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MSN - JNB

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Sun 9/19
Sun 9/26
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Top 4 airlines serving Madison Truax Field to Johannesburg OR Tambo

Scores according to KAYAK customer reviews

7,9
Delta
Overall score based on 29 814 reviews
8,1
Boarding
7,8
Comfort
8,5
Crew
7,8
Entertainment
7,5
Food
Airline reviews

"I like that I got to my destination safely."

"Soooooo packed"

Cons: "The plane change in LA was confusing & not very clear."

Cons: "Comfier seats"

Pros: "Boarding was a fast and smooth process. Flight attendants were there to help with carry on luggage if needed. Always nice and do their best."

Cons: "Sitting in first class"

Pros: "Most comfortable seats of the three flights. Crew friendly and attentive. Acted like they enjoyed their work."
Cons: "Luggage still in Atlanta with Delta."

Pros: "I felt really comfortable safe and more than happy to fly with Delta. Thank you."
Cons: "More vegan options."

Pros: "Not a lot"
Cons: "Customer service"

Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."

Cons: "Boarding process was really poor. Long line for just dropping a bag off that I already paid for."

Cons: "Seem that they turned off the air conditioning once we landed in the cabin got on the warm side."

Pros: "yes"

Pros: "The service on plane was great and so was the opportunity to check luggage, although I was happy I didn't have to."
Cons: "Boarding from DTW to LAX, we had to stand for a long time on the jetway and it was really cold. It was the holding place after they checked my ticket. Otherwise, it was a great experience flying Delta."

Pros: "Flight was very late- about 45 minutes because of some problem with the "paperwork" they said. It was a beautiful day and the crew was ready to go, but we all sat for a long time before being allowed to leave Madison. It's especially bad when we've all made ourselves arrive at 5am for a 6am flight"
Cons: "on time departure"

Pros: "Snacks were good. On time."

Pros: "Entertainment on board"
Cons: "No service, very hard landing - many screams"

Pros: "seating placement was perfect..."

Pros: "The flight itself was fine, boarded on time and arrived on time."
Cons: "A pet peeve of mine is having to check my carry on. They said the overhead bins were all completely full, so I checked my bag at the gate. Come to find out, there were a few spaces left and it wasn't necessary. Really annoying."

Pros: "Everything went as planned!"

Cons: "We barely made it through a storm. Super scary. Even the pilot said we "barely made it" over the speaker. I would rather be hours late getting home than feel like my life was possibly gambled with. I have my pilot's license so I am not unfamiliar with having to create an alternate flight plan when inclimate weather strikes. However, this was scary. My boyfriend quietly had a panic attack while we were on board. Would not fly Delta again because of this experience."

Pros: "The quickness of boarding n the crew"
Cons: "the landin n small seats"

Pros: "Great overall flight, as expected in Delta’s first class."
Cons: "Boarding was a little confused. Crew was excellent as usual, but seemed to stop service in the last hour. Food was good, but they ran out of my preferred option. No screen entertainment, but access to entertainment was available via the WiFi."

Pros: "Amenities, service, and punctuation of flight"

Pros: "Beautiful new plane with large overhead storage, comforable seats and moveable aisle armrest."

Pros: "Nothing at all."
Cons: "The fact that this is the second time I’ve been stranded at my layover city without a flight out. Also, the second time I had to rent a one way car and drive through the night to make my morning meeting. United is the worst."

Pros: "See above..."
Cons: "See above"

Pros: "Everything went smoothly."
Cons: "All was good."

Cons: "Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option."

Pros: "Everything was in order"
Cons: "None really"

Pros: "Flight was comfortable and the crew was professional and friendly."
Cons: "1 Entertainment system was not working correctly. It shut down twice during the movie. I had to re boot the system twice."

Cons: "Seats are so tight so uncomfortable"

Cons: "3.5 hours late."

Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Pros: "Service was fast and the inflight entertainment is free. Lots of movies to chose from, which is nice for the long flight."
Cons: "It was the most cramped I have ever felt in a plane and also the longest flight. Horrible combination. Some of the crew were snippy."

Pros: "As usual, Delta staff and crew did their best to make the flight quite enjoyable and smooth."

Cons: "All was well"

Cons: "Wifi didn't work (network wouldn't show up)."

Pros: "Great crew"

Cons: "Condition of the airplane"

Pros: "Arriving in 2 hrs from Orlando to laguardia!"
Cons: "no tv .. I didn't like that we had to use our own electronic device to access the entertainment system."

Pros: "I always feel that the flight attendants on Delta truly care about your flight experience. The smile, the attentiveness, the thoroughness and giving you the attention you desire."
Cons: "Ran out of bananas before they got to me, no big deal and it looks like Delta is getting healthier options every year."

Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."

Pros: "In flight entertainment interface and options were great!"
Cons: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."

Cons: "Was required to gate check my luggage through to baggage claim."

Pros: "Smooth flight; informative crew"

Pros: "Got lucky, and got an upgrade!"
Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."

Pros: "No delay and the flight was ahead of the schedule (arriving)."
Cons: "The airplane was too old and seats were too crowded."

Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"

Pros: "Comfort"
Cons: "Internet"

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Pros: "Newer plane, crew was amazing, seats were adjustable"

Pros: "Crew was great, very responsive and hospitable!"
Cons: "more lunch choices, especially choices without dairy products."

Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"

Cons: "Not being 1 hour late"

Pros: "Crew were great"
Cons: "Refreshments"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Pros: "General flight journey"

Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"

Cons: "They left my bag off the plane. Ridiculous."

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Cons: "Need more leg room!!! Larger meals needed."

Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pros: "Best airline in the business quick efficient and outstanding service What else can you say"

Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Pros: "Friendly crew."
Cons: "So many people on a 747!!"

Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Pros: "Entertainment"
Cons: "Food and one bathroom out of service makes an awful flight"

Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Pros: "Premium economy service was good."
Cons: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Cons: "Food"

Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pros: "Good flights. Good prices."

Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Cons: "Bag was lost"

Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pros: "Very friendly staff"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Pros: "Everything. A truly faultless experience!"
Cons: "Nothing"

Cons: "Tiny old cramped plane."

Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pros: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Pros: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Cons: "Nothing to be honest . All positive."

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "Thankful for coffee being served without charge. Not all airlines do that."

Pros: "Comfort economy well worth the extra."

Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Cons: "Service"

Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pros: "Excellent service, excellent food."

Pros: "We love the flight all the way"

"Horrible scam. Make you pay extra for more leg room then switch your seat as you’re boarding to a regular seat. Never fly American!"

"Communication and updates and leaving on time."

Pros: "Quick flight"
Cons: "Nothing"

Pros: "They held the plane for us due to the air tram malfunction at DFW!"

Pros: "All 4 legs of our flight were right on time, and the planes appeared to be clean."
Cons: "Paying first class fare buys a couple of additional inches of space, but nothing more. There's nothing really first class about it."

Cons: "Usual complaints - chaos boarding and deplaning, poor entertainment options for free, headset not working. Had to deplane by stairs - we were parked next to an unused jetway."

Cons: "I’m tall. And there is no room to put my legs or my arms."

Cons: "Faster baggage pickup at DFW"

Pros: "Nothing. You’re horrible."
Cons: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."

Pros: "Yrs"
Cons: "Dunno"

Pros: "Clean plane, fast boarding process."
Cons: "No power to charge a device. This really is unacceptable in today’s world."

Pros: "The crew on the plane were great but even better was the women at the counter in terminal. She was amazing at getting everyone rerouted to their destinations"
Cons: "The WiFi was broken. the plane needed to be inspected and it took 2 attempts to get paperwork right and there was no inspector on the ground. 3 hours later after sitting on the plane for an hour with no food or drinks. If people have waited that long for one of your flights, give them a little food"

Pros: "crew were late, boarding was impacted, flight was delayed an hour"

Pros: "In flight entertainment"
Cons: "Seat assignments"

Pros: "The flight attendant gave me a whole can of Diet Coke (I didn’t ask for it)"
Cons: "Seat number is crazy. ACDF. How about ABCD..."

Cons: "Getting the crew to fly on original date of 12/31 instead of having to scramble to find hotel on other side of BI in Hilo on New Years eve. 24 hour delay and then giving the last row of seats with a screaming baby that another group kept walking back to our section to "grace" us with such melodies!"

Pros: "Arrived at destination safely."
Cons: "Erratic flight info- first it was on time, then 45 minutes late, then 5 minutes late. Plane had crumbs and peanuts all over the floor when we boarded. Flight was very turbulent."

Cons: "We were delayed at the gate after getting on the plane. While the crew was communicative it would have been better if we were alerted before boarding"

Cons: "Seats are small but I understand why just dont like it."

Pros: "I liked the ability to choose my meal ahead of time."
Cons: "Pre-boarding drinks could have been offered to all business class customers, but again, the flight attendants with American aren’t as customer service oriented as those from Delta."

Pros: "Not much"
Cons: "Not sitting on the runway for 2 hours"

Pros: "Nothing"
Cons: "My flight from Madison to Chicago got cancelled and I had to drive for three hors to get to o’ Hare."

Cons: "Once we landed, we waited on the tarmac for good 20 minutes because something (I didn't understand what) was blocking the gate."

Pros: "Great customer service, good food, great in flight entertainment"
Cons: "Rerouting, connection delays and lost baggage."

Pros: "Flt on time & comfortable. Crew outstanding!!"

Pros: "Ahead of schedule"

Pros: "We got home early"
Cons: "The sandwich was auwful"

Pros: "Nothing"
Cons: "Missed connection"

Cons: "Six “10 min delays” that led to a 1 hr plus delay"

Cons: "The crew looked very bored."

Pros: "The staff was nice and the pilot tried his best to keep us informed."
Cons: "Flight was delayed by 50 minutes. Then once on the plane we were stuck sitting on the plane for hours. Didn’t end up landing in ATL until 1:45am. And then had to wait another 15-20min for them to open the door and bring the ramp to get off the plane. Horrible and exhausting experience!"

Pros: "Entertainment system and new plane"

Pros: "Great service. And flight and food"
Cons: "N/a"

Pros: "I liked that food and entertainment was included without additional charges, even a glass of wine."
Cons: "Not too comfortable to sleep in."

Pros: "Entertainment service and film variety was good"
Cons: "Seats are too small, no place for my legs"

Pros: "The flight attendant was fantastic. Very friendly, very helpful, checking on all the passengers. He even loaned his phone charger to one passenger. It was a full flight and he was working hard, but had a smile on his face the entire time. Give him a raise!"
Cons: "the airplane was absolutely freezing. It was so cold, you could actually see the air blowing (like in winter). There's no need for that. Somehow European airlines manage not to freeze out all their passengers. It was less than a two hour flight but felt like an eternity because it was so uncomfortable. Seat size - this is absolutely the smallest it can/should go. I am pretty skinny, but even I'm running out of room and the seat backs could be made a bit more comfortable. Not only is there almost no recline, but the way they are constructed - they actually push my head forward - not made for short people."

Pros: "Schedule was punctual. The entertainment was superb. Good crew. The overhead bins were, for some reason, larger which aided the boarding process."
Cons: "I guess the lack of snack options but that is just the way it is nowadays."

Cons: "Old plane and the movie app kept cutting out"

Pros: "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
Cons: "No food for purchase, just a drink and biscuit."

Pros: "comfortable"

Pros: "Due to my missed connection, American booked me on the earliest flight to Dayton the next morning via United."
Cons: "The United flight's aircraft was cannibalized for another flight as our plane was only slightly more than 1/2 full. Our later aircraft were cannibalized twice more, until we finally got a spare aircraft after a two hour delay."

Cons: "Because it was a day later!!!"

Pros: "once i was allowed to board the flight attendants were kind and apologetic"
Cons: "they overbooked the flight. when I asked for clarification about what I should expect, people at the gate were rude for without provocation. They told me I had no seat and were unapologetic about their mistake. when they, at the last minute, said there was room, they assigned me a seat that was already taken."

Pros: "There's nothing good about AA"
Cons: "One of the few things SouthWest, Alaska & United did was the proper queuing of people to get into the plane. AA is a free for all - those who follow regulations will fall behind. In this flight from Boston to LAX - I heard there were 80 Priority checking - are you kidding me. Group 1 does not help if I have 80 Priority seating and one family took 12 people in with one elderly. It's good to place Elderly and Military up front first - but to take the Whole entire family - that's not fair - you have 8 able bodies who should be in line with the rest of the crowd. Also who heard of 80 Priority check ins - normally, that's Group 1. Never flying AA unless I a desperate."

Pros: "Very nice crew. Full meal"

Pros: "Why because my flight was delayed did I get moved to the last boarding group???? I was group 2 on my original flight... I feel as though I should've kept that status. Subsequently... I was forced to check my roll on carry-on. I also was forced to wait at baggage claim in msp. I purposely traveled with carry-on items to avoid this issue! Not happy..."
Cons: "See above"

Pros: "Boarding was efficient, check in at PHL was quick, cabin attendants were good. Food was fine."
Cons: "Entertainment system seemed to overload and choke at times. Seats were ok but no coach seats are great overnight."

Pros: "Friendly crew, nice staff on the ground"
Cons: "Laggy wifi for "free entertainment ""

Cons: "1 1/2 hour delay waiting for another plane was ridiculous."

Cons: "Flight was over two hours delayed, the gate crew did not do a good job announcing the new delay times and reasons for the delays."

Pros: "Layover was short"
Cons: "I was charged for my carry on that they then forced me to check. Then one of the stewards on the second leg was an outright nasty woman regarding masks. I had my mask over nose and mouth. But apparently not enough and then she was loudly talking to the other flight attendants about it. One told me “I was perfectly fine.”"

Pros: "The crew was helpful accommodating, the flight was smooth and it was just a very pleasant experience overall"

Cons: "Seats are REALLY small"

Pros: "Boarded on time in challenging weather in Chicago. Got to Orlando on a day we could well have had problems getting a plane with the weather."
Cons: "The seat was the usual uncomfortable coach seat."

Cons: "Nothing really"

Pros: "Seat was comfortable. Crew was helpful. Flight was on time."

Pros: "fast flight"
Cons: "no crew to unload plane, ended up sitting on runway for 1 hour + at RDU, at 1:00 AM"

Cons: "Just a couple passengers slow to get suitcases in overhead slowed people down. Nothing United needed to fix. You all were great. Loved the flight attendants’s humor too."

Pros: "Good flight, nice staff."
Cons: "Food not the greatest and flight over-crowded."

Cons: "I upgraded to first class in order to have a couple adult beverages but the flight attendant decided to hide and eat her meal before serving the passengers. We were more then Hal way before she made her rounds with drinks. Not a pleasant experience at all."

Cons: "Not on time, flight got cancelled and they just rebooked to the next day with no support for overnight stay, rental, etc."

Pros: "Short flight, not a lot of people. It was very quiet. Plane seats had plenty of leg room!"
Cons: "Nothing."

Pros: "New plane"
Cons: "Poor service in first class. Made me feel like I was bothering her"

Pros: "The plane, crew and boarding was great, and the food and drinks were quite good. Legroom in standard economy class was passable for a 6'2" person."
Cons: "I booked through the United website as trip from US, have Silver status on United, and Lufthansa's policies of not allowing advance (1-2 mo before flight) seat selection (never on UA nor LH websites) are just horrible. Hard to get through on 800 number, and 1 day before trip answer was still to do it in Frankfurt. Economy plus was $1000 more/person, and even then no guarantee I could choose a seat far in advance. Then, at computer kiosk in Frankfurt, they had a wrong diagram of the plane,as we ended up on what turned out to be a no-recline row which I would never get. I'm 6'2", 230lbs, and wasn't able to sleep on that flight. Had I been able to reserve a seat behind a bulkhead or in exit row 2mos in advance, I would have been fine."

Cons: "Delays and poor communication. Ended up on other airline and 14 hrs to get from Madison, WI to Baltimore, MD"

Pros: "Not much to like on United. The boarding was the best part as the staff were somewhat helpful."
Cons: "One nice flight attendant out of the five I interacted with. I'm flying United less and less because the service just sucks."

Cons: "Delayed 2 hours."

Pros: "Flight attendants were very nice."
Cons: "Every time I paused my movie, it was difficult to resume it. I couldn't watch the last half at all."

Pros: "The actual crew on the flight was lovely and apologetic, did everything they could to help us despite the delays. At least that's something."
Cons: "Delayed for over an hour but not notified of the length of the delay in a fashion which would allow me to drive the 2 hours to Chicago in order to make my connection. Repeatedly told the connecting flight was the last one out of the entire airport to my final destination. Heard other travelers discussing that they had been rebooked onto an alternate airline and then found a later flight on Kayak, walked up to podium and asked to be rebooked on that specific flight, which they grudgingly did. Of note, I was repeatedly reassured that they were "sure" I would make my connection without a problem and to stop worrying so much. My flight left out of Madison 2 minutes after my connection departed Chicago. I usually fly a different airline, whose flights out of Madison were all on time that day, and will do so in the future despite more expensive ticket. The actual crew on the flight was lovely and apologetic, did everything they could to help us despite the delays. At least that's something."

Cons: "Boarding process makes no sense to the flying public and is just another money making deal for the airline."

Pros: "Cheap tix"

Pros: "There is nothing positive to say."
Cons: "Plane was delayed by 8 hours. We boarded and unboarded the plane 3 times. Why didn't they just cancel the flight? I missed my connecting flight. No food or beverage service. Didn't even let us use the airplane bathroom after a long delay. I paid to check my luggage and they LOST it and sent it to the wrong airport."

Pros: "Everything was fine."
Cons: "Everything was fine."

Pros: "Half-hour flight, early to destination, which gave us plenty of time for our connecting flight."
Cons: "Why pay extra for baggage? This should be included in the ticket price -- which incidentally was not cheap!"

Pros: "Short flight"

Cons: "I haven't made it there yet. Flight leaves 4PM Friday. Mechanical problems in Chicago so was put up in Hyatt and I am at the airport now waiting to fly out at 4PM today."

Cons: "Very uncomfortable seats, got delayed on the return trip."

Pros: "Snacks, gate attendants were super helpful with directions to connecting flight gates f"

Pros: "Gate agent handled impossible situation well"
Cons: "flight was canceled due to mechanical problems on two of the airplanes"

Cons: "We brought wine since we are going on a cruise and had it wrapped safely. Long story short they didn't like that it wasn't used with bubble wrap and charged us 30.00 to wrap the bottles. Nowhere in their site does it say how it needs to be transported."

Pros: "Boarding was uneventful, but I wish I could have gotten a gate check....I;m 76 and getting my bag above the seat is difficult. But the gate attendant said there was no gate check on that flight."
Cons: "I had a center seat and that is very uncomfortable for me."

Pros: "Nice, friendly personnel. Plane was fairly comfortable. Made up some lost time due to late take off."
Cons: "Late departure."

Pros: "I took 4 different flights and all the crews seemed to all be moody."

Pros: "Getting a seat in economy plus! (But I think that happened because I had trouble using the online seat booking process and couldn't get a seat assignment till I got to the gate for my Albany flight, probably the only seat available) also liked arriving early in Albany."
Cons: "Arriving at the end of terminal C and having to trek to the end of terminal B for my connecting flight. Supposedly a one hour window, but by the time I got off, and made that enormous trek, no time to get a meal. Going to Madison flights left from almost adjoining gates. Lovely!"

Cons: "Wheelchair staff was so slow walking and talking to people that we almost missed our flight."

Pros: "I liked the Lufthansa flights using Airbus Aircraft the entertainment system is the best."
Cons: "The entertainment system on the boeing planes is not necessarily the best, the screens are smaller, the selection of movies is not upto date and even Live TV does not work"

Pros: "The price"
Cons: "Everything , 5 hours sitting on plane on what was a two hour flight . Then the staff thinking giving me cookies was making it ok. They told me 45 min then gave me headphones witch I already had .... and said nothing for 3 hours about when we are ariveing or leaving or anything . Prob won't fly united or use kayak again ."

Pros: "They kept us well hydrated"
Cons: "How far I had to get to me next flight in Chicago"

Pros: "Consistenty"

Pros: "It was clean, the flight attendants were very polite"

Cons: "I am Asian who was not allowed using restroom located in the front of airplane close to the 1st class cabin, but people sit next to me can. I feel insulted."

Pros: "On time..nice staff"

Pros: "Tsa stopped all in my party for private screening to run us very late.."
Cons: "Everything"

Cons: "Seats are uncomfortable."

Cons: "The baggage claim at San Luis obispo was not acceptable"

Pros: "Left on time and arrived on time. Flight attendant has a rock star!! Did her job above and beyond what I have seen in the past."
Cons: "Nothing."

Pros: "Convinunce"
Cons: "United airlines crew said that the plane had on board computer problems and then the crew said they couldn't fly because they were timed out on hours and we sat for 3 hrs in the plane only to here that they cancelled the flight and I had to scramble to find another flight to get to my destination"

Pros: "I liked the crew members"
Cons: "Weeichair service was late"

Cons: "The fact that the tv is on constantly without the option to turn it off is annoying. The viewing length to passenger is too short to really enjoy (Probably not your fault). PLEASE permit us to turn it off."

Cons: "Unable to depart due to pilot wanting windows washed. Created significant delay. Had to rebook flight for next day. Additional cost as a result. I will seek a refund which was due to the delay."

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COVID-19 information

Safety measures for airlines flying from Madison to Johannesburg

Airlines flying from Madison to Johannesburg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Madison to Johannesburg

Mandatory masks

Masks required on board, masks provided on flights from Madison to Johannesburg

Social distancing seating

Middle seats unavailable to book on flights from Madison to Johannesburg

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Madison to Johannesburg

Book cheap flights from Madison to Johannesburg

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