LUN - CPT

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LUN — CPT
May 19 — May 261
Return
1 adult
Economy
0 bags
From?
To?
Thu 19/5
Thu 26/5

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Good to know

Low season

March

High season

April

Cheapest flight

R4 689

Average price (return flight)

R8 536

Good deal (return flight)

R8 335

Good deal one-way

R4 863
Best time to beat the crowds (4% less expensive on average)
Most popular time to fly (2% more expensive on average)
Flight from Lusaka to Cape Town Intl
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Lusaka to Cape Town Intl

Estimated return price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for R4 863 or less one-way and R8 335 or less round-trip.
  • The cheapest flight from Lusaka to Cape Town was found, on average, 78 days before departure.
  • Book at least 1 week before departure in order to get a below-average price.
  • High season is considered to be March, April and May. The cheapest month to fly is March.
  • Morning departure is around 47% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking flights from Lusaka to Cape Town

Top 4 airlines serving Lusaka to Cape Town Intl

Scores according to KAYAK customer reviews
7,8
AirlinkOverall score based on 186 reviews
8,0Boarding
8,0Comfort
8,5Crew
6,2Entertainment
7,3Food
Airline reviews

Easy short flight from Johannesburg to Harare. Boarding was slow, flight attendants were friendly. They did a meal service on this short flight, including wine, which was pretty cool.

Easy short flight from Johannesburg to Harare. Boarding was slow, flight attendants were friendly. They did a meal service on this short flight, including wine, which was pretty cool.

Loved the customer service and the fact that everything was on time, the served refreshments are a cherry on top

Flight was moved forward by 2 hours with 3 days notice. This meant I could not connect from flight from Johannesburg. So did not take the flight and drove to Kasane. Will never use Air Botswana unless absolutely necessary. Mark

There was no entertainment, but that is not expected on a flight less than 2 1/2 hours. Uber clean aircraft, good boxed meal and friendly flight attendants. Very please with the experience

Pros: "The crew was mazing and the seats are so comfortable."
Cons: "To me everything was excellent from the captain to the flight attendants i was impressed i have been to all domestic flights but Airlink is the best and after yesterday flight i decided that Airlink is the one for me onwards. The only thing i can suggest is the points program then the sky will be the limit for you. Keep up the good work guys BIG UP."
Pros: "Flight was on time and crew was great"
Pros: "Time keeping, plane was well sized and okay"
Cons: "Didn’t get a single sensible meal!"
Pros: "Everything was good!"
Cons: "For a short flight on a small aircraft nothing could have been better."
Pros: "It's a shorter flight so, no IFE. The front row of the business section was nice. I'm glad that reserving those seats worked out for this flight, although it didn't on all the other flights."
Cons: "No entertainment available, and the BUQ departure lounge could be improved"
Pros: "flight was on time food and drink"
Pros: "Tayla the stewardess was very sweet!"
Cons: "Nothing. It’s a small plane!"
Pros: "Excellent service"
Cons: "Luggage was riffled through and item stolen"
Cons: "Delayed flight with close connecting flight and none of the flight or ground crew were able to communicate with the connecting flight gate agents. No priority for deplaning and tarmac shuttle was given to those with close connecting flight. Had to sprint through airport and barely made connection."
Pros: "Amazing crew, wonderful short flight and delicious snack. Could not be any better."
Cons: "Just continue the wonderful service."
Pros: "Everything was good"
Pros: "Seats were noticeably more spacious than comparable airlines. Good entertainment system and selection of films."
Cons: "Location of plug sockets, very difficult to use."
Cons: "The staff at Vic Falls airport tried to charge me several hundred dollars for extra bag fees. The fee kept changing depending on who I was speaking with and when I agreed to pay with my AMEX they said they did not take AMEX so they eventually waived the fee. This was only done after showing the manager a printed copy of my booking which listed that passengers are allowed 2 checked bags each. This was all done in the office of the South African Airways who I assume was managing the Airlink flight."
Cons: "Johannesburg Airport was terrible and every where we turned in the airport we got misinformation and people tried to scam us for tips including airport employees."
Pros: "It was good just the way it is."
Cons: "Why put cheese on the cross bun not good at all."
Pros: "Flight was on time. Efficient crew"
Pros: "Airport check in went quickly and smoothly! Waiting lounge was excellent!"
Cons: "Nothing to report."
Pros: "The crew was nice, overall a good flight."
Cons: "Had to pay extra baggage on a long layover, because we couldn’t check our bags all the way. My husband amd I had seats next to each other and then when we got to the gate, they had switched his seat... not ideal traveling with a 4 month old."
Pros: "Economy seats are comfortable"
Cons: "The entertainment system works very poorly, it need to be upgraded! The quality of the image is very poor, the touchscreen does not respond easily and the stream is often interrupted by clips of ither movies or programs. This is unacceptable for a 14+ hours-long journey!"
Pros: "We were on a small cramped plane. The food was horrible."
Cons: "Rude employees at the counter in the airport."
Cons: "We were very upset as we missed our flight to Maseru due to circumstances beyond our control. As a result we had to pay for another set of tickets and pay for s hotel room as no other fflights that day. We arrived to airport in plenty of time however there was a backup at immigration. We waited 10-15 minutes than an employee had everyone in line move to a different line. By the time he slowly walked us over our plane had already boarded. The bus was still there but we were not allowed on. Also, the representative said the boarding was delayed 3 minutes. Actually they boarded early. All along way we were assured there was no problem making flight."
Cons: "With over 1.5 hrs to check in, guards allowed others to cut in front and my son was told no problem, he would not miss his flight. He did miss his flight and couldn’t apply his ticket to another flight. Had to pay in full to buy another ticket for a flight 5.5 hrs later. Not good!!"
Pros: "Quick cool spacious"
Cons: "They left us in a hot hot bus for a long time at terminal and on the run way."
Pros: "Stewardess was very professional, spoke clearly, was very helpful. On time and affordable rates!"
Pros: "the seats"
Cons: "Food was cold"
Cons: "Staff not so friendly"
Pros: "seats were nice"
Cons: "food was cold. no entertainment for 3-4 hour flight"
Cons: "Spraying a very potent chemical in an already crowded small plane that send people home sick is not the best way to treat passengers. We do recognize there is probably a reason for doing it. Has the airline consider the impact on those with respiratory issue? Some passenger could not stop coughing until their final destination. Hope they find a better way."
Cons: "No priority boarding. 15 minutes waiting inside a cramped bus. First three rows in plane are curtailed off but seats are exactly the same as the rest of the plane. Beverage selection was poor and again same as in economy. The lunch was the only difference: a plate of chicken instead of a sandwich. SO WHAT DID I GET FOR PAYING BUSINESS? a curtain, a plate of chicken and exclusive access to the toilet at the head of the plane. Shame on SAA for selling this as a SAA business flight. Or Kayak for wrong advertisement. In the future I will definitely not pay for business as it is absolutely not worth it and will try to fly this portion with Air Botswana"
Pros: "Left inn time and arrived a bit early only 12 14 passengers in a 36 pAX plane..."
Cons: "Small Cramped seats No power plugs...average food"
Pros: "Seats wider (or seemed to be so) than most economy flights. Flight crew courteous."
Cons: "Have lived in Madagascar for almost two decades and have never seen such disorganized boarding. No signage, staff all the same uniforms (thus no visual clues), no gate noted on boarding pass. Very frustrating. Two Airlink flights were leaving at the same time due to a delay for one flight, so better communication needed. Plane toilet disgusting and would not flush."
Pros: "Flight was on time."
Cons: "I do not understand why the staff wait for all passengers to be on board and close the door to spray this unbreathable air spray. I was suffocating during a few minutes and coughed during the whole flight. My throat still hurts. The cheese sandwich was terrible."
Pros: "Small plane but a very short flight, so its fine."
Cons: "nothing"
Cons: "Cold food. SAA used to serve hot meals. What happened to that?"
Pros: "short, easy flight"
Cons: "Lost baggage. Sent to Jouburg instead. Second day at Cape Grace in dirty safari clothes. Still no bags."
Pros: "Pilot and Stewardess were good and airport was nice. I appreciated the flights from Cape Town to Skukuza and from Skukuza to Johanesberg."
Cons: "Airport crew not able to answer questions outside of their scope of responsibility. I asked a question several times and reply was "good afternoon". finally another person helped and directed me to another part of the airport where I asked the same question and received blank faces until supervisor showed up."
Pros: "It all went as expected. Today, that is excellent"
Pros: "I enjoyed looking out the window as we flew. Interesting countryside compared to what we have where I live in the U.S."
Cons: "Maun airport is small but it gets the job done. The people at the SAA counter were not well versed with checking bags to your final destination when you continued on from Johannesburg."
Pros: "South African Airlines is like flying years ago when you were given respect and special treatment. It's my favorite airline, by far. Actually, it's the only airline I like to fly. I've flown Delta, Lufthansa, KLM and United to South Africa - big mistake. SAA is what I wish all other airlines are. They are first rate."
Pros: "Pleasant experience. Gate personnel and crew were friendly and helpful; plane and seating were comfortable."
Cons: "No flight information signage at gate, and gate boarding public announcements were distorted. Besides being distorted, it was hard to understand the 'English' translated announcement."
Cons: "Delayed flight due to airplane malfunction and caused late arrival and could not make our connecting flight. Had to argue for support to stay in Johannesburg due to the inconvenience"
Pros: "Stewardess was very professional, spoke clearly, was very helpful. On time and affordable rates!"
Cons: "THe check in lady on the flight from Cape Town, was surly, rude, unhelpful, arrogant...just awful"
Pros: "Quick check in"
Cons: "Quants needs to upgrade they are falling behind in th bussness class game quiet badly This is my third trip in 4 years from Sydney to JHB and the service, seating etc is the same Tiered plans tiered overall"
Cons: "It’s a hop and a skip, just 2 1/2 hours. But. Nice flight"
Pros: "The crew was good and friendly. The seat was good for a domestic business class"
Cons: "The food was not good. Chicken was very overcooked and the mashed potatoes tasted like they came from a box"
Cons: "Great short flight"
Pros: "Business Class on the Code Share, South African Air was superb"
Pros: "Was surprised with a meal and all beverages were free including alcohol."
Cons: "Entertainment limited to predetermined programming on screens every 5th row or so."
Cons: "I was not allowed to bring my carry-on luggage on to the plane. Even though I was permitted to carry it on the in-bound flight. When I surrendered my bag at the plane's door I was assured that it would be safe. Once I got to JFK and passed through customs, I retrieved my bag and the Laptop was gone!"
Cons: "Business class was a joke"
Cons: "Bumpy landing Delayed departure"
Pros: "The flight attendants were great."
Cons: "Lusaka only has one gate and this flight boarded simultaneously with an Ethiopian Airways 777 and Emirates 777. The staff responsible for boarding seemed more confused than the passengers. The food portions are very skimpy. The inflight entertainment consisted of some random video about F1 racing rebranding."
Pros: "The last leg of our trip was very comfortable, modern seats, pleasant service, and great food."
Pros: "Good food and punctuality"
Cons: "messy check in and security procedures. But this may be the fault of Lusaka airport"
Pros: "I cannot say enough about the service from South Africa! Always smiling, always helpful and saying it’s their pleasure when you say thank you. It is top notch!"
Cons: "Can’t think of anything"
Cons: "Was delayed by and hour and given a bad seat even though I am a premier member"
Pros: "I like that I got an aisle seat this time, even though it was toward the rear of the plane. Because of my right knee, I requested an aisle seat on the flight from NY to Johannesburg, but somehow I didn't get one. I thought the crew was very accommodating and helpful"
Cons: "The delay because of problems with loading the baggage got us to JFK late. And that was just on the plane after we had to stand in the longest line before boarding. I also couldn't really enjoy the entertainment (e.g. movies or music) because the headset didn't fit well into the arm of the seat. I could only hear voices when I held the headset cord in one position, and it was difficulty keeping it in that position for an entire movie."
Pros: "We landed"
Cons: "Delayed departure No priority luggage handling (not in Iohannesburg and not in Cape Town). Luggage was marked “Priority” by carrier but it came out last off both legs. Not sure that works. Seated a super sized human in middle seat; this person could not even open the tray fully. Overflow several inches into my seat. Made for a very uncomfortable last 2 hours of a long journey."
Cons: "My entertainment center didn't work for the first 6 hours of the flight - along with virtually the entire plane. Then it worked but a lot of people's didn't, however it would skip 2-3 seconds every 5min or so."
Pros: "Liked the flight crew"
Cons: "Hated the meal, hated not having power, hated the uncomfortable seats"
Cons: "Terrible experience with a kayak agent! I need my money back!"
Pros: "Friendly stewards"
Cons: "Food was not good, entertainment screens were not working for me and my daughter."
Pros: "The vibe was happy and welcoming and the cabin was clean. Overall it was a well managed flight and friendly staff throughout the plane. Enjoyable and relaxing"
Cons: "All good"
Pros: "Nothing really great stood out. Normal trip"
Cons: "They lost my bags. Also the staff failed to properly ticket us for a new flight and were told to just run to the gate. The gate person was confused and it just made the whole event stressful."
Pros: "Staff were friendly."
Cons: "The ventilation in the departure hall is pathetic."
Pros: "Decent in flight entertainment"
Cons: "Aggressive stewardesses, so much attitude when I asked for water while they were sitting around in the back and chatting"
Pros: "They waited for the several people who were running behind because of the delayed flight."
Cons: "There was a maintenance issue that delayed us another 40 minutes that would've been nice if they'd checked for it while they were waiting for the late arrivals."
Pros: "Good space and legroom."
Cons: "Option to get more food would have been better since I just got off a long flight. Tray for food and laptop was broken."
Cons: "Continued to lose my luggage."
Pros: "Fast flight, meal was unexpected but nice. SAA is helping me find my lost bag from another flight which is great."
Pros: "The flight itself was comfortable and the service attentive."
Cons: "Poor connection in JHB - Immigration at O R Tambo chaotic and took more than 95 minutes. Nearly missed this connecting flight to Cape Town. Literally ran from terminal A to B with my on board luggage over my shoulder. I had rechecked my main bag for the domestic flight but, nevertheless, it was left in JHB and had to be forwarded on a later plane. The folks meeting me in Cape Town had to wait an extra hour at the airport to collect it. Very unsatisfactory. As the national airline, SAA should pressure O R Tambo into improving their terrible immigration services."
Pros: "Very pleasant flight attendants. Extremely clean plane. Quick and smooth flight. Overall very pleasant"
Cons: "Nothing"
Pros: "On time Courteous, profesional"
Cons: "Sliced chicken loaf, with rice salad"
Pros: "Didn't make it."
Pros: "- Responsive and friendly attendants - Clean aircraft"
Cons: "- Screaming baby - Not allowed to bring bottled water on flight - Lack of entertainment system"
Pros: "Good food, friendly crew, clean airplane."
Cons: "Flight was delayed but no announcement was ever made about the delay or the gate change that occurred. Very confusing to have one person walking around telling a few people here and there what the flight status was. Should have been informing everyone at the same time."
Cons: "Ground staff was rude when we were going to miss our scheduled flight and needed to be rescheduled. Then because they refused to help me rebook, I had to pay a "no show" fee (even though I was standing right in front of them at the airport), as well as a rebooking fee."
Pros: "Hospitaliy"
Cons: "Toilets were clean"
Pros: "leather seats were nice, airplane was clean"
Cons: "if asked for something, it felt like the crew didn't want to be bothered"
Cons: "The food was bad period. I didn't each much of it. The beef was particularly bad."
Pros: "The flight was comfortable. The meal was very good and so was the complimentary Castle Lager. I really enjoyed conversing with my seat row mates from England!"
Cons: "The boarding gate check in was very slow and the boarding via a bus was also slow."
Cons: "Boarding was messed up with wrong information on the monitors, 2 lines formed. Service was not ok considering it was business class."
Pros: "Ran out of meal selections before they reached my row, so they started on our end for the next in-flight meal so we were certain to get our choice. Appreciated this accommodation."
Cons: "Passenger next to me was too large for her single seat, and I spent the 16hr flight squeezed between her and the window in half my seat"
Pros: "Customer service"
Pros: "There was a lady having fit and vomiting and really not well, the crew looked after her amazingly until touch down!!!"
Cons: "Older plane without a legitimate business class. Seat was broken so I had to change seats."
Pros: "Seats were comfortable. Boarding process was good. Crew was friendly and responsive."
Cons: "No inflight entertainment. No electrical outlets or USB ports in standard seats."
Pros: "Efficient boarding and polite staff"
Cons: "Entertainment was terrible and on repeat. Also, I was seated next to an obese man who spread into my seat. Such passengers should be seated next to no one. It was a terrible experience."
Pros: "The seats were way more comfortable than the first (and longer) leg of the trip. The staff was incredibly kind and attentive."
Cons: "The entertainment system wasn't activated :/"
Cons: "This flight never happened and South African Airlines knew it was cancelled, yet we did not receive a notification. Instead, I lost a day of travel in Cape Town. I had to be re-routed through Johannesburg and then to Cape Town. Both flights were late and my luggage came in on the wrong plane. An absolutely nightmare of an experience."
Pros: "I was traveling a few weeks after having surgery on my knee. The airline staff, both in air and on the ground, were very kind and accommodating to make the trip as comfortable as possible for me."
Pros: "Plane had nicely redone interior decoration"
Cons: "Usually SAA has a veg option for food, but this time it was beef or chicken."
Pros: "Seats were much more comfortable - wider and at better angle than Etihad."
Cons: "Entertainment was lacking"

Food

Pros: "I liked both the seat and crew service"
Cons: "Safe"
Cons: "The cabin attendants attitude need to be warmer and friendly. The food was not good."
Cons: "Punctuality. Time is off the essence."
Cons: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines."
Cons: "Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!"
Pros: "The seats were very comfortable and generally this flight is comfy"
Cons: "The queue during boarding is very long, they need to add counters"
Pros: "The crew were very welcoming, helpful and charm, makes you feel easy"
Cons: "General interior cleanliness"
Pros: "Nice crew. Smooth flight :)"
Cons: "1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi"
Pros: "Excellent service and on time performance."
Pros: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Cons: "More entertainment options, the movies and TV shows offered are not varied or very good."
Cons: "Nothing"
Pros: "Same as above."
Cons: "Staff needs to be briefed on what an insulin pump is."
Cons: "Old flight - equipments were not in order like the handrest was broken, TV’s were broken and not functioning, touch screens failed to react to touch, signs on buttons at the handrest were smudged. 3 out of 6 washrooms in Economy class were not working. At one instance I was locked in the washroom as the door was not opening from inside, until I had to call the attendant. Entertainment options were limited. Food was below average. In one of my meals I got opened and melted butter. Cabin crew was not responding to the calls when I needed water. I finally got it after ringing 4 bells and 45 minutes. Overall, a terrible experience and would not choose to fly with Ethiopian again."
Pros: "Ease to select seats on line The flight was a little delayed but they got me to my connecting flight on time at Addis Ababa. Good on board service"
Cons: "The whole boarding process was a bit chaotic. I was really called on the plane. I tried to signal for a blanket or some food but there was only 2 cabin crew members."
Cons: "Flight was delayed again. No priority boarding for Star Alliance members. Staff was unfriendly."
Pros: "The customer service from crew members"
Cons: "The snacks"
Pros: "It is an African airline so I am doing my best to support it. I am grateful I was allocated to a hotel for my long layover"
Cons: "I had a long layover in Addis and the hotel I was allocated to could improve its service. I was expected to be served breakfast in the morning. My flight was at 820 am There could be some improvement on food"
Cons: "Transfer at Addis Ababa was horrendous - no help from ground staff and the airport was a confusing mess. The landing in cape town was very rough and jumpy."
Pros: "Loved having traditional ethiopian food"
Cons: "One flight attendant condescending but she seemed to disappear after takeoff and the other ladies were excellent"
Pros: "Modern aircraft, good fleet in general"
Cons: "Shabby interior, boarding at Bole. Bole airport needs drastic expansion."
Pros: "Brand New Aircraft"
Cons: "N/A"
Pros: "On time"
Pros: "The crew where very pleasant, The service on the plane was good you had a choice of what meal you would like to have you also had a choice of any movie or entertainment that you would like to see or play there was more leg space and much more comfortable seating"
Cons: "I can’t fault anything on this flight."
Pros: "Like the online check in and quick bag drop at the aiport"
Cons: "Food could have been much better with less processed foods"
Pros: "Nothing"
Cons: "Everything was bad, very upset !"
Pros: "Meal service plentiful. They kept the bathrooms very clean"
Cons: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Pros: "Plenty of meal service quick boarding process"
Cons: "Nothing in particular."
Pros: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Cons: "Great service. Plane took off a few minutes late but nothing major."
Cons: "I had to purchase the upgrade to business class at the airport. On your site business class was not available."
Pros: "their business class was very good and a huge difference than economy, well done"
Cons: "the seat space is the smallest I have seen in economy. i took one sector economy and the other business. no blankets for guests"
Pros: "Great prices, and helpful staff"
Cons: "The food was mediocre, almost poor."
Pros: "1) On time"
Cons: "1) Food from Lusaka to Lilongwe was poor. Just sandwithes and drinks 2) Small bumpy, noisy plane from Lusaka to Lilongwe 3) No entertainment"
Pros: "Changing my flight at office in Lalibela, agent was very friendly and helpful"
Cons: "Flight was delayed for over one hour and NO explanation was given.. nothing, passengers kept approaching the gate, No one would give them an explanation as to why flight is delayed, when it was departing, nothing , we just sat and waited No communication at all"
Pros: "POLITE AND GENTLE CREWS. SERVICE WITH A SMILE. AIR FARE REASONABLE COMPARED TO OTHER AIRLINES"
Cons: "IF FARE IS CHEAP THAN THAT DOES NOT MEAN THE SERVICES SHOULD BE POOR"
Pros: "The comforts offered in business class was most standard. In other words quite good. The food was middling. Also, 12 plus hours on a plane requires a larger selection of films. Finally, add wi fi."
Cons: "See above."
Cons: "My luggage was lost"
Pros: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Cons: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"
Pros: "It was nice and cool just that the space between seats were small compared to the flight from lagos to Addis."
Cons: "Nothing."
Pros: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
Cons: "."
Pros: "Nothing"
Cons: "The food was horrible. My TV didn't work and although I asked for it to be reset several times, the crew kept forgetting. The flight was supposed to be 9 hours, but we left late and it was 11+ hours. I understand things happen, but the crew gave no explanation for the delay or elongated flight. Last, but not least, when we landed in Newark we waited 2 hours for our luggage to come out. We landed at 9:50pm and didn't receive our baggage until 11:50pm. My friend and I were not even the last to get our bags. Overall this was the worst flight experience I've ever had."
Cons: "- terrible food and no snacks provided - Crew was inattentive and did not monitor passengers e.g. standing when seatbelt light is on - bathrooms were rarely cleaned on 18 hour flight - poor air circulation"
Cons: "My daughter's entertainment system crashed after 20 minutes. She ended up sleeping so I watched a movie. When she woke up, we were going to switch seats, but I tried to turn it back on and mine wasn't working. (By the end of the flight, only maybe 10-20% were using theirs as many others crashed as well.) The food was very boring. At one point I was looking for a flight attendant and couldn't find a single one anywhere in coach."
Pros: "I did like the overall services. I was comfortable with the crew and was entertained. I enjoyed the night over in the fhoice of loudging with nazra Hotel."
Cons: "I didn't like the quality of food in the hotel panaroma on my return. The hotel needed air refreshner as it wae stuffy and difficult to breath in. The reception was excellent but poor service."
Cons: "security boarding in adis abeba"
Pros: "Boarding was okay and crew were friendly"
Cons: "extremely old airplane, mediocre food, almost non-existent in-flight entertainment."
Pros: "The crew were courteous"
Cons: "The air conditioning was malfunctioning and there were insufficient blankets on the plane."

The crew was very friendly. The check-in to boarding process was onerous and unclear. I understand that part of the process is not the airline's responsibility but they can lobby to streamline the process

Pros: "Food was adequate and good."
Cons: "Seats in both flight weren't adjustable."
Cons: "Comfier seats Some entertainment...there was none. Plane very hot and claustrophobic"
Pros: "It’s acctually the second time , just last week 23rd , our flight with delta got delayed that made us missed our connecting flight and I had to pass through Nairobi, female crew serving snacks came over to me with snacks and told me I ordered low fat food which I did and I asked her if it was ok if I had chicken that day she insisted that had ordered low fat mean and that’s what she has to serve me and I had to tell her again I needed chicken, she started arguing with me over snacks she got offended and she just threw food in my hand almost dropped to the floor , I think that was not professional at all. And today again coming to Nairobi the female crew came over serving snacks again and requested if I could have some wet wipes my hands were dirty dirty because had seen a crew handing out with to the people in the front raw but she answered me it was in the bank and she kept on and I again asked the male crew and he explained to me that they mostly don’t give wet wipes for short flights but I had wet wipes when I flew to Nairobi from Amsterdam and I had too when I left Nairobi to Uganda , what’s the point of serving foods when passengers gotta eat with dirty hands , and today again-the same female crew skipped the first raw of two males with snacks who were seated in front of us and even if they told her they missed the snacks, she stood there and called the male crew just unprofessionally to bring the snacks for the gentleman and she just never cared . I think they should do better thanks ."
Cons: "They should be more professional and friendly to people they act like they don’t care sometimes ."
Pros: "Nothing"
Cons: "Didn’t like anything"
Cons: "Not many movies to chose from."
Pros: "By far the best food I have ever had in a flight. And I am still trying to figure out how we landed without and no one noticed. Every one on the flight were amazed that we didn’t feel a thing upon landing. The crew were so friendly and accommodating, it was unreal."
Cons: "Perhaps advertise more to Europeans as this airline is up there with the best of them."
Cons: "More legroom, seats with more cushion and recline, better food!"
Pros: "Yes"
Pros: "Easy going flight with friendly and hospitable crew"
Cons: "Plane was quite dirty inside and out"
Pros: "They made my journey exciting"
Cons: "The delay leaving Nairobi was long and they offered us on breakfast"
Cons: "I find your company canceled my ticket from Kenya to Cairo for all my 7 tickets"
Cons: "The food, horrible, I would like to describe but not going to do it. Rather get something at the airport before boarding, no space on the plane enought, the seat distance has been squeeze, I guest to accomodate more sheeps ( not seats) on the plane."
Pros: "Good approachable crew. Very professional. Aircraft very modern and internal atmosphere very organized. Everything where it’s meant to be."
Cons: "Difficult when you’re tall to have better seating."
Cons: "The breakfast was a donut and roll so no protein or healthy option."
Cons: "According to the KQ App the flight was direct to Cape Town but when we got to the airport we found the plane was stopping in Livingston’s. The result was we were an hour late. Most annoying. Surely the App can be amended to alert us of such changes"
Pros: "I had an entire row to myself so this greatly improved my experience, but if this had not been the case I don't think I would have rated my flight as high."
Cons: "It was way too hot. Our child was uncomfortable from the heat the entire trip."
Pros: "Crew efficient and eager to please. Generous with food and drink."
Cons: "Some seats had damaged entertainment equipment. One seat had a damaged USB charging port. We just used the one from the next seat. Another had a damaged remote control for the entertainment system. Still usable via touch though."
Cons: "By far the most uncomfortable and crowded plane I’ve ever taken."
Pros: "Fairly comfortable, good food. Good service, friendly boarding crew."
Cons: "My luggage was moved from the overhead compartment to another compartment much further from where I was seated. I was not informed of this and was not aware. I had to wait for all the passengers to leave while the cabin crew searched for the back. This was most unpleasant and stressful."
Pros: "The plane is nice with wonderful amenities. The flight was on time even though departure was 1 hour late. The price is great."
Cons: "The staff did not care. They caused many of the delays, exasperated many customers, and slept during the flight instead of tending to the needs of passengers. If you're prepared to take care of yourself, the price and speed may be too hard to pass."
Cons: "I’m still in Nairobi because they delayed the plane"
Cons: "I was not offered blankets from the onset."
Pros: "Nothing"
Cons: "3 hours late outbound. return flight cancelled. made us wait at the aiport for 12 hours. worst flight of my life."
Pros: "Everything was great about my Kenyan Airways flight. Crew was super friendly and helpful."
Pros: "Comfortable seats, smooth flight, good service on board"
Cons: "Did not care for insect spraying, limited entertainment / movie choices."
Pros: "Nothing"
Cons: "Timeliness of flights"
Pros: "On time, good food, very polite and welcoming crew. Seats very comfortable."
Cons: "Nothing"
Pros: "KQ usually has great service. Sometimes this flight is delayed, but this time it was on time, not full, and the plane was very tidy."
Cons: "I did not like that they separate me with a business partner I was travelling with, without having informed us in advance, whereas we both had tickets to board on the same flight, but his was later on delayed"
Pros: "Well 1 out of our 3 bags arrived in Bujumbura, Burundi. We had an overnight flight arrived in in Nairobi at 6:00A, sat around the airport until 5:30P and all our clothes didn’t make it to our destination"
Cons: "Lost our bags and now we are figuring out what to wear"
Pros: "Nothing."
Cons: "Left late. Boarding experience was stressful and confusing."
Pros: "NOTHING. I am NEVER flying Kenya Airways again."
Cons: "Just a horrible experience from start to finish. My flight was delayed three times, then canceled, rescheduled, and delayed two more times. I was reissued three different boarding passes for my connecting flight from Mumbai and then STILL missed it and had to reschedule again from that airport. One of the most stressful travel experiences of my life."
Pros: "This company obviously trains its employees to belittle and disregard customers. I have never dealt with a company so at fault for an issue and so utterly unwilling to make up for it. First, they cancel the first of our 3 flights to Delhi 18 hrs before it is to leave. The flight they replaced it with would leave us 10 min to make the connection. So we went to the counter and they told us they'd hold the plane, as did the stewardess on the flight. They lied. The plane left 10 min before we landed. We were stranded. Also, I got food poisoning from their food. They did nothing to help. They would not pay for the hotel we wanted, when we asked they rudely served everyone else they stranded first. The employee would not call his supervisor or give his name. The next morning i saw a doctor but the stomache infection was so bad i couldn't sit up or walk. The doctor wrote this on my clearance to fly document. I needed to get to India to get better medical help. We presented this to the kenya airlines agent and she would do nothing to help. She had business class reclining seats available but would not upgrade me. Even after everything this shitty airline has caused. Unbelievable. Every step along the way of this nightmare could have been made better, so much better, by some human decency but instead we got rude disregard."
Pros: "Everything"
Cons: "Nothing"
Pros: "Solid overall performance in all the basics"
Cons: "Crew were always in a bit of a rush and cold, Paris airport staff were frankly rude sometimes"
Pros: "Timing & touch downs. Good flying."
Cons: "Food & drink. Little choice, poor taste."
Pros: "CORDIAL HOSTESS AND NICE BREAKFAST"
Pros: "Late arrival Nairobi. missed flight"
Cons: "Late arrival Nairobi. missed flight"
Pros: "My bags arrived gate agent efficient"
Cons: "The fact there was no such reservation for me from Lusaka to Nairobi"
Pros: "The crew were nice. And the plane got me to London"
Cons: "As with the outbound flight the my screen didn't work. Seats were not particularly comfortable. Food was tolerable. Bag was not transferred from my Arusha flight but I guess that is not Kenya Airways fault."
Pros: "Food. The pilot spent some time flying over the Victoria falls"
Cons: "Dirty bathroom"
Pros: "Everything"
Cons: "Lack of drink options, no diet cola?! Poor entertainment options"
Pros: "Departed on time and arrived on time . Staff very courteous"
Pros: "I was surprised at how good the food was. Really surprised to run into someone I knew from a previous trip to Kenya. She was assisting a handicapped person, so don't know if she worked for Kenya Airways or the airport. Unfortunately, there was no time to talk."
Pros: "That we eventually left"
Cons: "Our flight was delayed because the airport shut down. When the airport opened again. They gave us a departure time 4 hours after our original departure time (1:20 am). 1:20 came and went without any more communication or information. 1:40 am arrived and someone from KQ showed up at our gate and said they do not have any additional information. We said there are children here and hungry, tired, frustrated people. We suggested they distribute waters or snacks, but that never happened. They just kept telling us they didnt know when the flight would take off (or if it would) nor when they would have any additional information. An hour later they made one announcement over the speaker at our gate that our flight was boarding at another gate. However, many people had fallen asleep on the floor as I had and I would have missed it if one of my fellow passengers hadnt woken me up to say that we were boarding. We then sat on the tarmac a while longer for reasons that were not explained and finally landed 7 hours later than scheduled. Very little effort was put into communicating to us, making our wait comfortable nor apologizing for the inconvenience. It was a very frustrating experience."
Pros: "KQ is one of the few I like among African airliners for its streamlined system and staff's friendliness. This time i took note of a young male CA called Tonny who was very smiley all along, demonstrated care towards all passengers, and seemed to enjoy his work genuinely - which is sadly hard to experience with other global airliners. The staff are well-trained, unlike ET, interacting with passengers on an Raul footing, and it was a pleasant journey this time as well."
Cons: "I am not quite sure if the staff checking passengers in for the flight in EBB were KQ employees, but with that reservation, I was quite disappointed to learn hat KQ does not provide accommodation for 11-hour transit in Nairobi and make its clients stay inside the airport. I almost assumed that the overnight accommodation is given for such a long layover, but nooo! Even when I asked the checkin lady at the alone counter desk at EBB return modestly, "Do you by any chance provide a hotel room for me for the long transit?" She had the guts to say a straight no without a smile or looking into my eyes. I eventually booked a hotel room on my own which cost me nearly $100. I thought that was ridiculous service modality for a major African airliner."
Cons: "Messy boarding Late departure"
COVID-19 information

Safety measures for airlines flying from Lusaka to Cape Town

Airlines flying from Lusaka to Cape Town have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

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Lusaka - Cape Town Flights

Departure:

Lusaka (LUN)Zambia

Destination:

Cape Town (CPT)South Africa

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Cape Town - Lusaka

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