

Cons: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.

Pros: Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane.

Cons: Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil. It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible.

Pros: Crew was very attentive and professional.

Cons: . The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat.

Cons: Everything

Pros: The planes were well maintained. Good entertain emend choices. Food was decent too

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Cons: All of the less than good, obvious!

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Great crew.

Cons: Ran out of business class meal. Substituted a Econ class.

Cons: Three hour delay!

Pros: Nothing!

Cons: Boarding was chaotic. The flight attendants never even asked us if we wanted anything to drink- never! Not even water. They were just too busy serving those who were buying food and drinks on board. For a 4-hour flight?!!! Simply unacceptable.

Cons: At BA staff treats you inconsistent

Cons: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Cons: Everything was OK

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Cons: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Pros: Love Lufthansa

Pros: The seats were nice and the food was unusually good

Cons: More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.

Cons: The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it.

Pros: Captain gave us good updates on delay.

Pros: The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff.

Cons: There was nothing that could be better - it was 110% perfect already

Pros: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Cons: See above

Pros: Good food (chicken)

Cons: Seating too tight

Cons: Flight got cancelled

Pros: very nice crew

Cons: my baggage was lost

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: KLM STAFF WERE VERY PROFESSIONAL

Cons: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Pros: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Cons: She could have informed me they where no longer available.

Cons: The food

Pros: Great flight

Pros: Small plane, decent space, short flight.

Cons: Legroom.

Cons: Great experience

Cons: Seat didn’t recline...

Cons: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown

Pros: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Cons: See above

Pros: Great airline

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Newer plane, crew was amazing, seats were adjustable

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Cons: Boarding was crazy. Could not everyone in the gate area.

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Cons: Crew members in Amsterdam were very rude and disrespectful